What do you like best?
TinyMCE is very easy to use, the icons used on the user interface explain to even our most computer ill-literate users what they do.
The ability to edit HTML alongside the text editor is extremely useful, allowing users to create content to their exact specifications.
What do you dislike?
It can be frustrating when trying to accomplish more complicated formatting tasks using the text editor alone, and not touching the HTML editor. The alignment (left, centre and right) options are rather confusing and don't always work as intended, requiring HTML edits to be made.
Recommendations to others considering the product
TinyMCE has its ups and downs, but as a text editor I would say it sits somewhere in the middle.
Its easy to use if your doing something simple, but quite a pain if your trying to pull off some fancy formatting.
So for simple text editing purposes, this is great. For more complex writing I would recommend something a bit more in-depth.
What business problems are you solving with the product? What benefits have you realized?
All users of our CMS (content management system) have the ability to easily format and style their content, without the need to learn and use HTML. Meaning our training times are greatly reduced, the quality of our content published on the web is of a higher standard, and we have a better user experience for our content contributors using the system.