What do you like best?
Easy to use and set up projects, I like that you can import projects from Basecamp. You are also able to import template projects, which means for a little set up time you can save time setting up future projects. You can allocate itemized number of hours for projects, and run various reports to track.
What do you dislike?
Good for tracking hours... not much else. Would be nice to have this integrated with a project manager, calendar and other features... However, the system does allow for importing data from Basecamp or from a templates project.
Recommendations to others considering the product
Set up a templates for easy to import reusealble projects
What business problems are you solving with the product? What benefits have you realized?
Able to track the number of hours spent on projects. Higher productivity when employees are responsible for logging hours.
Being able to export reports as a spreadsheet make it easy to run Pivot reports for weekly, monthly, or period end numbers.