TrackerRMS provides a feature rich yet cost effective CRM, Project, Resource and Ticket Mgmt solution.

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TrackerRMS review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"TrackerRMS is a cut above"

What do you like best?

Total flexibility to customize, but having an out-of-the-box starting point that is completely functional. It's 5 minutes to "up and running" and customize on the go.

What do you dislike?

Navigating the customization settings and note categorizing (tagging) processes can be cumbersome.

What business problems are you solving with the product? What benefits have you realized?

CRM and ATS. It allows us to automate and schedule different activities, so we never miss a work anniversary, birthday, or other significant event. We're able to say "we'll call you in 8 weeks to follow up" and KNOW that Tracker will remind us to do just that.

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TrackerRMS review by Administrator
Validated Reviewer
Verified Current User
Review Source

"Useful, but frustrating"

What do you like best?

The tracking systems and data involved are quite comprehensive.

What do you dislike?

Simple functions do not update as they should. For example, when sending an email to multiple candidates, the system does not link the email to the job associated.

What business problems are you solving with the product? What benefits have you realized?

Recruiting is much simpler when utilizing the system. Timesheet tracking for temporary employees is a HUGE benefit.

What Applicant Tracking System (ATS) solution do you use?

Thanks for letting us know!
TrackerRMS review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Review Source

"Very Organized and Efficient"

What do you like best?

we are able to keep information of each applicant separate, searchable, and transferrable to other programs

What do you dislike?

I would say to maybe make the display a little more aestetic and eaasy to see but that would be about all

What business problems are you solving with the product? What benefits have you realized?

we would lose applicant's applications, now they are under their own files, by year, grade, and application date

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