Reporting feature is complicated. I usually need to pull a couple of different report to get everything I need. For example when our CFO reviews the submitted payments, there isn't a way for him to quickly review what the invoices are related to (doesn't show invoice description), he would have to click on each invoice individually.
Once processed, the invoice can not be changed, even by the final approver. This causes difficulty because we'll have to manually change the invoice description on Netsuite and make a request for the Tipalti team to change this for us.
The Pending scan process takes longer that it should.