What do you like best?
The Receptionist facilitates fast sign-in, is easy to use, and looks sleek. I've received numerous compliments from clients and others who visit our office! The software allows you to search for an employee contact and even attach a picture to each - a feature I think a lot of people appreciate. It also allows integration with a badge printer for fast and easy visitor badge printing, a necessity at our office's secure facility.
What do you dislike?
Navigation can get a little confusing at times - particularly from screen to screen if you have to go backwards in the sign-in process - but other than that, no complaints.
Recommendations to others considering the product
Highly recommend this software!
What business problems are you solving with the product? What benefits have you realized?
It's so easy to keep track of everyone in the building and who they're with, something my boss was very intent on, seeing as we work in cybersecurity. It makes my job as the front desk coordinator easy - I can even check people out after they've left if they forget. I appreciate having a control dashboard to work from and edit in real time if necessary, and the customer service is super responsive.