What do you like best?
The pricing structure. If you're a small freelancer with less than 5 products, you can use Timely absolutely free. If you have more on your plate, it's less than $20 a month, which is still extremely reasonable. Also, it's extremely easy to use. You can sign up and jump right in without much issue.
What do you dislike?
For immediate help, you have to rely on the community for help or find youtube videos online to solve your problems. Also, timely does not have direct customer payments, which is a dealbreaker for many users. Also doesn't allow for discount codes, which is also a problem for some.
Recommendations to others considering the product
It really is painless to use. You can register and get things set up right away. The calendar is incredible and probably the best feature. The reports it generates are also extremely useful and detailed. Timely is also incredibly customization. If you're a freelancer, Timely is what you've been missing
What business problems are you solving with the product? What benefits have you realized?
Keeping things organized which in turn allows me to be more productive, making sure I hit all deadlines and in the most efficient ways. Also is great for my customers as they can access everything they need in one place.