The design of their platform. They have some good ideas, that were implemented very poorly.
Their platform doesn't work. It has some built-in features that are ridiculous and not disclosed at the sales call. For example, their platform will not publish your pages live on the internet.
Richt now people are still ignorant on what it takes to succeed in the online landscape. That wont last, and once people wise up, you guys are out of the job if you don't adapt.
I'm not. I had to cancel services