What do you like best?
Tigerpaw Software has served us for many years with minimal issues. The system has handled numerous custom integrations and customization's to better fit our needs. Tigerpaw goes above and beyond in support of their customers and really leaves you feeling like you have a partner, not just a solution. The software is easy to use and navigate for end users.
What do you dislike?
Any negatives I have with Tigerpaw Software is in direct relation to the version my company is on, which is aged quite a bit at this point. This really speaks to the software as a whole as even being outdated and missing out on some new and exciting features Tigerpw has added, we have still been able to keep the software running smoothly, while ever increasing the load on the environment
Recommendations to others considering the product
Tigerpaw actively listens to the community and tries to implement changes that will have the most benefit across their user base. Open discussion is encouraged with Tigerpaw, who holds meeting to gather user feedback. While the software is easy to use and does a great job, the key with Tigerpaw is the people behind the scenes. From support to development to ownership and everything in between, this is a company I am happy to have the pleasure of doing business with
What business problems are you solving with the product? What benefits have you realized?
I have worked in the IT field for the past 20 years and have never come across a company as passionate and willing to support their customer base as Tigerpaw has. This is one of the vendors I enjoy calling as any issue is usually minor, addressable quickly and handled with care each time. I am never left wondering if a call to support is going to wreak havoc on my day, as it is always a pleasant experience