What do you like best?
The thing that we love most about the Thought Industries platform is that it is specifically designed for businesses like ours that are focused on creating and selling learning products. We looked at a lot of different LMS suites but so many of them are focused on internal trainings.
What do you dislike?
If there was one thing that we have provided constructive feedback on is the lack of an asset management system built into the platform. The product and feature updates they have come out with recently have been focused on bettering the learning experience for users, which is great, but there are some minor quirks in the our user experience for course authoring. The benefits to our end users and the overall product experience definitely outweighs any of these quirks.
Recommendations to others considering the product
If you are in the market for a platform, not just a piece of software, for creating and selling courses, this is the one you want. There are plenty of website plugins and add-ons that will meet the LMS requirements but the additional features that build out the platform are key in creating a successful learning business. Also, the support, customer service, and entire team are great and a pleasure to work with. Working with TI is definitely an experience and relationship vs just a vendor - client connection.
What business problems are you solving with the product? What benefits have you realized?
We were looking for an LMS that allowed us to produce and market products to customers both in a B2C and B2B manor. This was our primary requirement and Thought Industries is on the leading edge of this kind of platform.