All your data is there to sort by and get reports to see exactly what your business is doing. It priced to fit smaller companies better than say SalesForce.
What do you dislike?
The complexity for users. Unless you have someone setting up their screens to show what they need to see its hard for users to navigate the large amount of data is provides.
Recommendations to others considering the product
Lower Price that others, Integrates with many ERP Systems, Very Customizable, But spend time learning what all it can do and setting up Views for your users.
What business problems are you solving with the product? What benefits have you realized?
Customer Sales, Sales planning, history of customer interactions. Vendor tracking and score carding. Score carding for internal users especially Sales People. From an IT perspective a Support Module that lets me track support cases and create Activities for Scorecarding.
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