1. When emails go out they go to spam
2. Have asked for help several times, set tickets and your customer service does nothing to help us
3. My team no longer trusts ToutApp, so they refuse to use it
4. We never know when emails are going out – randomly sends in the afternoons.
5. We have no control over campaigns – we pray they go out
6. The analytics are useless. We need to know more than open and click rates.
7. There is no way to customize each email for each prospect
8. We cannot set up A/B testing to measure success
9. There is no way to automate voicemail messages
10. The completed tasks and calls are not logged properly in salesforce - most are missing or create a long overdue tasks list which my team ignores
11. When we enter duplicates, it does not auto match, so we resend to the same prospects
12. We cannot add calendar selections for booking appointments
13. Your online guides are so difficult to follow, we all gave up
14. There is no way to measure team performance, beyond who sent the most emails
15. We cannot add custom fields to the subject lines
16. We cannot add prospects to a cadence at once, all needs to be done in bulk
17. We cannot integrate discover.org insights for a personalized touch
18. It does not generate tasks based on engagement
19. It slows my team down
20. We need overall more visibility and control, this does none of that.