What do you like best?
Allows for Instant communication, that is safe and protected with a bunch of users. They have a smaller, free version that they offer if you are using it for smaller areas of businesses or organizations. This is an all around great product.
What do you dislike?
Not a solution that I would recommend for a smaller group.
Recommendations to others considering the product
This product does well with what its supposed to do. We use it for training students on what programs or solutions they may see in the workplace. I will say that the full product will not do for the smaller departments or organizations however. They have a free solution that will do just that for the smaller companies and businesses, all around great product.
What business problems are you solving with the product? What benefits have you realized?
We use this program to help students understand certain programs they may come into contact with when they reach their job locations. Since most of our work is as training and helping the users get used to the solution, we really just touch on the basics and what the solution can do.