Before going into the product attributes, I would like to say that the support Testuff provides is amazing. Their response time and professional level is outstanding. For me this is a winning card.
At the product level I find it straightforward and easy to work with. I found every feature I needed just where I expected it. It feels like many years of feedback brought the UX to be smooth and pleasant.
The recording feature is just awesome!
The system seems stable and I didn't trip on any bug.
There are plenty of available bug tracking systems integration and that's a most crucial feature for us.