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ThousandEyes

ThousandEyes

4.8
(5 reviews)

Performance Management for the Cloud Era

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Showing 5 ThousandEyes reviews
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ThousandEyes review by Paul (Pawel) S.
Paul (Pawel) S.
Validated Reviewer
Verified Current User
Review Source

"Quality of Experience monitoring no.1 "

What do you like best?

TL;DR: Ease of use, nice webUI, very good performance, reporting and integration features

Very easy to set up, webUI is clear to understand without even reaching to help or support. Help docs are also clear and easy to read. Very good blogs introducing the use cases (and giving new ideas how to use this piece in your environment).

Reporting section is very good and highly customizeable. I also like possibility to just use the data via API and create my own stats and reports.

Best ever path visualization (hop-by hop multipoint tracaroute-like visualization of paths taken), great BGP peering overview, very good DNS visibility and health analysis, and many more...

Very good integration features help building very good alerting solutions.

What do you dislike?

The two things I don't quite like, however understand why that is so, is the auto-scaling of all the plots that does not concern bottom to be zero and BGP routing analysis interval that is fixed to 15 minutes

Recommendations to others considering the product

Highly recommended. Please visit their website and learn more. It really benefits global business with high customer requirements.

What business problems are you solving with the product? What benefits have you realized?

Awesome Internet delivered products visibility from diferent regions of the Internet, helping to fill out black hole of Internet in regards to any incidents or performance issues + internal infrastructure monitoring with Enterprise Agents + cloud monitoring

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ThousandEyes review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"One of the most external monitoring tools out there"

What do you like best?

Ability to monitor from almost any place on the globe.

Ability to setup your own internal monitor which you can use to monitor internal services like DNS, packet loss & even throughput.

And kudos to their great support who are very responsive. The ability to chat with them is great as well.

What do you dislike?

Cost is sometimes on the expensive side especially when you want to start monitoring from multiple places, the units go up very quickly.

The documentation can be improved. However, its not a show stopper since their excellent support address most of your problems right away.

Recommendations to others considering the product

Make sure you purchase some Enterprise Agents (Internal Agents) so you can monitor your organization internally. The internal agents provide many options including DNS, TCP and packet loss monitoring.

What business problems are you solving with the product? What benefits have you realized?

We have been monitoring our BGP infrastructure very extensively. BGP monitoring provides the best visibility for us and help us to identify & troubleshoot complex problems which are outside of our administrative domain and we had 0 visibility in there.

The other valuable thing is their Enterprise agents which have saves our life many times by identifying dns or link issues.

What Network Monitoring solution do you use?

Thanks for letting us know!
ThousandEyes review by Joe B.
Joe B.
Validated Reviewer
Verified Current User
Review Source

"Excellent Tool for Monitoring Global Events"

What do you like best?

The ease in setting up an enterprise agent anywhere in my environment, and granularity in the data you receive from a test.

What do you dislike?

I would like to see more info windows available for all the different options you can pick from when creating things like tests, creating reports, and setting up dashboards.

What business problems are you solving with the product? What benefits have you realized?

We are in a hybrid cloud solution right now, and this product gives us network visibility into both the cloud and datacenter when network issues come up and we need it.

ThousandEyes review by Ricardo Wagner S.
Ricardo Wagner S.
Validated Reviewer
Review Source

"Expanded my view of the network - end to end"

What do you like best?

Ease of troubleshooting. • Direct and deduced metrics and network path visualizations based on information obtained point of view of end-user. Alerting based on single or multiple conditions from single or multiple agents from my company or multiple other companies (for flows to a common internet SaaS).

What do you dislike?

Limited number of endpoint agents. Does not provide: path visualization using internal names for links and routers; Visibility to devices in the path which do not have an IP (layer 3) instance along the path, typically switches; Specific device failure identification, i.e., the router’s CPU is over-utilized, the NIC’s link rate is misconfigured.

What business problems are you solving with the product? What benefits have you realized?

Various connectivity issues and troubleshooting application alerts. Speed in identifying problems and proactive alerts.

ThousandEyes review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"TE Review"

What do you like best?

The number of agents available to test from different locations

What do you dislike?

documentation that clearly explains features

Recommendations to others considering the product

yes

What business problems are you solving with the product? What benefits have you realized?

Application availability. Able to identify the problems well ahead.

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