The promises what the system can do. It certainly has a lot of features and once you're set to go (I never got to that point in few months), you may be okay, even enjoy the system.
The learning curve of this system is too steep and requires huge time commitment to get it going.
If you're not tech savvy, hire someone to set you up. if neither, GET OUT OF IT prior to end of the trial period. I spent hours on webinars, watched hours of videos, wasted hours on my own and even though I learned a lot of the features I wasn't able to utilize the system to do what I wanted to do. A lot of good features are hidden under different tabs, definitely not user friendly. Even if you find these features, if you're new to CRM you wouldn't know how to maximize the features on your own and you'll need help. I didn't even know how to get to the newsletter feature. I started using IXACT CRM which I was told by the system that the newsletter was already downloaded for me, ready to use as is or change it as I like. This is what I was expectng from TOP PRODUCER.
- Not user friendly
- Long learning curve
- Obtain help through someone who is familiar with this system to set you up.
- Designed for American Market not CANADA
Not only I didn't solve my business problems, I developed a problem by signing up with TOP PRODUCER. After few months of struggle to get the system going and failing to utilize it, I wanted to get out of this system. I was told that because the trial period has passed, I was now stuck with a one year contract. I was under the impression that the deal was month to month but it was my mistake and I ended up paying over $300.00 to get out of it without even sending a single email.