TestRail

TestRail

4.2
(140)

TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.

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TestRail review by Carlos P.
Carlos P.
Validated Reviewer
Verified Current User
Review Source

"Very complete tool for testing management"

What do you like best?

An easy way to create, modify and delete test cases, group them.

In general, TestRail has a very good way to structure, reuse and link the test cases, avoid redundancy and useful way to show the information.

Also, it allows control the test runs, the life cycle of the versión and the reports make this software a great tool for QA.

You can connect it with Jira and you can configure to show the test cases and bugs related between the platforms.

What do you dislike?

I think the big weakness of this amazing software is that when you have a big amount of test cases, it has not a friendly way to do a search and find a specific case in the tree.

Also, I don't like the way allows order the Test Runs, because I have a mix between the automated and manual tests runs, I want to to have them separated but it's not possible and it's confusing.

It needs a read only configuration for users like customers, developer or product owners, currently, you need to give them full access and it is not the best practice.

Recommendations to others considering the product

TestRail is a very good tool that helps successfully you to manage the quality assurance of your software projects. You must try it out.

What business problems are you solving with the product? What benefits have you realized?

Allows controlling effectively all the test cases and test runs, to manage the quality assurance of a software.

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TestRail review by Chris S.
Chris S.
Validated Reviewer
Verified Current User
Review Source

"A solid test platform"

What do you like best?

TestRail has seamlessly integrated with our other corporate platforms, specifically Jira and Slack, allowing notifications and links to be automatically connected together. This saves a ton of time when trying to figure out what exactly was tested or what tests were created when QA went through and examined a Jira ticket. TestRail also has some fairly robust customization options that allow you to customize the test case template(s) and the taxonomy for your file structure. It also allows for a lot of flexibility when creating your test suite(s). You can set up one or many siloed test suites and still get the needed information out of a test run or even test the two suites at the same time with a single dashboard.

What do you dislike?

With all the flexibility and customizations comes a lose of some simple quality of life features. For example, I have a test subsection with 50ish folders, there is seemingly now was to sort these, say alphabetically, I have to manually drag and drop them into the order I want. Not a deal breaker but still a drag to do.

Some of the rules around administration are a bit cumbersome for the small 4 person team my company has. For example, there are two types of Administrators, both called Administrator, one that manages TestRail proper and one that manages the individual suite of tests. For a bigger company, I can see the need to split these roles. But from my small team, I'd just like to make everyone a super admin and not have to remember to give update the whole teams rights each time we make a new test suite.

Recommendations to others considering the product

As with most things, the level of customization comes at the cost of ease of use.

What business problems are you solving with the product? What benefits have you realized?

TestRail provides a level of organization that is not possible without a large amount of manual management. Organizing our test pointed out several areas where our testing was limited or none existent. This was in spite of the fact that we had over 1500 manual tests at the time.

What Software Testing solution do you use?

Thanks for letting us know!
TestRail review by Rick D.
Rick D.
Validated Reviewer
Verified Current User
Review Source

"Using TestRail in an Agile Setting"

What do you like best?

Easy to setup and use. Flexible. Reliable.

What do you dislike?

you can't hit enter to start a search after entering search criteria.

When creating a test run, if you don't add one test case, all of the test cases will be added to that run.

Recommendations to others considering the product

Definitely try it out. It is easy and fast to get going with it and you should be able to determine how well it will work for you. Setup sample projects, test plans, test runs and add some test cases. Then execute some of them with various results. Then go back and look at the test runs and see how Testrail gives you a quick status on what has been completed, what remains, what has passed or failed, etc. Then browse the directory of your test cases to see what is there. use the search tool to find test cases, test runs, etc.

What business problems are you solving with the product? What benefits have you realized?

Documenting business functionality via the test cases.

Saving testing time with re-usable test cases that are easy to find and manage.

Testing status with easy reporting features.

TestRail review by Jonathan R.
Jonathan R.
Validated Reviewer
Verified Current User
Review Source

"Good stuff... it does what it needs to do without clutter "

What do you like best?

- Test creation and running is Intuitive for the most part - has a minor learning curve

- clean UI

- the tree structure and ability to restructure, move, and clone tests is the real winner for me; it's easy to create tests with like functionality and very east to find tests and the history of the test, it's defects, records, meta data

- ease/ability to push defects to other management tools like JIRA, Pivotal

What do you dislike?

- want to update a defect ad-hoc without having that test in a Plan or Run

- don't love the reporting, could use some visualization pie charts etc

- reporting and getting setup initially not super intuitive - found the answers online but the need to search for how to do setup of test runs and making reports initially could be better explained in app or more intuitive

- would love to share test cases across projects

- when pushing defects to Pivotal would like to see more details of the test like steps that don't require the user to go to testrail

What business problems are you solving with the product? What benefits have you realized?

- test case management and sharing across the company

- graphs on test coverage, defects

- building a idea of the cost of maintaining features and products

- test cases with clear steps and screenshots

- upon sharing the test cases with the greater engineering org they were impressed by the structure and ease of use of the tool

TestRail review by Jacob B.
Jacob B.
Validated Reviewer
Verified Current User
Review Source

"TestRail is easy to use, yet it's also easy to customize to fit my team's needs and processes."

What do you like best?

I like the UI and how easy it is to use. I also really like how it integrates in with Jira and other project management tools. I've used several different test case management tools and I feel this one is the best by far.

What do you dislike?

I like how it integrates in with other tools, like Jira, but it's too bad that you can't do more with those TestRail add-ons. With Jira, for example, it show's test results, but it's read-only and you can't edit/add new results. Instead, you have to switch over to TestRail to do all of that, which is annoying. Would be nice if you could at least add/edit test results outside of TestRail. Also, it would be very very very helpful if you could include more than one test suite into a test run. Currently, you can only include one test suite into a test run. That would be the ultimate customization and would be much appreciated!

Recommendations to others considering the product

For us, it helped to just start with documenting our regression suites and use TestRail to help with that and to help us keep track of running through those when needed. TestRail is robust and can even do some really extensive reporting and tie in with automation, etc. Just start simply and evolve from there.

What business problems are you solving with the product? What benefits have you realized?

In the past, we never documented our test cases. Therefore, when it came to regression testing, there would be some things missed. Now we document all of our smoke, automation, and regression tests, which helps us not miss anything and helps other, unfamiliar people, jump right in and help out, if needed.

TestRail review by Todd T.
Todd T.
Validated Reviewer
Verified Current User
Review Source

"Software focused tool that can other problems"

What do you like best?

Testrail has a great, adaptable structure that covers 90% of basic tests by needs out if the box. The project containers and ability to copy test cases allows us to take standards- and compliance- based test sets and rapidly create test suites for individual projects, while the Jira integration enables great defect tracking.

What do you dislike?

Although the tool supports good customization at the test case and result levels, there’s less customization in projects, suites and runs. More custom-field capability for those objects would be useful.

Also, although the Jira integration is powerful, it would be great if there were lore user-friendly config tools to ensure all bugs within a project easily routed to the right epic or parent; this is a bit too technical today.

What business problems are you solving with the product? What benefits have you realized?

TestRail has helped me manage WA environments in the past. Now we’re experimenting with it as a TCM for our consumer product development teams, mapping it to support a DVP&R process. This is still in beta, but it looks promising.

TestRail review by Monica S.
Monica S.
Validated Reviewer
Verified Current User
Review Source

"Great tool, fast, easy to use."

What do you like best?

Able to quickly add new testcases , with the various means of copying tests. or doing mass edits to a number of testcases.

What do you dislike?

Inability to give developers, and product managers view only access in tools such as Jira. The current setup requires we give them a separate login to see associate testcases to a Jira card. This is bad in a few ways: 1. Another login they would have to remember for a tool they don't really use.

2. Our Development and Product Managers do not, nor will in the future be entering in tests. We want them to be able to simply see the associated testcases with a Jira story card, so they have an idea that we have testcases for it, and get a sense of the amount of coverage. QA is the only one that does any of the other functional things in TestRail.

Recommendations to others considering the product

Be clear up front on setup and usage of product, so your users use it consistently and you understand the various features to get the most benefit.

What business problems are you solving with the product? What benefits have you realized?

Document testcases, so others who help test we can provide them a list of what to test and the steps to be able to run these tests. Coverage, we've been able to see how much coverage we have ( or lack ) in an area, and has increased our testing coverage. Provides QA a means of quantifying the number of tests required to complete a test card, and provide better time estimates to complete and can give a percentage of work completed at anytime. Overall, gives QA's work more visibility to the team, with the reporting elements that we can provide back to the team.

TestRail review by Damian R.
Damian R.
Validated Reviewer
Verified Current User
Review Source

"Broad reaching, versatile test management"

What do you like best?

TestRail p[rovides a basic, simplified structure for managing tests, and then allows the user to build it out in a way that follows their test methodologies. You need only enter a test once and TestRail allows you to re-use it in multiple ways, to version it, copy it, or modify its contents is a way that it propagates through all the planned testing. If you're using a different solution and want to import those tests, just get them in a .csv file and match up the headings to TestRail. It is an easy import.

It's easy to add new test cases to an existing test suite or transform a manual test case to automation.

What do you dislike?

Some of the customizations require you to write your own PHP (for example) and then deploy it. Some features cannot be customized on the Cloud version vs the local server.

What business problems are you solving with the product? What benefits have you realized?

We're using TestRail to track our release testing and ensure consistency in our coverage.

TestRail review by Mike L.
Mike L.
Validated Reviewer
Verified Current User
Review Source

"TestRail is a great tool for managing quality testing "

What do you like best?

TestRail is great at organizing my test cases and suites so that they can be reused quickly and easily. The app is also agile friendly so it's very easy to create a sprint milestone and assign test suites for full test coverage.

What do you dislike?

The standard reporting and dashboard is limited. I find I have to create new reports to get the drill down information I need on test status.

Recommendations to others considering the product

I would recommend trying it to see if it meets your testing needs. For my teams it has been an easy and effective and simple tool to help manage the test efforts. The built in reporting helps me communicate my status to the project team and interested parties.

What business problems are you solving with the product? What benefits have you realized?

We used to track the test cases using excel. It was cumbersome and not scaleable. TestRail with the integration with Jira allows me to easily manage the test efforts all within my normal workflows. They bi-directional syncing allows me to manage the testing from either Jira or in TestRails. From a testers point of view they too can easily manage the test results. The big win is the ability for a tester to quickly add a new test case. ie regression issue, from within the Jira ticket into TestRail. Test coverage problem solved.

TestRail review by rogelio o.
rogelio o.
Validated Reviewer
Verified Current User
Review Source

"Test Rail"

What do you like best?

The system is very robust offering many useful features for organizing testing efforts.

What do you dislike?

The user interface seems to be somewhat outdated. I also do not like the drag-drop functionality for organizing sections and subsections, it is not very user-friendly. I also believe there should be an easier way to navigate back and forth between the various levels. For example when I open a suite it is hard to get back to the suite selection page

Recommendations to others considering the product

Create a planned structure that you will apply to all suites, sections, and subsections. For example, we have a suite per page or major component, sections for the various functional parts of the page/component, and subsections for the testing areas such as user-interface, validation, etc..

What business problems are you solving with the product? What benefits have you realized?

Previous testing efforts required a lot of rework in preparing test plans. Now all test cases can just be dropped into a test plan

TestRail review by Rick C.
Rick C.
Validated Reviewer
Verified Current User
Review Source

"Testrails as Oakgates Quality Management Software"

What do you like best?

The reporting and milestone/test run feedback, and the programmable API's which allow us to to run our automated regressions based on test plans we build in testrails without external user intervention.

What do you dislike?

Testrails could really use much better search capabilities. Once your test suites and cases get large enough it becomes really important to be able to search and aggregate cases together in ways you may not have thought necessary when building up the structure. Currently the search capabilities are not robust enough to make that possible. Something akin to JQL in Jira would be amazing.

What business problems are you solving with the product? What benefits have you realized?

Testrails is the complete test plan documentation and reporting mechanism for our software. It has been integrated into our automation framework and is central to our test plan formation, execution, and reporting.

TestRail review by Sasha F.
Sasha F.
Validated Reviewer
Verified Current User
Review Source

"Very powerful tool"

What do you like best?

The best part about TestRail is that most of the things (fields, project settings, test cases setup, etc) are customizable to your company's need and specific to a project

What do you dislike?

Would be nice if some areas and features have more explanation and details on what they can be used for, e.g 'Milestones'. What's the benefit from setting it up, etc. A big help would be having more examples in a visual form (like a short video or slides-demo) on how to apply/use some features, how to implement an integration with tools, etc

Recommendations to others considering the product

It is a very powerful tool, which keep improving

What business problems are you solving with the product? What benefits have you realized?

Clean view, easy to store and update test cases, PM can track a progress at any stage of testing

TestRail review by Alejandro C.
Alejandro C.
Validated Reviewer
Review Source

"Best Test Management Tool We've Used!"

What do you like best?

It's really easy to use and give you the control on the workflow, I like that it can be used for projects no matter what size they are, from small ones to big ones you get the full benefit. We integrated TestRail into our development software process in no time as it can be used from other tools such as JIRA, then we have the best of both tools.

What do you dislike?

I would like to have more control over the permissions, we sometimes want to give access to external users and we had to hack the permissions to enable this. Right now is working but it's not something we will be able to extend or scale if needed. Not a stopper right now as we can still share reports right from the tool itself but it could be very helpful once we grow our QA team.

Recommendations to others considering the product

This is the best tool we found for test management, I like that it can be integrated with other tools such as JIRA so you have the information right there when is needed. I would recommend this tool to anyone that is looking for a Test Management tool.

What business problems are you solving with the product? What benefits have you realized?

Test Management has been one of our biggest problems so far. We have a small team of QA that is working on many projects. Having a way to manage all the effort has been more difficult, also to share test documentation using excel or other online tools was not scalable for us.

TestRail review by Administrator in Wholesale
Administrator in Wholesale
Validated Reviewer
Verified Current User
Review Source

"Best Test Case Management Software Out There!"

What do you like best?

TestRail is the right solution for our company. Our dev team is small but we have a lot of products to manage. While we have some automated testing, we perform full regression testing frequently. We used to rely on spreadsheets to organize everything but with many products, there is no good way to organize this. TestRail has just enough features and customizations to solve our problem perfectly.

What do you dislike?

Wish there were more integrations with some of the other products that we use everyday, such as a Slack integration. Also, pulling a simple report (how many test cases passed vs. failed) is a bit cumbersome. It would be nice to have a few popular preset reports that we can just click a link and produce a PDF.

What business problems are you solving with the product? What benefits have you realized?

We do a lot of manual regression testing and have historically worked from Excel spreadsheets. After a short while, this grew to be a mess and we began our search for a tool to organize this. Everything we found was either for huge enterprise (ie. $100s a month) or barely scratched the surface on our needs.

TestRail review by Aaron R.
Aaron R.
Validated Reviewer
Review Source

"Testrail is still useful but getting pretty dated"

What do you like best?

I like that i can easily review archived test runs and track our rate of regression over time. DIrect JIRA integration allows me to reduce overhead of re-writing requirements within my test cases.

What do you dislike?

There is no built-in testrail API integration with modern languages, especially node.js + Golang. The web UI is also getting pretty dated.

Recommendations to others considering the product

Testrail is great if you're developing a web app in laravel or rails and your QA uses the same language as devs. It plays well with some CI servers (jenkins and other older solutions).

If you're working with a more modern stack (node.js, Golang) or CI solutions (e.g. AWS codebuild), you might consider rolling your own solution with your CI output and kibana/grafana or other metrics+aggregation libraries, as testrail doesn't integrate nicely with newer tech, and you'll end up writing a lot of custom wrappers anyway to get all the functionality you might want.

What business problems are you solving with the product? What benefits have you realized?

See 'what I like best' section.

TestRail review by Sean Felipe W.
Sean Felipe W.
Validated Reviewer
Review Source

"replace your spreadsheets + integrate with automation"

What do you like best?

Two powerful features. One, all your spreadsheets can be replaced with a straightforward webapp. Filter, organize and assign test cases from a large regression suite into manageable chunks. Divide the test cases by testers or manual vs automation.

Two, TR has a very useful API which integrates well with an automation harness. So, at the end of each automated test, have your automation make a call to the API to mark a pass / fail result.

TR was clearly designed by people with deep knowledge of real-world QA. Straightforward, easy to use and terribly helpful.

What do you dislike?

TR uses terminology in a very specific way - Test Run, Test Case, Test, Test Suite, Test Plan, and all have important distinctions. It's a bit to wrap one's head around. But, it does reflect the reality of what we do in QA. I just wish we could stop overloading the word 'test'. It's perhaps the most overloaded word in software.

Recommendations to others considering the product

If you're managing your regressions from spreadsheets, you're losing time and therefore money. Switch to TR for sure.

What business problems are you solving with the product? What benefits have you realized?

* Stop tracking regression suites across spreadsheets. Spreadsheets are prone to error -- hitting delete when the wrong cell or window is in focus.

* Understand what test cases are covered by automated tests and what need manual work

* Figure out time needed for a regression run, add / subtract steps and know instantly the new time

* Programmatically Mark test results from automation.

* Use Sections to organize test suites for easier visual parsing

TestRail review by Michael C.
Michael C.
Validated Reviewer
Review Source

"Vehicle Quality Assurance and Technical Services Manager"

What do you like best?

The ability to create custom Test Suites that allow the testing of our various products and equipment evaluations..

What do you dislike?

There are three groups potentially using TestRails in our organization and to have dozens of test Projects in a list gets confusing & distracting - being able to have "folders" for each group would be very beneficial allowing each group their own "area" and to be able to have multiple areas for test suites due to particulars of the "project".

Recommendations to others considering the product

We use the web based version. It is quick to learn, easy to use and very versatile. we do not use very much of the Reporting capabilities but the TestCase/TestSuite/TestRun capabilities are used constantly in our software build/release process. It is also used extensively when we evaluate new and replacement products.

What business problems are you solving with the product? What benefits have you realized?

We install a system into taxis around the US which allows us to process credit cards and manage trips.

When a vehicle or fleet has an issue, , to be able to go back to a testrail report and say "yes, it was working" or "no, it was still an issue" allows us to point back at the individual vehicle having the issue and not our system gives u a big advantage in solving the issue.

TestRail review by Frank W.
Frank W.
Validated Reviewer
Review Source

"Test Rail Is Awesome!"

What do you like best?

Clean UI, easy to navigate, user friendly, great filter options, great customization options, great API for hooking up automation tests, great report generation.

What do you dislike?

The interface does not allow you to order your test suites or organize your test suites in folders for better organizing. Its simply a flat list of test suites ordered alphabetically. I'd like to see more options there because our team has more than 20 test suites and some are more important than others, many are for automation which clog up the interface.

What business problems are you solving with the product? What benefits have you realized?

Mostly automation testing, but with some elements of manual testing. We use it for graphical reports on our automation tests that we can share with the team. The filtering features are very robust and allow our team to get to the bottom of problems quickly. Historical tracking of runs of the automation suites are a great piece of knowledge to have which we didn't have before.

TestRail review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Helpful tool for organization, tracking, and auditing for QA teams and testing"

What do you like best?

Easy to build up test cases, test suites, test runs, and group them into milestones for history and tracking.

What do you dislike?

No viewer user; not everyone on my team needs full access to TestRail. Be nice to have a user type that allows them to see things without having a full, costly license.

Recommendations to others considering the product

This is a great product and will help you organize your test cases and put them into test runs. If you keep good track of your test run times, you can begin to give good estimates on testing. Just keep in mind who needs access. If you can't afford to include your entire team, then you'll need to figure out a way to share tests and runs with them which hasn't been as straight forward as one might like.

What business problems are you solving with the product? What benefits have you realized?

Tracking and history of test cases. Before we kept track of test cases in google docs spread throughout the org. TestRail has allowed us to go back and validate what tests have been run and keep a history of test cases.

TestRail review by User
User
Validated Reviewer
Verified Current User
Review Source

"Its one of the best test management tool I've come across"

What do you like best?

It's level of customization allows us to configure the tool so that not only does it fit our process for now, but it will also allow us to grow and evolve in the future. It's level of integration with tools such as Jira and Jenkins is great for team collaborations.

What do you dislike?

I don't think I've come across anything so far that I can say I disliked.

Recommendations to others considering the product

If your looking for a tool that does more that test management and are looking for a tool that would not only fit into you current business process, but also support your growth and business evolution. Then I would recommend that you don't look any further, this is one of the best tools I've come across.

What business problems are you solving with the product? What benefits have you realized?

We were looking for a tool that would act as a single point of access for all our testings, and the integration with Jira at both the issue and dashboard level just gives us that ability. Also the detailed reporting system allows us to pull out metrics which we can then use to set and meet KPIs. The import and exports of CSV files allows us to further pull out data.

TestRail review by Nicole B.
Nicole B.
Validated Reviewer
Review Source

"Testrail Review"

What do you like best?

I like how you have the ability to create a master test suite with all of your test cases and pick and choose from that master suite into specific test runs/plans. I also REALLY like the defect tracker since we use Jira it is a really nice feature to have. In addition, the Report Summary's are nice in that they give you the ability to choose what items you want to show in your report (defects, test case, etc).

What do you dislike?

I don't like how you don't have the option to create a Default test run/plan and instead you have to "rerun" the test plan that you want to continuously run.

What business problems are you solving with the product? What benefits have you realized?

Writing every test plan in google docs takes forever, we have saved a serious amount of time already having our test cases housed in testrails and just choosing which ones we need per software/hardware iteration.

TestRail review by MacKenzie S.
MacKenzie S.
Validated Reviewer
Verified Current User
Review Source

"Simple, useful and easy to use "

What do you like best?

I’ve been using TestRail for about a year not for different projects and clients. It’s easy to set up and modify and replicate test cases. This tool does what you want it to do in the way you expect it to do it.

What do you dislike?

I sought out this product because a client had an export from another company they were working with. I guess the only thing that was not as intuitive as the rest of it was the import when dealing with custom fields. It may be better now though I haven’t had to do it in a long time.

What business problems are you solving with the product? What benefits have you realized?

Test case management for multiple environments.

TestRail review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"A great web-based solution for test management"

What do you like best?

As a company that's spread out across the globe we were looking for a web-based solution that sits on a remote server which would allow all team member to access it.

After looking at some different solutions we selected TestRail and never looked back.

The price is great and the features are just what we needed, from test case and test run management to Milestones (that we use for our sprints) and reporting tools.

As an added value it also integrates perfectly with our bug reporting tool (YouTrack)

What do you dislike?

Only things we'd like to see added relate to tools for updating multiple test cases, for example the option to search & replace.

What business problems are you solving with the product? What benefits have you realized?

A price that fit our needs as a small company with limited resources along with having the ability for all our users to use the system no matter where they're located

TestRail review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Powerful test management tool with gentle learning curve"

What do you like best?

Visual representation of test outcomes over time, API allows for relatively simple automation of manual TestRail test suites, integration with JIRA.

What do you dislike?

Clunky case editing e.g. can't drag and drop test steps within a case, can't define own test outcomes.

Recommendations to others considering the product

Give it a try and see if it works for you.

Ensure that your test cases are written with clear, concise steps. TestRail is only as good as the cases you write with it.

After you deploy a test suite for the first time, encourage your testers to test the test cases themselves; they may come across outcome discrepancies you hadn't considered, and they will have to deal with your cases more than you will.

What business problems are you solving with the product? What benefits have you realized?

Gives us repeatable QA processes and doubles as interim product documentation.

Reports and graphs give our Dev team a concise snapshot view of how our products are performing.

TestRail review by Bethany A.
Bethany A.
Validated Reviewer
Verified Current User
Review Source

"Very good script and testing product"

What do you like best?

The most useful part of the system beyond the stand-alone functionality has been the ability to link Jira issues with test cases

What do you dislike?

I would like more ability to create printed test scripts for paper testing, which needs to happen fairly often. Not every tester will have an account online.

Recommendations to others considering the product

If your testing is highly reliant on printed test scripts, this may not meet your needs. It works wonderfully with Jira as an augmentation of Agile development processes.

What business problems are you solving with the product? What benefits have you realized?

Validation of both off the shelf and in-house developed software as required by the FDA, as well as system and end user testing of ERP implementation phases.

TestRail review by Administrator in Consumer Electronics
Administrator in Consumer Electronics
Validated Reviewer
Verified Current User
Review Source

"Solid test planning for a good price."

What do you like best?

I like how visually simple the product is. Some other products have very busy and heavy UI. This software also had the best pricepoint that I could find.

What do you dislike?

I wish that it was a little easier to move around sections and test cases in the test plan. I often find myself dropping items in the wrong location. It is also a little touch to tell what section that you are in sometimes. Maybe there should be an option to set the colors of each nesting section or something.

Recommendations to others considering the product

If you just need a place to hold and keep track of your test plans. Get TestRail. If you need some really advanced option, try out some other products.

What business problems are you solving with the product? What benefits have you realized?

This product helps me have complete test coverage before a release. I have found many regressions and blocking issues by executing test plans.

TestRail review by Jeffrey M.
Jeffrey M.
Validated Reviewer
Verified Current User
Review Source

"Great organization"

What do you like best?

I like its integration with Atlassian. It is a very organized system for test cases. Much better organized than what I've seen. Organize test cases well, as well as the actual organization of the test case itself. Very clean.

What do you dislike?

I wish you could reference the test run to a ticket in Jira. You can reference test cases which is great. But referencing test runs with Jira. I may be able to close Jora tickets, but I will re-use the test cases for other tickets. Those test runs will still link to the closed tickets.

What business problems are you solving with the product? What benefits have you realized?

Organization of ourSoftware QA work. We build software.

TestRail review by Richard B.
Richard B.
Validated Reviewer
Review Source

"Excellent Test Management Tool. "

What do you like best?

This product is very intuitive and easy to use. The things that I like the most are the ability to maintain history and versions of the test cases. The system maintains a comprehensive history so you can go back a review previous test runs. Additionally, there is excellent version control, so when you change your test cases, you can see the version of the test case that was used for a particular test run.

What do you dislike?

The product works well as a standalone product. However, it does not integrate with HP's LoadRunner or UFT products. You can import results from those products, but you cannot integrate them directly with the application. Because our company is moving towards automated regression testing, it will be necessary for Test Rail to improve their integration with 3rd part automation tools.

Recommendations to others considering the product

Give it a try. They offer a good trial period with no restrictions. The product is constantly being updated and improved.

What business problems are you solving with the product? What benefits have you realized?

TestRail provides us with a comprehensive test management tool for tracking our manual regression testing. The team has a central application to work in. The reporting and dashboards are much more convenient that having to use excel spreadsheets and keeping track of testing metrics by hand.

TestRail review by Ann B.
Ann B.
Validated Reviewer
Review Source

"We use TestRail to streamline our QA services across multiple clients"

What do you like best?

I love the ease of creating test runs with different filters.

What do you dislike?

Currently, I need to copy a test suite for different purposes. For example, we are creating test cases for accessibility. The baseline tests are the same for different sites and applications but the steps may different from one to another. I'd like to be able to use a template. When the template was changed, I'd like the option of updating all the "children" from that template.

Recommendations to others considering the product

Yes, it is possible to do everything in Excel or Google Sheets. It is A LOT easier to do things in Test Rail.

What business problems are you solving with the product? What benefits have you realized?

We provide QA services for multiple clients. We use TestRail as a test case tool for all clients that do not have their own. This streamlines our onboarding and cross-training.

TestRail review by Max P.
Max P.
Validated Reviewer
Verified Current User
Review Source

"Solid Regression Testing Framework for all Skill Levels"

What do you like best?

This is a great platform to track regression testing. It is easily accessible to new employees to get up to speed with products and has power features for experienced users. The reports and APIs are especially useful.

What do you dislike?

The terminology takes a while to get used to and find. Test Case, Test Plan, Test Run, etc.

Recommendations to others considering the product

Great standard to go with and super integration with other products like JIRA, pytest, etc.

What business problems are you solving with the product? What benefits have you realized?

Testing existing functionality as new features are added. Also helps with automated test reporting and bringing new hires up to speed.

TestRail review by Joe H.
Joe H.
Validated Reviewer
Verified Current User
Review Source

"Amazing Test Management Software"

What do you like best?

Ability to activate/de-activate users for when we do UAT on our large projects saving money while also ensuring we get the best UAT result.

What do you dislike?

Only an integration for automated tests meaning you'll need another tool for this.

Recommendations to others considering the product

Use the trial wisely and understand the workflow within TestRail to learn how the business can interact with it as well.

What business problems are you solving with the product? What benefits have you realized?

Our last ERP upgrade went very smooth and in part due to the features TestRail offers. User-friendly UI, simple concepts (assign result to test) and very practical execution of test plans.

TestRail review by Nathan L.
Nathan L.
Validated Reviewer
Review Source

"TestRail Review"

What do you like best?

Accessible API to submit automated test results. TestRail has good API documentation which allows us to customize the messages we see with our test results.

The UI is intuitive. Its simple for us to have a project that contains both automated and manual test results.

Scheduled PDF reports are clean and easy to read.

What do you dislike?

I have found nothing to dislike about TestRail.

What business problems are you solving with the product? What benefits have you realized?

More than 2 years ago we set out to find a test case repository that works well for both manual and automated tests. After reviewing multiple web based repositories, we found that TestRail fit our needs perfectly. Through TestRail's intuitive UI and API we have been able to accomplish all the goals we set out to achieve.

TestRail review by User
User
Validated Reviewer
Verified Current User
Review Source

"User friendly, great software overall"

What do you like best?

I like that I have the ability to organize my Projects in a more useful way.

What do you dislike?

It's not a dislike persay, but I would like the ability to pull in test cases from other projects when I do test runs. Currently, I can only pull in test cases from the specific project I am working on. I don't always have time to copy test case prior to running them so accessing them from the run would be helpful.

Recommendations to others considering the product

It's a great way to keep organized and have visibility of the items you are testing. I believe documenting what you are testing is vital to the QA role and TestRail helps solve that problem.

What business problems are you solving with the product? What benefits have you realized?

Organization and documentation have improved immensely.

TestRail review by Administrator
Administrator
Validated Reviewer
Review Source

"Been using for years."

What do you like best?

The interface is easy to approach but over the years I've been able to take things to quite advanced levels.

The ease to update suites and reflect right away in runs is a nice touch amongst many. All in all, I value the way I can get a snap shot of a testing experience from the testers!

What do you dislike?

I still wish I could copy entire projects similar to a git clone of a repo.

Recommendations to others considering the product

Please stay ahead with the UI/UX that others are bringing to the table. Also, let's keep integrations and the open API's for everyone to make custom solutions as well. Please don't go away!

What business problems are you solving with the product? What benefits have you realized?

We couldn't document, track, or communicate quality driving in testing amongst the teams.

TestRail review by Jake W.
Jake W.
Validated Reviewer
Review Source

"Exactly what is needed"

What do you like best?

It is a simple & straightforward Test Management platform. TestRail doesn't attempt to over-complicate the process with unnecessary features. In addition, its terrific documented API easily allows our test automation platform to hook in and report statuses of every automation run.

What do you dislike?

The UI is not as flashy as some competitors, but the functionality is terrific.

Recommendations to others considering the product

Determine what features you need, and don't pay another product more money for flashy but useless functionality.

What business problems are you solving with the product? What benefits have you realized?

We now have a central repository for all of our test knowlege, both manual & automated. We can create test runs for a feature, for a release, or for a whole sprint and keep track of what's been tested along with who performed the testing.

TestRail review by David S.
David S.
Validated Reviewer
Verified Current User
Review Source

"Easy to Use"

What do you like best?

The simplicity of the application is a great way to get folks up to speed.

I like the out of the box reporting

The visibility of effort

The speed of which you can get up and running

What do you dislike?

Integration isn't a true integration with anything other than JIRA.

Would like to see add-ins for VSTS/TFS

Recommendations to others considering the product

Know that it's easy but you will have to do some manual work to ensure things like traceability and defect managment

What business problems are you solving with the product? What benefits have you realized?

Audit

Validation

TestRail review by User
User
Validated Reviewer
Review Source

"Testrail is a helpful too for our team"

What do you like best?

I like being able to track my issues and test runs. I also enjoy being able to upload result of our automated tests to testrail using the api. In the past our test cases were kept in a spread sheet that was impossible for our team to keep track of current and past test runs.

What do you dislike?

One of my complaints would be for bulk actions. I would like to be able to bulk mark test runs complete rather than doing it individually. Also, sometimes I feel like settings or actions are hidden or nested in places I wouldn't expect and it takes me longer to find things. I do think the UI could be improved for a cleaner updated look and experience.

Recommendations to others considering the product

Test rail is a great product for building and maintaining test cases for your product.

What business problems are you solving with the product? What benefits have you realized?

Being able to track test cases to insure there are no regressions before releasing new features to help improve the quality of our product.

TestRail review by Joe G.
Joe G.
Validated Reviewer
Review Source

"Great tool to help manage tests"

What do you like best?

TestRail has JIRA integration which makes it work seamlessly with our Project Management system so all of the information pertaining to tasks is now in one single place. The API has allowed the QA team to automate requests and functions to and from TestRail to JIRA.

What do you dislike?

The API for automation could be a lot more robust and easier to use. It was a struggle to start.

Recommendations to others considering the product

It may not be perfect, but it is better than nothing and one of the better products we worked with out on the market now.

What business problems are you solving with the product? What benefits have you realized?

We needed Test Case Management software to complement the functionality we have for User Stories in our Agile Development process.

TestRail review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Great Test Case Management Tool"

What do you like best?

It is really easy to create test cases and organize them effortlessly. Their visual data representation is also great. TestRails is easier to set up for manual testing but is ok for automation as well, We are currently using ruby for our automation.

What do you dislike?

There isn't much that I don't like about TestRails. I guess its a little hard to have external people check out test cases and results. But that is easily remedied by creating a guest log in. Its a little harder to set up for automation as well, but there are some plug ins that seem to work ok.

Recommendations to others considering the product

TestRails is super easy to set up and great for fast test case creation, review and execution.

What business problems are you solving with the product? What benefits have you realized?

Test Case creation, organization and execution. TestRails is a quick solution to rapid test case creation and overall organization of test structure. It also works great for having several sprint teams who all need their own test cases.

TestRail review by Administrator
Administrator
Validated Reviewer
Review Source

"Happy with Product. Requires forethought and planning of how to use, prior to starting to use it."

What do you like best?

Variety of functions; Ability to link with Jira; Only pay for number of users you want to have use it; Milestone planning; Ability to have multiple Test suites; great customer service.

What do you dislike?

Not intuitive for someone who does not have prior test software knowledge/experience; Could have better User Manual and link to manual or you-tube how tos...

Recommendations to others considering the product

Review functions, manuals, and spend time setting up your test execution plan (with Test Suites, Milestones, etc) in advance of use. Make sure TC writers and executers have clear instructions of how to update cases, results, etc. Also, get support if needed in how to use the Reporting function. It was not intuitive from my perspective (never used testing software prior to this... always used something like excel for TCs)

What business problems are you solving with the product? What benefits have you realized?

Standardization of TC structure, Allows for any resource to step in and help with TC creation and/or execution.

TestRail review by Administrator in Broadcast Media
Administrator in Broadcast Media
Validated Reviewer
Verified Current User
Review Source

"Fantastic Test Management Product"

What do you like best?

Love the easy to read style of the test suites, test runs and test scripts. I have often given our test scripts on test rail to new users of my system as a step by step guide - very easy to use for non technical users.

What do you dislike?

difficult to implement integration but have to admit, at least its available!!

Recommendations to others considering the product

Effective tool for those looking to manage test process

What business problems are you solving with the product? What benefits have you realized?

We needed a tool to track and demonstrate our system quality with each sprint, build and release. TestRails integration with our Zube project management system and with github made the process of addressing bugs seamless.

TestRail review by Michael D.
Michael D.
Validated Reviewer
Verified Current User
Review Source

"Great Test Tool"

What do you like best?

We needed a test tool to help our software development process, and this is an affordable solution for our company to deliver that additional level of quality.

What do you dislike?

It is a little challenging to understand exactly how to use the system at first. Navigating to your projects can be clunky.

What business problems are you solving with the product? What benefits have you realized?

We needed to improve our delivery quality and communication while migrating to more Agile tenets.

TestRail review by Administrator in E-Learning
Administrator in E-Learning
Validated Reviewer
Review Source

"Not so good"

What do you like best?

Nothing so called "best". Average product

What do you dislike?

There's a lack of effective keyboard shortcuts, as a developer and QA professional, I feel I am often slowed down as a result.

There's a tricky way of creating test runs within a test plan wherein you have to first create a test plan, edit that test plan, add a test suite to it and rename that test suite to meaningful test run name and then add cases to that rest run. Once the test cases have been added, it then allows to select additional configurations and assign individual cases within a test run to specific testers in the team. This tricky way of doing it often has new team members scratch their heads for first few days until they figure out this process.

What business problems are you solving with the product? What benefits have you realized?

None. None None None None None None

TestRail review by Allison N.
Allison N.
Validated Reviewer
Review Source

"I mainly use scheduling test plans"

What do you like best?

Reporting and the capability to approximate screening enables you to collect more info easily.This test software application had a response and function for each concern I had. Great for keeping track what action passed and exactly what stopped working. Making certain whatever is tape-recorded for future recommendation.

What do you dislike?

I have a concern with the quantity of readily available reports. To be trothful I do not have any significant grievance with the item. Little inconveniences my be clean-up after trial runs.

What business problems are you solving with the product? What benefits have you realized?

We track all our test cases using this software and have detailed suites for the websites and our mobile app.

TestRail review by Daniel M.
Daniel M.
Validated Reviewer
Verified Current User
Review Source

"Good tool for keeping tracking testcases"

What do you like best?

Jira integration, results tracking, progress charts

What do you dislike?

TestNJ integration, it is not trivial to implement. Reports looks a bit not clear for me.

UI might be "fresher" a bit, but not like recent Jira :)

Recommendations to others considering the product

Convenient tool to keep TC and test run results tracking. Helps organize the team work

What business problems are you solving with the product? What benefits have you realized?

We keeping test plans in the TestRail, not creating separate documents.

TestRail review by Administrator
Administrator
Validated Reviewer
Review Source

"Excellent software for creating and maintaining test plans across multiple projects."

What do you like best?

I like how easy it is integrate TestRail with Jira. You can really make all of the testing your team is doing visible to the organization. Similarly, maintaining your test plans is so much easier when using TestRail as opposed to when using excel.

What do you dislike?

In the beginning of using the product, it took some time to figure out how all of the GUI buttons worked. Once you do though the product works great!

What business problems are you solving with the product? What benefits have you realized?

The biggest business problem our company solved with TestRail is test case visibility across our international team. Every tester can add test cases to our test suite from around the globe and we can instantly see a) what they are testing, and b) the results of the testing. This has improved to cohesion of our team, and as tremendously helped or productivity.

TestRail review by Administrator in Design
Administrator in Design
Validated Reviewer
Verified Current User
Review Source

"An invaluable tool for QA on complex software projects"

What do you like best?

Quick and easy to set up projects, meaningful metrics on test runs, JIRA plug in, as well as support for a number of other defect trackers.

What do you dislike?

It can be a little overcomplicated to set up a workable user management system if you have a number of different levels of users, but for most organizations the out of the box user profiles will be more than enough.

Recommendations to others considering the product

The trial period is worth taking advantage of. It's quick and easy to get set up, and their support is excellent.

What business problems are you solving with the product? What benefits have you realized?

Easy centralized management of test cases across projects & offices.

TestRail review by Executive Sponsor in Information Technology and Services
Executive Sponsor in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Great functionality, so/so UI"

What do you like best?

The tool is very complete in planning and execution of test cases. Test summaries are also very detailed and useful for us throughout our organization.

What do you dislike?

The UI is dated and leaves a lot to be desired. Additionally there is no integration with our Project Management tool: Teamwork Projects. Would be great to push defects from TestRail to Teamwork.

Recommendations to others considering the product

Its a fantastic tool at a great price point.

What business problems are you solving with the product? What benefits have you realized?

We use TestRail for functional test case creation and execution. We manage each cycle within the tool, with a goal of hitting 97% coverage before considering release.

TestRail review by Anthony O.
Anthony O.
Validated Reviewer
Verified Current User
Review Source

"TestRail seems to cover all bases"

What do you like best?

I like the ease of use with the interface, the many ways you can manipulate the data collected from the QA. Also,

What do you dislike?

To be honest I can’t think of anything I dislike, it is a well conceived app.

What business problems are you solving with the product? What benefits have you realized?

The use TestRail exclusively for QA on our software development projects. Testing and retesting upgrades to our platform.

TestRail review by Mariya S.
Mariya S.
Validated Reviewer
Verified Current User
Review Source

"TestRail Review "

What do you like best?

It's a great tool to keep track of test cases, who created them, who modified. Great for keeping track what step passed and what failed. Making sure everything is recorded for future reference.

What do you dislike?

I don't like that the when creating a test case it doesn't get saved automatically, just in case the browser crashes, or even test rail crashes.

Recommendations to others considering the product

Yes I would recommend, great to keep track of test-cases. Past History of individual test cases.

What business problems are you solving with the product? What benefits have you realized?

I am having issues with it, I am not sure what is causing it BUT its might be related to use of special characters OR long test case (currently 107 steps) OR with a long test case the history gets to large, a lot of updates (all updates are saved in the history)

So the issue is happening when you either edit the test case and it messes the format/ bunch of errors <--every time new once / Impossible to save edited changes

OR when I view the history, it doesn't display right <-- format messed up, errors all over

I had to work on that specific test case edit it a lot due to changes, update, view history. Similar issue has occurred in other cases as well.

Browsers: Chrome, IE , FireFox

email me at masha.syera@gmail.com if you need screenshpts

TestRail review by Imran H.
Imran H.
Validated Reviewer
Verified Current User
Review Source

"great for test case management for large teams"

What do you like best?

TestRail provides fine grained access control which allows to edit pre-installed roles, add custom roles and combine users into groups. Each role allows to set permissions for configurations, milestones, test-cases, attachments, test runs, test-results and reports

Pros

Automatic updates

as soon as they're available

Unlimited support

High-performance

systems tuned for TestRail

Elastic licensing

to grow and shrink ad-hoc

Automatic backups

handled for us

Export re-usable database files at any time

Migrate to a self-hosted instance at any time

High availability

, won't break if the VPN does

What do you dislike?

how does it integrate with JIRA?

i dont like the pure simple css and also the fact the graphs are outdated.

Recommendations to others considering the product

please use its evaluation before heading out buying it . it has lot of intricacies involved so check with your agile system whatever you are using prior to buying this from gurock.

Usage tips & tricks

TestRail contains many useful features and tricks for power users.

One page element you can find on most pages in TestRail's user interface is the toolbar. The toolbar provides useful functionality and options for the current page. For example, importing and exporting test cases is done through the toolbar on a test suite page. Other useful things you can do from the toolbar include printing reports or jumping to related pages.

You can integrate TestRail with issue and bug trackers as well as requirement management tools. TestRail offers several integration points and can be configured to push and lookup issues directly from TestRail's user interface and much mor

What business problems are you solving with the product? What benefits have you realized?

a lot of manual testing and regression for qe team is accessified now.

TestRail review by Anastasia S.
Anastasia S.
Validated Reviewer
Verified Current User
Review Source

"Very intuitive, UI appealing, customizable. "

What do you like best?

- project customizable. Meaning if we have 20 project, and not for all of them we need to use TestRail we can Test Rail only for the ones we need to. Paying for the number we are actually using, what I cannot say about other QA management tools.

- UI: very intuitive and easy to digest. I did not have to watch tutorials how to use the tool, everything was clear without that.

- JIRA integration!!! We are doing scrum in our company, so QA are writing documentation upon user stories. You can ope user story and see what test cases are applicable to this user story and test results.

- ability to log bug right from the test rail. NO need to open JIRA for that.

- ability to see the current status of the JIra ticket.

- easiness of creating test cases, test runs, maintenance of them.

- wide variety of options to customize your testing documentation and reports. Columns, descriptions of them, titles. length, filtering - everything you can change and adjust to your needs.

- very responsive and problem solving oriented customer service. Reply the same day, and don't drop you off until th

What do you dislike?

- Dislike the length of the text field for the test cases on the Dashboard. For some of the projects (banking or medical) test cases can be really long. But with the new feature - to have test case open in side view I guess this problem will not as bad anymore.

Recommendations to others considering the product

You have to play around with reports options to figure out which one works the best for you.

What business problems are you solving with the product? What benefits have you realized?

We did not have any test management tool before at all, only have been using Excel sheets. Due to the security problems we were not able to share it via google spreadsheets. So we did lack the synchronizing of testing procedure, especially between offshore teams.

We have tried Zephyr, Tarantula and test rail free trials and decided that test Rail works the best for ourcompany.

TestRail review by Administrator in Medical Devices
Administrator in Medical Devices
Validated Reviewer
Review Source

"Testrail review"

What do you like best?

This is a web based application that can be easily accessible online from any device. This application provides many predefined quality metrics that can be used for my statistics reports. It allows to customize dashboard and all attributes: test cases, test runs, test reports.

What do you dislike?

I would like to store my test cases in the way I want, but TestRail only store them in Test suite structure. Also Project customizing page is not user friendly. It took me a while to figure out hos to add my own test case template.

Recommendations to others considering the product

I would recommend this application.

What business problems are you solving with the product? What benefits have you realized?

I am storing all test cases in the TestRail and control execution of the test runs. I can plan accordingly and deliver the milestone on schedule. Also I am creating multiple custom quality reports to be able to release a good quality product to customers.

TestRail review by Shayne V.
Shayne V.
Validated Reviewer
Verified Current User
Review Source

"TestRail Review"

What do you like best?

TestRail makes it very easy for estimating QA effort in our sprints. It also very useful for organizing test efforts on the fly once you have created and organized your test suites. We have moved over to JIRA for defect tracking and organizing our sprints so the JIRA plugin for TestRail is working out great so far. The ability to create test cases off of user stories is quite useful.

What do you dislike?

There isn't really anything to dislike about the tool from a QA standpoint and nothing really comes to mind. If anything it would be something nitpicky here and there.

Recommendations to others considering the product

TestRail makes it very easy for QA to organize their test efforts. Additionally, management can see the progress and easily digest the QA effort involved in the process. This tool is ideal for an Agile work environment. If your organization works with JIRA, then the JIRA plugin for TestRail improves the experience further. The plugin gives you the ability to link and create issues, view related test results tied to User Stories or Defects, and integrate testing reports with JIRA and/or Confluence.

What business problems are you solving with the product? What benefits have you realized?

As stated in "What do you like best?", this has really helped QA organize test efforts in sprint. Whenever we are hit with surprise priority test efforts the tool allows us to organize a test plan quickly and efficiently. We also implemented the JIRA plugin recently which improves the experience even more.

TestRail review by Mariellen P.
Mariellen P.
Validated Reviewer
Verified Current User
Review Source

"Newforma - Testrail use in Agile Environment"

What do you like best?

Plug-in to Jira, Confluence, etc. I like the idea that I can open Jira and have test cases, requirements, etc all from one page (latest 5.0). They truly understand the agile world we live in and created Testrail to work with jira, etc. We were able to use the API for automation and get/write test case status information. We are very pleased with the application and have found little or no problems implementing into our current agile methodologies. Their newsletters are very informative and their support team goes above and beyond normal practices to support their users. The key to their success is that they listened to what the users wanted and implemented most (working on requests all the time) to make this a friendly product to use.

What do you dislike?

Some minor things. For example, bulk edit. You can't preserve the data and "add to it". That is on their backlog. Instead of writing custom scripts to disable/enable features, they did allow you to set these by the Admin console. You can still update the UI with these scripts which makes it a personalized app for your organization.

Recommendations to others considering the product

Use it the way it was designed to be used. The latest version ties in Jira, Confluence, InVision, etc. Developers, Support, etc can look at one dashboard and see all the information they need to determine test coverage, code coverage, etc.

What business problems are you solving with the product? What benefits have you realized?

Each jira story is tied to a test case. Each test case is linked to documentation. Then, you can automate based on your stories on the Jira board and know you have full coverage and traceability.

TestRail review by User
User
Validated Reviewer
Review Source

"Easy to use"

What do you like best?

The product is very easy to pick up and use immediately. Before we had a QA engineer the task of testing fell on me temporarily. I was able to quickly create some tests to run through. I also appreciate how easy it is to export tests to move to another account.

What do you dislike?

The UI is a little clunky and is a little confusing when trying to navigate around the application.

What business problems are you solving with the product? What benefits have you realized?

We use it to sanity check our web app to make sure the flows getting into our product and the ones within the product still work as expected. I realized that even if nothing major has changed it's so easy to just go in and rerun a previous test for that security.

TestRail review by User in Civil Engineering
User in Civil Engineering
Validated Reviewer
Review Source

"Useful features, but usability could use some help"

What do you like best?

There is no limit for how many test cases you can enter; it's a useful tool to keep track of QA collateral.

What do you dislike?

The usability is far from ideal--even for full-time QA people, you can't always figure out how to get things done by just looking around. I definitely wouldn't feel comfortable letting a client have access to the tool for UAT.

Recommendations to others considering the product

The price range is reasonable--just make sure you are okay with the user interface. One of our most painful points is that you have to do too much work while creating new steps for test cases--you shouldn't need to click so much.

What business problems are you solving with the product? What benefits have you realized?

Storing a bunch of test cases for a bunch of projects.

TestRail review by Jeremy F.
Jeremy F.
Validated Reviewer
Verified Current User
Review Source

"TestRail for test cases with integration to JIRA work items"

What do you like best?

TestRail and JIRA integration allows me to link work items back to test cases and view in both systems.

What do you dislike?

You have to be logged into TestRail to see results in JIRA and not all stakeholders have licenses to TestRail so they are unable to view the test results.

What business problems are you solving with the product? What benefits have you realized?

Our test cases used to be stored in excel and this allows for better sharing across the quality assurance organization. Not to mention it is far superior to excel!

TestRail review by Teri S.
Teri S.
Validated Reviewer
Verified Current User
Review Source

"TestRail - Affordable Test Management Tool That Adds Improvements Regularly"

What do you like best?

I am experienced in a number of test management tools including HP ALM/Quality Center, IBM's Rational ClearQuest, SmartBear's QA Complete, among others.

I am now one of the owners of a small professional services group, and I have management responsibilities over several areas, QA being one of those. I chose TestRail as our company's test management tool based two main things:

1) TestRail is extremely customizable.

2) The subscription price is very affordable.

The ability to customize TestRail makes this tool easy to use. I was able to fit this tool to our development culture and environment. This ensures that QA will use the tool and that working with the tool is affordable in time and resources. TestRail's user experience is excellent. Gurock releases regular updates to the tool; always with improvements and added features.

The license per user is a fraction of what the big name tools are asking. QA analysts are comfortable with TestRail. I've seen QA teams avoid using the big name tools because they felt overwhelmed by the tool. The comfort level the users experience, ensures that the tools is truly earning it's keep.

Administering TestRail is also quite simple. Activating and deactivating users is fast and easy. I find test rail extremely flexible.

Each test case execution can be access by a URL. We are able to look at the test run history and view the steps and the test run results history. This gives us a quick view to ensure that the test case was executed in each appropriate phase of the SDLC. We are also able to tie the test run back to our bug tracker using the URL.

Screenshots can be added to each step in a test, shortening the learning curve for new testers, as well as providing the developers useful references.

A set of templated reports are available and can be customized. Reports can be set to email automatically at defined time frames.

The user must learn to use Markdown in the editor. This is a bit manual, but Gurock provides plenty of editor formatting documentation, so the users don't have an issue with using it.

I am impressed with TestRail's documentation set and software support. I have only had to contact support one time and the response was fast and helpful.

After working with the larger tools over the years, I would say that I would pick TestRail over them and not just because of the price. Since adopting TestRail as our test management tool, I have seen it evolve and improve with each update. I think this tool is completely on track. I'm always interested in seeing what their next update brings.

What do you dislike?

The one thing that I would like to see in TestRail is a standard report that will list each test case, with steps for a specific project, or milestone. This type of report would make it much easier to provide user acceptance tests to clients and responses to any auditing queries.

Recommendations to others considering the product

When evaluating this tool, I would advise users to know that what you see is just the start of what you will get. The TestRail I use today is much improved over the one I started with. This tool is constantly evolving.

There are some aspects that are a bit more manual than I would like, but over all, the tool is excellent and the ROI is almost instantaneous. I couldn't say

What business problems are you solving with the product? What benefits have you realized?

We are able to ensure that regression tests are standardized and executed prior to sending builds to our customers.

We are able to track bugs and observe defect trends early on and resolve issues in early stages, when the fix is much more cost effective.

Our company benefits by providing a higher quality build than would otherwise exist. Our customers have a greater confidence in our applications. I believe that this plays a part in our company experiencing repeat business from our customers.

TestRail review by Administrator
Administrator
Validated Reviewer
Review Source

"Great tool "

What do you like best?

Easy to use, keep a nice history of the test runs and changes in test cases, very simple to create user defined fields.

What do you dislike?

Not easy to customize reports, downloads and print outs, as well as imports to edit test cases

Recommendations to others considering the product

Have faster releases. We are using TestRail for year and a half, and we only had 1 release since we purchased TestRail. It would be great to see new features of the product more often

What business problems are you solving with the product? What benefits have you realized?

Keeping all the test cases in one place, as well as test runs. Easy to provide test evidence to the management. Benefit: Everyone in the company can view results, since they are linked to the Jira.

TestRail review by Chelsea O.
Chelsea O.
Validated Reviewer
Review Source

"Easy use for a hard day. "

What do you like best?

Testrail has a very user-friendly interface which creates for a nice pace of work, especially when the tasks are complicated. Navigation is even easier on the site. Everything is very clearly labeled and we'll laid out. It's a very useful tool, and I use it constantly for work.

What do you dislike?

It has a bit of a boring appearance, but given it's use, that isn't much of a priority.

What business problems are you solving with the product? What benefits have you realized?

I'm not at liberty to discuss a lot, but I use it to record tasking for the technology project I work on.

TestRail review by Ryan B.
Ryan B.
Validated Reviewer
Verified Current User
Review Source

"TestRail: Does What it Needs To for the Most Part"

What do you like best?

Easy interface, fairly intuitive organization, good import and export controls.

What do you dislike?

The API integration is not extremely extendable or scale-able, the reporting mechanism is weak, groupings and numbering of test cases, etc. is not intuitive at all and gets very confusing, the execution mechanism is extremely rigid.

Recommendations to others considering the product

Examine what exactly is needed for your organization. Who are the stakeholders? Who is going to be accountable for the quality of the management system? Who needs the reporting and reports that can be generated? What is your test harness and will it play nice with TestRail?

What business problems are you solving with the product? What benefits have you realized?

TestRail was used to mange the backlog of QA initiatives. The realized benefit was that we finally got a front facing management system for our test cases.

TestRail review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Great product - used for all of our test efforts. "

What do you like best?

Easy to use and exposed to all project team members. Integrates well with Jira and has easy to integrate dashboards for Confluence.

What do you dislike?

Reports need a refresh and the open API can be more user friendly.

Recommendations to others considering the product

If implementing over multiple projects (we have around 35+), set up and process control are key due to flexibility of the system. The reporting needs a refresh, but the dashboards are good, and custom reports can be built out of the API's. Overall - great product!

What business problems are you solving with the product? What benefits have you realized?

Needed an enterprise level solution for testing across multiple projects, but needed to integrate well with JIRA. The old solution was costly, cumbersome, and didn't provide integrated dashboards.

TestRail review by Amit K.
Amit K.
Validated Reviewer
Verified Current User
Review Source

"Test repo"

What do you like best?

creatting test suites and sections/subsections.

Linking to JIRA defects.

What do you dislike?

Adminstration and report generation is not intuitive.

What business problems are you solving with the product? What benefits have you realized?

Test case management. Integration with JIRA tickets is very useful.

You can create runs and plans too.

TestRail review by Elena R.
Elena R.
Validated Reviewer
Verified Current User
Review Source

"Using TestRail for regression testing"

What do you like best?

Out team is using TestRail to do regression testing for several projects. I like that:

- I can create new test suit very fast, saving my time and efforts

- I can add easily add results with mentioning case numbers for defects found

- I can add my own result types if I need it

- I can create test runs by using a subset of all my test cases available (include or exclude different sections)

- I can drag and drop sections and test cases and order them as I like

- I can easily export test results and send them to our boss

What do you dislike?

I thing there is a few things that can be improved:

- add possibility to share results with unregistered user

- make it possible to set multiple filters for test run results

Recommendations to others considering the product

this is a great tool that is worth checking it out

What business problems are you solving with the product? What benefits have you realized?

quality assurance for multiple web and mobile applications, easy and comprehensive tool for conducting applications testing

TestRail review by Rex P.
Rex P.
Validated Reviewer
Review Source

"Product Support Engineer"

What do you like best?

The ability to automatically see test results as soon as I am finished testing

What do you dislike?

I have had trouble with creating tests and putting them in their own category but after awhile I got the hang of it

Recommendations to others considering the product

Read up on manuals and guides before hand

What business problems are you solving with the product? What benefits have you realized?

Whether or not all of our data is going through and being sent back, Testrail tells if the test passed or failed using a timer

TestRail review by Premal J.
Premal J.
Validated Reviewer
Verified Current User
Review Source

"Engineering Manager"

What do you like best?

Ability to manage test cases and test runs

What do you dislike?

As the list of runs grows, it's better to have ability to delete runs by using multiselect

What business problems are you solving with the product? What benefits have you realized?

It helps me monitor my quality

TestRail review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Verified Current User
Review Source

"Helping my team grow"

What do you like best?

We use testrail for accountability towards test coverage in our contractor QA and Junior QA areas of work. It helps keep a level of accountability and training domain knowledge along with growth into the organization by keeping a strict cadence around test plan execution and test plan writing.

What do you dislike?

Needs to sync up easier to automation frameworks showing coverage statistics

What business problems are you solving with the product? What benefits have you realized?

Test Plan and Test Case execution and coverage

TestRail review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Review Source

"Easy to Use "

What do you like best?

I like that TestRail is easy to use, intuitive, and doesn't require a lot of overhead. It keeps things simple.

What do you dislike?

I don't like that it's hard to customize certain fields easily. But, really, it's not a big deal to me, just a minor complaint if I had to give one.

What business problems are you solving with the product? What benefits have you realized?

TestRail makes it easy for any tester to work on the project and be sure that tests are not being overlooked. We can easily scale up our teams since the test information is stored in TestRail instead of spreadsheets. It is also easy to distribute work among varying people in the team.

TestRail review by Shawn M.
Shawn M.
Validated Reviewer
Verified Current User
Review Source

"Simple and Easy to use"

What do you like best?

I like the simplicity of TestRail when writing and managing test cases. It is easy to copy, move and edit test case. Also I like being able to edit test cases during test runs and the edits show automatically in all test runs.

What do you dislike?

The tool meets our needs and there is nothing that I really dislike.

Recommendations to others considering the product

I do not have recommendations for TestRail at this time.

What business problems are you solving with the product? What benefits have you realized?

Mobile Point of Sale solutions. TestRail has benefited our QA team by allowing us to easily maintain and organize test case and test runs. It is easy to create test plans and easy to provide test efforts.

TestRail review by Talena P.
Talena P.
Validated Reviewer
Review Source

"Easy to use"

What do you like best?

I like how easy testrail is to navigate, with little to no previous experience with the platform I was able to hop in and get test cases written.

What do you dislike?

Having more ways to integrate with other platforms would be nice.

What business problems are you solving with the product? What benefits have you realized?

we are utilizing this for keeping track of our test cases as well as test runs for specific releases.

TestRail review by Sonika A.
Sonika A.
Validated Reviewer
Review Source

"Very user friendly and allows easy documentation of all the testcases"

What do you like best?

The user friendliness and easy way it allows to add my testcases in the most organised manner. The reports shown are very useful.

What do you dislike?

I didn't find anything to dislike. It is meeting all the requirements that I have successfully.

What business problems are you solving with the product? What benefits have you realized?

Helps me document my testcases in one place in an organised way which can be revisited at any time

TestRail review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"Great experience - centralized tests, great price and easy integration for automation."

What do you like best?

The price is the best for the feature set. This includes a free open-source API, RESTful, so it's accessible to all standard languages. Import from CSV is smooth and you can save your field mappings for reuse!

What do you dislike?

There are a few issues with the layout for accessing suites, tests, etc. But it's something you get used to quickly.

What business problems are you solving with the product? What benefits have you realized?

Trying to become a center of excellence. Having a common repo is key for that. This will allow us to gather test metrics, review and update test cases and run test executions from a central location.

TestRail review by Linda M.
Linda M.
Validated Reviewer
Verified Current User
Review Source

"TestRail integrates well with JIRA"

What do you like best?

I find it is easy to add new projects and create and edit templates in order to meet the business needs.

What do you dislike?

I am happy with the administration and stability of the product.

What business problems are you solving with the product? What benefits have you realized?

Before using TestRail, we did not have test cases stored anywhere. This tool is used by developers and QA daily.

TestRail review by Administrator in Telecommunications
Administrator in Telecommunications
Validated Reviewer
Verified Current User
Review Source

"TestRail Review"

What do you like best?

Ability to interact with Jira and tie into automation

What do you dislike?

Would like more customization and flexability

What business problems are you solving with the product? What benefits have you realized?

Being able to tie cases to Jira and creating metrics based on automation scripts has helped so much. Was also nice to be able to import test cases from an older test management tool when we decided to make this change.

TestRail review by Joe D.
Joe D.
Validated Reviewer
Verified Current User
Review Source

"TestRail, impressions from admin and user"

What do you like best?

Easy to use API and highly customizable fields provide a good amount of flexibility. Many settings are also configurable on a per-project basis, allowing teams to use a single TestRail instance in different ways. Configurations make testing across multiple platforms easy to visualize and maintain.

What do you dislike?

Structure is not always intuitive. Having test plans with multiples runs makes automation integrations via API much trickier than it needs to be.

What business problems are you solving with the product? What benefits have you realized?

We lacked a true Test Case Management System, which TestRail provided for us. This gives non-QA employees, both engineering and product based, insight into testing strategies, progress and results. It also gives teams the means to see past results, and identify high-risk areas in their test coverage.

TestRail review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"TestRail Recommended"

What do you like best?

TestRail provides its users a very broad range of features and tools to solve reporting of tests. Being able to generate custom reports quickly is a very powerful tool. The most recent updates have solved most workflow issues.

What do you dislike?

Some workflow issues still remain, it'd be nice to re-arrange tests in a more streamlined fashion.

Recommendations to others considering the product

Give the trial a try. TestRail support is great and if you need your trial extended a bit to sell your team on the software, just ask them and they'll do what they can.

What business problems are you solving with the product? What benefits have you realized?

As an organization, my department wanted to move away from our previous tool (QMetry) that nobody used. I pitched the idea of TestRail and a year later everyone in our department uses TestRail on a daily basis.

TestRail review by User
User
Validated Reviewer
Review Source

"Fairly good testing system but could have usability improvements"

What do you like best?

I like that it integrates with JIRA very well and that creating test cases is very simple

What do you dislike?

I do not like that you cannot edit a result after posting it. You can only add more results on top of it. I would prefer to have more ability to edit during a test run.

There are a few sections that are hard to find, took me a while to figure out where and how to link a JIRA ticket.

What business problems are you solving with the product? What benefits have you realized?

Running Test runs and hope to integrate with Jenkins for nightly test runs

TestRail review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Test rail is Awesome Sawsome"

What do you like best?

Test runs

Easy test case arrangment

easy integrations with jira

What do you dislike?

There is nothing that i can say that i dislike about test rail.

the only thing i can think of is the price. went up by $5 without any notice.

What business problems are you solving with the product? What benefits have you realized?

Maintaining testcases and showing to the management the issues that are actually present.

TestRail review by Industry Analyst / Tech Writer
Industry Analyst / Tech Writer
Validated Reviewer
Review Source

"Manager's view"

What do you like best?

Exported reports can be used for review and clearly understood by multiple parties whether they are TestRail users or not.

What do you dislike?

Automated testing with custom SW links can be cumbersome or downright unusable. Specifically working on an SDK with custom test app interfacing with proprietary HW - we aren't able to use TestRail to automate. Maybe an issue leveraging it properly on our end but seemed easier to not go through TestRail for this application.,

What business problems are you solving with the product? What benefits have you realized?

More visibility into test plans and results, trace-ability for failures, and consistent and extensible test libraries.

TestRail review by User
User
Validated Reviewer
Review Source

"One of the best test case management software suites."

What do you like best?

I love the organization and re-usability of the test cases in Test Rail. Prior to we were using spreadsheets and you can imagine that doesn't scale well when you need to regression test.

What do you dislike?

Would be great if Test Rail put some form of templates together to help pre-select specific test cases. We find ourselves needing to select a subset of test cases for specific scenarios.

What business problems are you solving with the product? What benefits have you realized?

With the adoption of Test Rail we needed more organization, re-usability, and also needed the ability to add more context to our test cases.

TestRail review by Jeny G.
Jeny G.
Validated Reviewer
Review Source

"Test Lead"

What do you like best?

Test repository, editing and moving test cases around.

Export feature after execution

Milestone feature

Dashboard with milestone listed for every project

What do you dislike?

Testrail to Jira integration , it doesn't open up the the Jira tickets

What business problems are you solving with the product? What benefits have you realized?

It has been used as test repository , so as to track the execution for every milestone

TestRail review by Violet K.
Violet K.
Validated Reviewer
Review Source

"TestRail worked great for my team and helped up stay organized and on track "

What do you like best?

I like that there are test runs and that those are separate from the test cases, so you can just see the test cases without any other information in one view, and you can run it in a whole separate tab. Overall TestRail was great for our Quality Assurance team because it helped with documentation and keeping track of everything, it was much easier to see what we had or had not tested and this saved us a lot of time

What do you dislike?

Nothing really, TestRail was great for me! We had some difficulty understanding it and getting through the process in the beginning, there was some confusion with all the tabs but we got it figured out

What business problems are you solving with the product? What benefits have you realized?

Business problems we were having was poor communication between team members, people repeating test cases because they didn't know somebody else had already done something like that. Test Rail really helped our team's communication and organiation.

TestRail review by Julian M.
Julian M.
Validated Reviewer
Verified Current User
Review Source

"Testrail super easy to use."

What do you like best?

works perfect now that we can link it with Jira.

Upgrading versions is super easy and support is always available

What do you dislike?

To be honest I have nothing bad to say about the tool.

What business problems are you solving with the product? What benefits have you realized?

Linking it with Jira was the best part of it.

TestRail review by Bradley P.
Bradley P.
Validated Reviewer
Review Source

"Superior Support Team"

What do you like best?

As a regular user (not a manager) I like having all my test cases grouped in logical areas. I'm sure my managers likes it for the reporting. Oh, and integration with Jira.

I recently switched companies and am trying to get my new manager to use TestRail. I signed up for a 30-day trial and immediately got help with setting up my UI the way I like it. Thank you Dennis Gurock.

What do you dislike?

I haven't found anything yet, but even if I do, I'm sure the staff would put a feature in.

What business problems are you solving with the product? What benefits have you realized?

NO MORE SPREADSHEETS! More time in the day to knock out user stories and help more customers

TestRail review by User in Automotive
User in Automotive
Validated Reviewer
Review Source

"Great test case management tool"

What do you like best?

- Support versioning test cases

- Create test runs with different tests

- Jira integration

- Report generation

What do you dislike?

- The UI could be nicer.

- Easier to see the history of test results for each test.

Recommendations to others considering the product

It is a pretty decent tool. I liked it, and it provides most of the functionality you need for managing test cases and test runs.

What business problems are you solving with the product? What benefits have you realized?

Business problems: Manage test cases and test runs

Benefits: Keep track of the history of test cases and test runs

TestRail review by Dylan M.
Dylan M.
Validated Reviewer
Review Source

"Helped structure and streamline our testing process"

What do you like best?

Easy to create and run tests, plus see test history.

What do you dislike?

User interface is a little dated and at times confusing.

What business problems are you solving with the product? What benefits have you realized?

Ensuring total test coverage. With TestRail, we're getting much closer to our goal of 100% test coverage, especially for regression and acceptance testing.

TestRail review by Administrator
Administrator
Validated Reviewer
Review Source

"easy to organize"

What do you like best?

easy to navigate between the test suites and the test runs. Able to update the test case while in a test run.

What do you dislike?

overalll test run status cannot be changed. If unable to complete a test in one sitting, you will have to cancel that test or save it in inaccurate status and start a completely new test run the next day.

Recommendations to others considering the product

read all the documentation and blogs for information

What business problems are you solving with the product? What benefits have you realized?

Using JIRA, the test cases from Testrail are displayed in Jira

TestRail review by Administrator
Administrator
Validated Reviewer
Review Source

"Does the job. Best of the ones I looked at"

What do you like best?

TestRail does the u tended job and helps us organize and keep track of the testing process. It’s the best one I’ve seen, but the UI could use an overhaul as it looks like a site built in the 90s rather than a beautiful easy to use site that we all love and expect nowadays. Overall it’s a good tool

What do you dislike?

The UI. I wish it looked better and was less clicks to do everything

What business problems are you solving with the product? What benefits have you realized?

Manage test cases and track failures

TestRail review by Executive Sponsor in Computer Software
Executive Sponsor in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Avoid it at all cost"

What do you like best?

Simple, no frills interface, easy to implement and get started with a team especially if the team is new to test case inventory management

What do you dislike?

Performance issues, reporting and API sucks, unplanned downtime, don't know how to run their product on cloud; Just don't use it ever

Recommendations to others considering the product

TestRail should not even be on your evaluation list. There are other established players in the market.

What business problems are you solving with the product? What benefits have you realized?

Cloud BI platform

TestRail review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Great QA tool to track test cases"

What do you like best?

The ability to quickly add and iterate on test cases

What do you dislike?

UI can be difficult to navigate at first

What business problems are you solving with the product? What benefits have you realized?

Tracking test cases can be a powerful too. The ability to export reports helps us review and address test coverage in weak areas

TestRail review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Fantastic Test Case Management"

What do you like best?

The ability to quickly create test cases, create unique test runs and associate results via API.

What do you dislike?

The UI is a bit dated. It still performs well but it feels older.

What business problems are you solving with the product? What benefits have you realized?

We can now track historical status of test cases within Jira.

TestRail review by Administrator
Administrator
Validated Reviewer
Review Source

"TestRail is a great tool"

What do you like best?

We find it very useful that we can organize our test cases and integrate them with JIRA stories.

What do you dislike?

We'd like to see some features that would make the reports more flexible.

Recommendations to others considering the product

This was the most expensive product we considered, but it offered perfect set of features for us. The support is very responsive. And the features all work as promised. We never regret this purchase.

What business problems are you solving with the product? What benefits have you realized?

Test case organization was the biggest challenge for us. TestRail hit the spot!

TestRail review by Administrator in Apparel & Fashion
Administrator in Apparel & Fashion
Validated Reviewer
Review Source

"An excellent tool"

What do you like best?

TestRail has been fantastic for organizing my team's manual regression test scripts.

What do you dislike?

Sometimes with larger test cases it's difficult for users to figure out how to expand all the sections so they can view all cases at one time.

What business problems are you solving with the product? What benefits have you realized?

Before our team was using excel for our tests. Now we can easily modify our scripts across the board. Adding screenshots has been a boon, as we can compare how features should look to what we're testing.

TestRail review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"QA Manager, Implementation manager"

What do you like best?

Tracking test runs is pretty simple and the test case library is great!

What do you dislike?

Would like a simple version with slimmed functionality that costs a bit less. We use about 30% of the functionality.

What business problems are you solving with the product? What benefits have you realized?

Testing store IT equipment installations

TestRail review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Verified Current User
Review Source

"Decent product that does what it needs to."

What do you like best?

It's functional. It serves it's purpose and the price is right.

What do you dislike?

UI is starting to grow stale. No #slack integration (as far as I know).

What business problems are you solving with the product? What benefits have you realized?

QA coverage. It's helped a lot more than old school spreadsheets.

TestRail review by User
User
Validated Reviewer
Verified Current User
Review Source

"Good but complex"

What do you like best?

Full featured and and well designed for QA

What do you dislike?

Too complicated, reports aren't great. The Test Suite / Run / Milestone hierarchy is complicated

Recommendations to others considering the product

Needs an admin and careful thought

What business problems are you solving with the product? What benefits have you realized?

Test coverage of sw

TestRail review by Administrator
Administrator
Validated Reviewer
Review Source

"TestRail is easy to use for simple Test Case organization"

What do you like best?

The ability to connect TestRail with Jira. (TestRail being our QC tool and Jira being our Dev tool.)

What do you dislike?

I don't know how configurable or robust TestRail is as a system for integration and automated testing.

What business problems are you solving with the product? What benefits have you realized?

We are much more organized and our QC team and DEV Teams are now on the same page, they can see what test cases are failing and connect those directly to bugs to be fixed.

TestRail review by Greg H.
Greg H.
Validated Reviewer
Review Source

"Excellent tool to scale your Q/A process"

What do you like best?

I love the analysis across multiple tests and the integration with Jira.

What do you dislike?

It could be easier to clone multiple-test processes.

What business problems are you solving with the product? What benefits have you realized?

Stability, efficiency - less time fixes issues that could have been prevented.

TestRail review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"Superior Testing"

What do you like best?

The ease of on-boarding and loading unique and different test cases has been a huge help for our team. We've been able to open testing to a larger group with better results.

What do you dislike?

It has a clunky interface which seems to be mostly borrowed from Basecamp.

What business problems are you solving with the product? What benefits have you realized?

We have been able to bring on other members to test more reliably with less guess work in whether something actually worked or not.