Monitors interactions with customers and/or co-workers.
(Based on 44 reviews)
Monitors web usage on desktop or portable computers.
Mobile App Usage
Monitors mobile app usage.
(Based on 27 reviews)
Allows administrators to take screenshots of various devices at any time.
Blocks websites deemed irrelevant or unproductive to company goals.
Ease of Completing Timesheets
Timesheet entry takes little time and is intuitive for new users
(Based on 65 reviews)
Tracking Time to Project/Task
Users can easily track time based on task or activity and assign to projects
(Based on 68 reviews)
Billable Time Rate Management
Allows users and administrators to adjust rates based on user, role, task, project assignments, etc.
Logs phone calls, ensuring subject matter is relevant to company goals.
Logs email activity, ensuring subject matter is relevant to company goals.
(Based on 34 reviews)
Logs social media activity, ensuring subject matter is relevant to company goals.
Logs live chat conversations, ensuring subject matter is relevant to company goals.
Invoice Creation and Delivery
Ability to create and send printable or electronic invoices. Includes standard invoice style library that can be customized/branded.
Accepts electronic payments from clients
(Based on 19 reviews)
Project Accounting / Revenue Recognition
Provides adequate reporting and/or can integrate to AP systems to recognize revenue appropriately
(Based on 14 reviews)
Enables post-call surveys to gauge areas of employee improvement.
(Based on 21 reviews)
Develops reports based on information logged to aid administrators understand company productivity.
Archives reports and logs for later reference.
Allows users to track and enter time spent on project tasks from mobile device.
(Based on 58 reviews)
Provides standard connectors for popular Finance, Payroll, HRMS and CRM systems
Routes Timesheets, Invoices, Expense reports through approval process. Easy to maintain and administer
Sends automatic reminders to employees that have not completed expenses reports and/or timesheets
(Based on 22 reviews)
Policy Compliance Management
Enables administrators to create rules that enforce compliances of corporate time and expense policies
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
(Based on 32 reviews)
Access pre-built and custom reports and dashboards.
(Based on 31 reviews)
APIs / Integration
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
Enables users to view and transact business with the same content in multiple languages and currencies.
Performance and Reliability
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Mobile User Support
Allows software to be easily used on multiple mobile devices include phone and tablet devices.
(Based on 16 reviews)
Provides users ability to create and access expense reports/timesheets while not connected to internet.