Total flexibility to customize, but having an out-of-the-box starting point that is completely functional. It's 5 minutes to "up and running" and customize on the go.
What do you dislike?
Navigating the customization settings and note categorizing (tagging) processes can be cumbersome.
What business problems are you solving with the product? What benefits have you realized?
CRM and ATS. It allows us to automate and schedule different activities, so we never miss a work anniversary, birthday, or other significant event. We're able to say "we'll call you in 8 weeks to follow up" and KNOW that Tracker will remind us to do just that.
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