TokenEx

TokenEx

4.6
(17)
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TokenEx is an enterprise-class tokenization platform that offers virtually unlimited flexibility in how customers can access, store, and secure data. TokenEx extends flexibility by working with multiple data acceptance channels and by maintaining a processor-agnostic approach. Moreover, TokenEx is able to tokenize and secure almost any data type your company works with, including PCI, PII, PHI, and even unstructured data formats.

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Showing 17 TokenEx reviews
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TokenEx review by Adam F.
Adam F.
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"Best solution for tokenization"

What do you like best?

Our company likes TokenEx because they provide a secure payment iframe and transparent gateway, which allows us to reduce our PCI scope because our system never touches the card data. The tokens are not tied to a proprietary gateway so the tokens can be easily used across gateways and when switching gateways. The per-token cost is lower than other token providers. We also like that we can create sub accounts for our customers that we can manage globally.

What do you dislike?

We haven't found anything significant we dislike.

Recommendations to others considering the product

Tokenex is a robust, secure, scalable, portable, and competitively priced solution for tokenizing credit cards to reduce PCI scope.

What business problems are you solving with the product? What benefits have you realized?

We are using TokenEX to reduce PCI scope and provide cross-gateway tokenization at a reasonable cost.

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TokenEx review by Pete C.
Pete C.
Validated Reviewer
Verified Current User
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content

"Great company! Great people to work with!"

What do you like best?

We had and have a great experience with TokenEx! The first initial contact and communication was clear and very conductive. We are pleased with the service and the cost. Most of all we have a peace of mind knowing that our customer's data is secure and accessible. We love the API that we use to automate some of our online tools to speed our productivity.

What do you dislike?

There is nothing to dislike in an excellent business.

Recommendations to others considering the product

TokenEx services are the must-have for small to enterprise level businesses.

What business problems are you solving with the product? What benefits have you realized?

Customer data security. We don't need to worry about meeting the compliance requirements as if we would store the data. Also we don't worry about data backup.

What Data Security solution do you use?

Thanks for letting us know!
TokenEx review by Brandon J.
Brandon J.
Validated Reviewer
Verified Current User
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content

"Always a prompt response. Process works all the time. Issues which rarely happen are fixed fast."

What do you like best?

Time it takes to get tickets closed. I get a response right away, and the resolution is always faster than I would expect.

What do you dislike?

No negative feedback to provide, I have been impressed at the product.

Recommendations to others considering the product

Best IT related customer support I have experienced. Their processes work as advertised as well. When requesting changes to our configuration, they respond quickly. Submitting tickets is easy, and they respond quickly.

What business problems are you solving with the product? What benefits have you realized?

We use token vault for credit card numbers. This has reduced our PCI exposure and environments drastically. Our internal PCI footprint is so much smaller.

TokenEx review by Consultant
Consultant
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Verified Current User
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content

"Data exchange"

What do you like best?

Easy API integration and no secure data stored in our environment.

What do you dislike?

Reporting capabilities on the website. It is not possible to generate specific reports for our end customers like a monthly report as well as we don't see the usage history past 30 days. Our customers are interested in having more details than just a 30 day report.

What business problems are you solving with the product? What benefits have you realized?

The business requirement was to exchange secure information like credit card numbers or social secure numbers through a PCI compliant interface without storing data (best case) in our environment. This is why we realized this solution for our chat exchanging the data from the website (customer) to the agent. This was used because the customer is using multiple payment vendors and needs to do the payment by the agent,.

TokenEx review by Paul K.
Paul K.
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Verified Current User
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content

"Although technical, the approach is understandable."

What do you like best?

The excellent customer support. They are very responsive and quickly understand your questions. Easy to work with.

What do you dislike?

The fact that you have to eventually reset your password. But I guess since they are a Web security company, that makes sense. It's just a hassle.

Recommendations to others considering the product

Take the time to ask questions to learn the software well. It may seem confusing at first, but once you get it, the whole process is quite simple.

What business problems are you solving with the product? What benefits have you realized?

A means to be able to store credit card numbers for later retrieval and use.

TokenEx review by Russ P.
Russ P.
Validated Reviewer
Verified Current User
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content

"Great service, and fast/thorough support"

What do you like best?

The interface works well, all the information that you might need is available right away. Working with the support team to create some customized reporting and passthrough files was easy and very well managed.

What do you dislike?

Nothing. Very happy with the service. I can't think of anything that stands out.

Recommendations to others considering the product

Great and reliable product. Extensive support and examples are available for product implementation.

What business problems are you solving with the product? What benefits have you realized?

Ease of PCI compliance. We have been able to modify our systems to work with TokenEx so that our PCI scope was greatly reduced.

TokenEx review by Ravi G.
Ravi G.
Validated Reviewer
Verified Current User
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content

"Sr Software Engineer"

What do you like best?

They are super professional and their customer service is always on point. Their tech team is always available and always able to resolve issues super fast.

What do you dislike?

I have nothing specific to mention over here. My experience with them has been great.

What business problems are you solving with the product? What benefits have you realized?

Our PCI requirements were resolved super fast with them. And I think using them our builds and our needs has been resolved very easily.

TokenEx review by Joshua B.
Joshua B.
Validated Reviewer
Review Source
content

"Secure. Scalable. Trustworthy. I wouldn't trust my PCI data with anyone else!"

What do you like best?

I've done multiple integrations with TokenEx for PCI and PII and have had nothing but a great experience with their technical and non-technical support. They are always spot-on and have a great non-production region for you to test in. Great service!

What do you dislike?

There isn't much to dislike... I'd say that it's a pain to login via two-factor-auth into the DEV region, but that's about it :-)

What business problems are you solving with the product? What benefits have you realized?

We're using TokenEx for encryption of card data along with their credit card gateway services. We integrated with several payment vendors very easily and their API was spot on!

TokenEx review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Great tool to keep SAQ A compliant"

What do you like best?

The transparent gateway is my favorite feature as it allows us to use processors that did not have a SAQ A compliant integration method at the time.

What do you dislike?

Nothing now. My only gripe was from the old version where you were limited to how much CSS you could use.

Recommendations to others considering the product

No brainer. The only way to go when having to deal with multiple payment processors.

What business problems are you solving with the product? What benefits have you realized?

We are using TokenEx to tokenize card data and it allows us to stay SAQ A compliant when some processors we have worked with offer no such solution.

TokenEx review by Iulian J.
Iulian J.
Validated Reviewer
Verified Current User
Review Source
content

"A very stable and reliable system"

What do you like best?

The ease of integration and use, also the great customer support.

What do you dislike?

There is nothing that we dislike, everything went smoothly so far.

What business problems are you solving with the product? What benefits have you realized?

We use TokenEx for about 5 years already to tokenize and store credit card information. TokenEx proved to be a great solution for us in terms of PCI.

TokenEx review by Michael P.
Michael P.
Validated Reviewer
Review Source
content

"Excellent Partnership"

What do you like best?

TokenEx provides a very high level of customer support- both from a technical and feature specific standpoint. They are excellent at helping us solve problems and brainstorm ideas for new processes

What do you dislike?

So far, we have not encountered anything to dislike about TokenEx.

Recommendations to others considering the product

LEverage their market expertise and their API's to save you time and money.

What business problems are you solving with the product? What benefits have you realized?

TokenEx supports the tokenization of our transactions (from our cloud platform) as well as the migration of credit card data from one system to another.

TokenEx review by Executive Sponsor in Fund-Raising
Executive Sponsor in Fund-Raising
Validated Reviewer
Review Source
content

"Great Platform!"

What do you like best?

Focused on doing what they do... really well. The TokenEx team is really friendly and always great to work with. They touch base from time to time to make sure things are going well. The transparent gateway is awesome -- allows us to build direct integrations with various parties while still using TokenEx for tokenization.

What do you dislike?

I'd like to see TokenEx partner with the Card Brands to offer account updater directly via TokenEx. :)

Recommendations to others considering the product

Talk to the team. I'd recommend using TokenEx to anyone needing tokenization. Definitely reduces the load from our team!

What business problems are you solving with the product? What benefits have you realized?

TokenEx helps us decrease our PCI scope and helps us

TokenEx review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Great Token Service"

What do you like best?

I receive quick answers to support tickets I create and receive clear answers to my questions. Great Job!

What do you dislike?

I am only able to submit tickets via the ticket portal, not the phone.

What business problems are you solving with the product? What benefits have you realized?

We have been able to expedite our token process to get our customers payment processing up in no time.

TokenEx review by User
User
Validated Reviewer
Review Source
content

"TokenEx Works"

What do you like best?

We've been using TokenEx for a couple of years and I have never had to think about the reliability of this service. During the transition to TLS1.2, they were very helpful in the transition. The website is well documents.

What do you dislike?

A more robust sample code library would be helpful, but there is all the needed information in the support pages to get the job done.

Recommendations to others considering the product

Support calls are quickly answered and knowledgeably answered.

What business problems are you solving with the product? What benefits have you realized?

We are tokenizing Credit card and Social Security numbers for batch retrieval.

TokenEx review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Tokenex offer good and stable service for tokenize/detokenize an a affordable price"

What do you like best?

The best is the service, we never had any problem consuming api for tokenize/detokenize. Also price is good.

What do you dislike?

Very limit options in reports, and filters. Would be great to have more fields to do searchs.

What business problems are you solving with the product? What benefits have you realized?

We use tokenex to store/tokenize/detokenize sensitive customers data.

TokenEx review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Verified Current User
Review Source
content

"Easy to integrate and very stable platform."

What do you like best?

The ease of use and the hands-on customer support.

What do you dislike?

The static key that is used for tokenization request authentication? Would be great if it was dynamic.

What business problems are you solving with the product? What benefits have you realized?

Tokenization of customer card data to make future check out faster and safer.

TokenEx review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source
content

"TokenEX Review"

What do you like best?

Well documented API's and excellent customer support

What do you dislike?

Did not face any technical issues yet and nothing to complain

What business problems are you solving with the product? What benefits have you realized?

CC Tokenization

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TokenEx
4.6
(17)

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