What do you like best?
The best feature is that our payees can login to see their payment information and we no longer have to mail out hundreds of statements.It is a fast and easy process for our payees to register then receive their money by either ACH or check. Also they can update their own contact, bank or payment preference and tax information on their own at any time.
What do you dislike?
At first, obtaining the details for the payments is not a user friendly process. However, after going through it once, our payees can easily navigate the system on their own.
Recommendations to others considering the product
Videos to send Payees on how to register or find information would be of great assistance.
What business problems are you solving with the product? What benefits have you realized?
we are saving money on postage and paper since we are no longer mailing out hundreds of statements and checks or deposit notices. Tipalti has been a real time saver!