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TheraNest

4.1
(11)

TheraNest software allows you to manage and grow your practice with comprehensive therapy notes, storage for your files and documents, a client portal for intake forms and appointments, secure access, and billing.

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TheraNest Reviews

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Showing 11 TheraNest reviews
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TheraNest review by Julie R. A.
Julie R. A.
Validated Reviewer
Verified Current User
Review Source

"Therapy EHR"

What do you like best?

Clean, concise, and thorough electronic health record (EHR) program that helps me run my business efficiently

What do you dislike?

I took a credit card payment through TheraNest and don't know I'm getting that payment! I gotta figure that out.

Recommendations to others considering the product

Start with the lowest subscription and see how you like before you select a more expensive monthly package.

What business problems are you solving with the product? What benefits have you realized?

I have my progress notes for each session, I'm managing my clients' ledgers, and I'm able to track my payments. It's keeping me organized. Now if it would pay my taxes, we'd be golden! šŸ˜‰

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TheraNest review by Holly M.
Holly M.
Validated Reviewer
Verified Current User
Review Source

"Solid Service with Room for Improvement "

What do you like best?

It's easy to schedule clients with all of our therapists, regardless of what level of pricing they're at, and we can take care of our billing through the same scheduling system.

What do you dislike?

The reporting leaves a lot to be desired. I track our referrals manually because I know the reports they issue are incorrect. Because I monitor each of our weekly intakes, I know who our highest referral sources are but, if I run a report, I get an entirely different answer. It's very frustrating. I would like to have less work for myself and use the system as it's designed but the reporting has to be accurate! I also wish I could edit non-client based appointment from the app. I personally handle the marketing and use Theranest to keep track of my appointments but can't update them once they're in the mobile app.

Recommendations to others considering the product

Take some time to really explore the system and have one person in charge of learning it. That person can them train your staff on how to best utilize the features. When questions or problems arise, you'll have an expert on the team who can help guide them through troubleshooting. If all else fails, call customer service and see if they can help. I personally haven't interacted with their staff but I know our staff have chatted with them online when they've needed help.

What business problems are you solving with the product? What benefits have you realized?

Scheduling and billing are seamless, keeping track of session notes, and client information are all held in the same online database. It saves our clinicians a lot of time. Having an online app also helps me schedule on the go.

What Mental Health solution do you use?

Thanks for letting us know!
TheraNest review by Lauren  W.
Lauren W.
Validated Reviewer
Review Source

"Reliable and Consumer Friendly"

What do you like best?

I found the program simple to use once I learned how to effectively maneuver through the application.

What do you dislike?

It was not intuitive. Once I learned how to use it, the program was helpful.

Recommendations to others considering the product

I would say that it takes a little time to get accustomed to the program. However, once learned, it is pretty user friendly.

What business problems are you solving with the product? What benefits have you realized?

I found the program helpful and simple to use once I learned how to more effectively use the program. It was actually easier to formulate session notes and treatment plans than the EHR that the other agency that I worked for at the time was using.

TheraNest review by Melissa H.
Melissa H.
Validated Reviewer
Verified Current User
Review Source

"Great central place for a therapist"

What do you like best?

I love that it helps me feel organized and in control. I love that everything is in one place for my practice versus jumping around.

What do you dislike?

I dislike the pricing after your trial.

What business problems are you solving with the product? What benefits have you realized?

Iā€™m solving having to jump around to all these different portals for scheduling, invoicing, notes, etc. this keeps everything in one great, convenient location

TheraNest review by User in Health, Wellness and Fitness
User in Health, Wellness and Fitness
Validated Reviewer
Verified Current User
Review Source

"One of the best mental health software programs"

What do you like best?

I'm a licensed clinical social worker and one of the best features of Theranest is its speed, web-based interface, and portability, versus the clunkier medical software I used when I worked in public agency settings. Intakes, progress notes, and treatment plans are fairly succinct and easy to add, while still being comprehensive and thorough enough to include fields for information needed. It also includes support for multiple practitioners under one practice, which is helpful as an overlay for what the day looks like for each person scheduled.

What do you dislike?

One issue I have seen at times has been bugs or glitches when recurring appointments are entered. Sometimes appointments from files that have been closed keep appearing despite having had the client archived. The mobile app is also useful for a quick glance at your day, but impractical for documentation work.

Recommendations to others considering the product

Theranest is usually recommended for smaller practices. You may want to consult with them about scalability as your practice grows, especially if you're adding a large amount of clients and multiple practitioners.

What business problems are you solving with the product? What benefits have you realized?

I work at a small practice with no traditional desk space, so it has been helpful to use my laptop to do my paperwork at my convenience.

TheraNest review by User
User
Validated Reviewer
Verified Current User
Review Source

"Works well for what I need"

What do you like best?

I like that it keep my schedule, my clients' profiles, and my notes all in one place. I also like being able to communicate with coworkers through it.

What do you dislike?

Sometimes the interface doesn't feel super user friendly and I want to be able to click through to something without having to use the back arrow.

What business problems are you solving with the product? What benefits have you realized?

It keeps everything all in one place and works well for communicating with everyone. It's also nice that supervisors can have access to everything they need.

TheraNest review by Administrator in Mental Health Care
Administrator in Mental Health Care
Validated Reviewer
Review Source

"Very helpful but many glitches"

What do you like best?

I like that Theranest is easy to use and anyone can be trained on how to use it. They have instant video trainings which are helpful and also people that can assist you via the chat. The only thing is that they usually take a day or two to respond.

What do you dislike?

The software usually glitches a lot and makes it frustrating when you are running a multi-professional atmosphere.

Recommendations to others considering the product

Always put in suggestions of what to add as it benefits and they do add some of the things if requested enough times.

What business problems are you solving with the product? What benefits have you realized?

We are solving a lot of problems. We ran across several issues in the past in regards to auditing and how things needed to be done and now Theranest helps with those issues.

TheraNest review by Lisa C.
Lisa C.
Validated Reviewer
Verified Current User
Review Source

"Incredible software"

What do you like best?

It is incredibly user friendly and easy to use.

What do you dislike?

I wish there were more options in reports

Recommendations to others considering the product

More options on report building menu

What business problems are you solving with the product? What benefits have you realized?

Documenting notes for client sessions and submitting to insurance for billing

TheraNest review by User in Mental Health Care
User in Mental Health Care
Validated Reviewer
Verified Current User
Review Source

"Hard to navigate "

What do you like best?

Looks organized and seems to keep updating to meet changes with Billing.

What do you dislike?

Often you have to do three or four steps in order for ledgers, calander, and Notes to line up correctly. Itā€™s very frustrating.

What business problems are you solving with the product? What benefits have you realized?

The ability to have things at my fingertips, billing, notes, client information.

TheraNest review by Administrator in Mental Health Care
Administrator in Mental Health Care
Validated Reviewer
Review Source

"Great Practice Management Software for Growing Businesses"

What do you like best?

Integrated billing, text confirmations, optional portal for clients to complete paperwork or make/cancel/reschedule appointments.

What do you dislike?

Scheduling can be clunky- no way for employees to override system when scheduling (they have to change their available hours when scheduling outside of them, which makes those hours available to everyone).

Recommendations to others considering the product

Absolutely! I pay annually and get two months free!

What business problems are you solving with the product? What benefits have you realized?

No need for multiple programs to handle billing, or an outside biller: a few clicks and claims are sent through OA with no additional fees.

TheraNest review by Internal Consultant in Medical Practice
Internal Consultant in Medical Practice
Validated Reviewer
Review Source

"Our practitioners enjoyed the trial"

What do you like best?

It was easy to use and very intuitive. Our practitioners enjoyed using it during their trial period.

What do you dislike?

The lack of ability to customize did not work for our agency. Some of the financial capabilities were also lacking.

Recommendations to others considering the product

See if your company will need to have any customization. If so, TheraNest won't really work for you.

What business problems are you solving with the product? What benefits have you realized?

We were testing TheraNest to see if we could use it as a counseling electronic health record system.

Kate from G2 Crowd

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* We monitor all TheraNest reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.