Thumbtack

3.8
(41)

Thumbtack is an online service that helps people find handymen, housekeepers, tutors, photographers, wedding planners, and others for temporary employment.

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Thumbtack Features

Planning

Needs Assessment

Consultant understood business requirements and prioritized project tasks according to needs

77%
(Based on 25 reviews)

Resource Allocation

Provided appropriate resources required to complete work on time

76%
(Based on 23 reviews)

Stayed within Budget

Services were provided at price point as promised without the purchasing of additional services

82%
(Based on 30 reviews)

Statement of Work

Provide adequate documentation on project plan and scope

76%
(Based on 26 reviews)

Best Practices

Provided good advice on implementation decisions based on best practices

77%
(Based on 29 reviews)

Delivery

Technical Expertise

Resource provided had skillset required to complete the work

78%
(Based on 25 reviews)

Met Deadlines

Services were provided in timeframe promised

83%
(Based on 27 reviews)

Meeting Management

Planned and led effective meetings as required

79%
(Based on 18 reviews)

Project Updates

Provided approprate project updates to appropriate stakeholders thoughout project

79%
(Based on 22 reviews)

Scope Management

Managed project within scope while still meeting business goals

79%
(Based on 18 reviews)

Roll-out

Executed rollout to user base well

75%
(Based on 18 reviews)

Team Quality

Change Management Skills

Team helped facilitate positive change within organization

82%
(Based on 17 reviews)

Executive Presence

Consulting executives were present and available to resolve issues

80%
(Based on 20 reviews)

Vertical Expertise

Understood and had expertise in industry vertical the software was being implemented for

83%
(Based on 18 reviews)

Technology Partnerships

Strength of relationship and knowledge sharing with software vendor

80%
(Based on 19 reviews)