Textedly has had amazing customer service from the start. Their prices were much lower than competitors, which had me skeptical at first, but James who I am working with was very transparent and we have had no surprise costs in the 5 months we have been using it! Our campaigns for events all over the US have run smoothly with no issues, and they check in on a regular basis to make sure everything is still going good.
Unfortunately we can't use this service for international events, since their numbers are only valid in the US, but that's the only downside we have run into.
Lead generation and product/event signups are our main focus. Using an SMS campaign for offers is much better than handing out cards that people throw away. They can quickly text in and then they have all the information in front of them on their phones. Attendees get a lot of collateral at events so finding a better solution was crucial, and Textedly has been that solution for us.