What do you like best?
In researching and using on-line ticketing systems, ThunderTix stands out above the crowd because of its ease of use, flexibility in venue adaptability, data reporting, and remarkable tech support. ThunderTix is one of the few on-line ticketing resources who listens to the advice of its users, and responds with new tools and solutions to common hurdles that come with major event planning.
Their stellar tech services staff is always around to supply personalized solutions that make the face of our venue a simple and painless process. ThunderTix has allowed us to increase our on-line sales from 12% to 70% in three years with the ability to adjust to our guest's needs.
What do you dislike?
At first, ThunderTix was a one-size-fits-all solution that was like every other General Admission On-Line ticketing solution...but because of their personalized tech support system, ThunderTix has grown into a standout solution that is consumer turn-key, and a business adaptable tool.
Recommendations to others considering the product
Research what your guests need to make their interface as simple as possible, and be honest with the ThunderTix Team of what solutions are possible, and they will come up with ideas for activation that are time tested and rigorous.
What business problems are you solving with the product? What benefits have you realized?
In a venue that is 9-1/2 times the size of a football field, the seating opportunities are 9-1/2 times the size of a normal sporting event with reserved seating and guest services centered businesses. ThunderTix has listened to our challenges, and helped us come to solutions that allows our attraction the opportunity to grow to fill its size while giving turn key access with a vibrant system for data collection.