TradeGecko

(30)
4.3 out of 5 stars

TradeGecko is a world-class Inventory, Order and Supply Chain Management platform with a comprehensive suite of functionalities – packaged together in an intuitive, cloud-based interface, designed and structured ‘user-first’ from the ground-up. Expertly manage your inventory as you save time, eliminate errors and streamline your sales channels, synchronized across all your stakeholders in real-time.

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TradeGecko review by Juan C. P.
Juan C. P.
Validated Reviewer
Verified Current User
Review Source

"Very hopeful but a little skeptical."

What do you like best?

The possibilities and down to earth approach. It seems cheezy but human aspects in SAAS companies really make the difference. We are slowing jumping on board going through each feature and testing it against our current methods. So far we are finding value and are looking to see how to push Trade Gecko to its limits as a customer and business owner. Now they have language support for documents and being a company that operates mainly in spanish they get kudos for that.

What do you dislike?

the integration degree with apps, sometimes the time it takes to load the catalog when you want to link a new product form an integration like Shopify. At first it can be a bit overwhelming to come on board when you have been managing your company with other software and have a history to integrate. Then you find bumps on the road and have to make tradeoffs.

Recommendations to others considering the product

See how far the stretch is for your company. Is your activity tier worth the cost and do you need the benefits it provides? Are you thinking of linking digital distribution channels, b2b and b2c, multi-warehouses and need to keep it all tidy? Are you willing to put in the time to record your catalog properly and use and test the software to know how much it can do for you? Those are the questions I would ask anyone thinking of signing on with Trade Gecko.

What business problems are you solving with the product? What benefits have you realized?

Centralized inventory management through different warehouses with online and real-time support that crosses through platforms that we use.

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TradeGecko review by Sean L.
Sean L.
Validated Reviewer
Verified Current User
Review Source

"Excellent software for managing inventory and B2B sales"

What do you like best?

Seamless Shopify integration and great B2B portal for managing wholesale customers.

What do you dislike?

Can be cumbersome for a small business due to the many options and features. These features are what allow for significant scaling but can be overwhelming at times - similar to something like SalesForce. Focus on what you need to make it work for you and don't try to become an expert on other functions until you need them.

Recommendations to others considering the product

Definitely sign up for the free trial and take it for a test drive. Once recommendation would be to limit the features you try out in your trial and focus on making sure it handles your basic needs first. There are so many features that you can get a bit overwhelmed if you try to do it all at once. Also, the phone and email support is excellent so be sure to take advantage.

What business problems are you solving with the product? What benefits have you realized?

TradeGecko makes it easy to manage our inventory and accept wholesale orders. It also works seamlessly with Shopify for B2C sales and Shipstation for fulfillment. The software is incredibly useful for small business and best of all, it has the capability to scale with us as we grow so we aren't forced to learn a new platform down the road. Also, the customer service is excellent.

What Inventory Control solution do you use?

Thanks for letting us know!
TradeGecko review by Wayne S.
Wayne S.
Validated Reviewer
Verified Current User
Review Source

"For the money you can't beat the package"

What do you like best?

Provides Inventory, Billing and Inventory and a B2B ecommerce solution related PO's as a backend to several core SAAS based accounting systems. Integration between TradeGecko and multiple other products ranges from good to excellent.

What do you dislike?

The integrations are always missing logical pieces. Shipping isn't configurable into its own G/L account. Refunds are not automatically transferred between WooCommerce and TradeGecko as orders are. TradeGecko has the ability to mirror its ledgers with the controlling Accounting System, but doesn't, making auditing a bit of a challenge.

Recommendations to others considering the product

Understand its limitations, build procedures to compensate and push for product improvements which will make TradeGecko a real challenger to larger systems

What business problems are you solving with the product? What benefits have you realized?

Start-up with a consumer, and business e-commerce model, with a later need for EDI but without the funds to implement a big solution.

TradeGecko was an economical and functional alternative.

TradeGecko review by User in Apparel & Fashion
User in Apparel & Fashion
Validated Reviewer
Verified Current User
Review Source

"The missing link!"

What do you like best?

We love that tradegecko manages our inventory on a higher level. Everything from keeping track of the moving average cost of an item to syncing the inventory of our wholesale business with our direct to customer business. Also, we love that TradeGecko is our hub for our inventory, customer and supplier info.

What do you dislike?

We'd love to see multi-currency payment processing and deposits into various currency accounts.

Reporting could also be enhanced to show the "life cycle" of an inventory item.

Recommendations to others considering the product

Just do it! It will save you time and money and allow you to focus on other areas of your business.

What business problems are you solving with the product? What benefits have you realized?

Inventory management

CRM

We've been able to scale our business by confidently knowing exactly what products we have in stock at all times

TradeGecko review by Mark N.
Mark N.
Validated Reviewer
Review Source

"large inventory - no problem :)"

What do you like best?

I like the interface and feature set of Tradegecko. The ease of use and clear screens make this product easy to use.

The feature set is full and constantly growing as the developers are keen to hear and implement what customers need to make this product even more useful.

It is able to handle our large inventory of over 45,000 products and the integrations it offered us with Shopify/Shopify POS/ShipStation/QuickBooks Online gave us a full featured solution in a stable and efficient environment.

What do you dislike?

Tech support is only offered via email, but their response is quick and direct with telephone support if the issue warrants it.

What business problems are you solving with the product? What benefits have you realized?

We had to have a stable full featured inventory system that could handle multiple warehouse locations and bins that integrates with sales channels of brick and mortar stores and e-commerce.

The integrations with Shopify/Shopify POS and QuickBooks Online made this happen. Add in ShipStation and our order processing and delivery is a seamless and efficient process. Nothing slips through the cracks!

TradeGecko review by User in Mechanical or Industrial Engineering
User in Mechanical or Industrial Engineering
Validated Reviewer
Verified Current User
Review Source

"TradeGecko it's great!"

What do you like best?

It makes your time valuable, keeping everything organized and able to track at any time and online.

What do you dislike?

I manage two accounts in different countries, the users don't speak both languages, I do. It would be great to be able to use the same account in Spanish and English with the user having the option of selecting their language of preference. At the end being able to select the language you would like your Sales Order, Purchase Order, etc, in the language of your preference as we have Spanish and English speakers as customers and suppliers. Because TradeGecko doesn't have this feature, we have to edit the language in Adobe Acrobat.

Recommendations to others considering the product

It allows you to have more time and having everything organized and accurate.

What business problems are you solving with the product? What benefits have you realized?

It helps me to keep everything in one place. My customers, suppliers, inventory, barcodes, the status of any sales/purchase order and so on. Also, my colleagues and I are able to control the 2 companies we manage in different countries.

TradeGecko review by Administrator in Motion Pictures and Film
Administrator in Motion Pictures and Film
Validated Reviewer
Verified Current User
Review Source

"The good and the bad"

What do you like best?

It works fairly well overall. Quick search, filters, exporting info, all good.

What do you dislike?

We have multiple sales reps in our company and when we send invoices and invitations from Trade Gecko, they all come from the same email address. That is a MAJOR issue as I literally have to explain this reality to 9 out of 10 of my customers when I first start dealing with them. They get such a high volume of emails that if it's not from an email address they know, it gets ignored. If you change one thing about Trade Gecko, please make it so each sales rep (assignee) sends invoices and invites from their own email address.

Also, the little grey bar at the bottom of the page that says "show 50 Items" is annoying. On my laptop it covers the bottom line of info. I want it to go away when I'm not scrolling over it.

Recommendations to others considering the product

We use this for stock management, customer management and as the first step in our ordering/shipping process. It works well.

What business problems are you solving with the product? What benefits have you realized?

We use it to allow customers to place orders and as a step in our shipping process so it's pretty useful.

TradeGecko review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Nice concept, but way to far to go to consider using"

What do you like best?

TradeGecko is basically a standalone inventory program, with lots of great features but limited flexibility

What do you dislike?

Horrible customer service. Inflexibility to make any custom changes. Does NOT sync both ways with Xero! It is promoted as a Xero partner, but the synchronization is not adequate to rely on it for accounting purposes. It pushes data into Xero, where it then must often be corrected and put into the right chart of accounts as TradeGecko dumps the transactions all into one purchase account and one expense account. Pathetic. The WORST is that none of the data from Xero syncs back to TradeGecko. So for example, when a customer pays a bill, it must be entered TWICE - one time in Xero, and then again in Tradegecko. We also have had a nightmare trying to correct inventory levels, which have been wrong since the beginning. We show a shortage of 1 million units of a sku, so then we make a 1 million unit adjustment to equal it out, and then the next day it shows 2 million extra. WTF? The bottom line is that we have been using this program for 18 months and we still can't run any report and know that the information is correct. COGS are always wrong, actually inventory never matches reports, and it is just a cumbersome program to try to make right. I should also add that we have a full time IT manager and a 20 year veteran accountant, so it isn't our personnel with the problem. We really want to love this program, the idea of it is fantastic and if they can solve these issues they could have a first rate program. Unfortunately, they are far from that right now. I hope they get it together.

Recommendations to others considering the product

TradeGecko is great for a new business, but I would be hesitant to use it when switching from an enterprise level business. Run your old system concurrently with TradeGecko for a month to make sure it does what you need it to do.

What business problems are you solving with the product? What benefits have you realized?

We transitioned from Quickbooks Enterprise to Xero. Xero is fantastic, it solved all of our accounting challenges. Tradegecko came short as an inventory program.

TradeGecko review by User in Design
User in Design
Validated Reviewer
Verified Current User
Review Source

"Ok"

What do you like best?

That it offers inventory management, invoice raising and customer management

What do you dislike?

That it doesn't update automatically, that after you move stock, you then have to go and accept it. I also really dislike the new interface, where history tab is off the far right, but I dislike even more, that you can't see product details (or even basic details like barcode, when you are looking at product history or location. Finally, I dislike that I can't search by the characteristics I have set up to describe a product - ie) size.

Recommendations to others considering the product

it's relatively good but also good to know the weaknesses it has.

What business problems are you solving with the product? What benefits have you realized?

That it offers invoice raising and customer management

TradeGecko review by M. A.
M. A.
Validated Reviewer
Verified Current User
Review Source

"Made ︎My life a lot easier"

What do you like best?

Inventory tracking between warehouses and stockists. It is the reason I upgraded the package

What do you dislike?

I could mention it’s not cheap but it’s worth the price so I won’t ;)

Recommendations to others considering the product

Sign up today

What business problems are you solving with the product? What benefits have you realized?

Keeping track of stock! Easily making purchase orders and sales orders is also a neat extra that I initially did not think I needed.

TradeGecko review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"A great solution for e-Commerce business!"

What do you like best?

Tradegecko has made it incredibly easy to connect our e-Commerce platform, accounting software, and our physical locations and sales activity in one easy to use and centrally managed system! It's simplified our processes and made it easier to get the job done on a daily basis.

What do you dislike?

It would be great to integrate with in person selling systems like Square Payments to avoid manual stock updates when we sell onsite.

What business problems are you solving with the product? What benefits have you realized?

We've been using Tradegecko to simplify inventory management and wholesale / distributor sales - it's simplified the process and made manual data entry and spreadsheets obsolete!

TradeGecko review by Administrator in Apparel & Fashion
Administrator in Apparel & Fashion
Validated Reviewer
Review Source

"Developing App that is progressing quickly"

What do you like best?

I like how fast the app is developing, they are constantly introducing new features that are vital. There is so some more that need to be done, but they have shown that they are addressing these needs of the consumer on a monthly basis.

What do you dislike?

There isn't much I dislike about the service and app, they are addressing the issues and updates needed by their customers. I would like to see more integration options with other applications as this would provide more diversity in other software extensions used. Don't like that they do not have a sophisticated Rep tracking option with possible customization options for fields in the area. Having an account assigned to a rep is partially useless without a tracking system that is effective.

What business problems are you solving with the product? What benefits have you realized?

Order Management, inventory tracking, rep management

TradeGecko review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Trade Gecko for Ecommerce"

What do you like best?

It bridges the gap between our ecommerce platform and accounts system allowing us to manage stock, sales and purchasing easily.

It has become the hub for our day to day business.

What do you dislike?

It can be slightly restrictive when you need to get creative on orders. For instance, if a customer calls to change shipping address to a temporary location. You have to add this to their profile. It would be much easier if they had an alternative shipping address feature at the invoicing stage.

What business problems are you solving with the product? What benefits have you realized?

Stock control & consistency with pricing.

TradeGecko review by HAOTIAN(Henry) Z.
HAOTIAN(Henry) Z.
Validated Reviewer
Verified Current User
Review Source

"Good function at a reasonable cost"

What do you like best?

Their easy to use B2B platforms, great for wholesale

What do you dislike?

Somthings there are sync issue with xero, but TG's support team always reply fast.

What business problems are you solving with the product? What benefits have you realized?

Shinylife.ca is a online store with over 1000 SKUS. TG helps us manage all the inventory and auto sync with shopify and xero, which has saved us a lot times.

TradeGecko review by Matt Z.
Matt Z.
Validated Reviewer
Verified Current User
Review Source

"Clunky, but robust"

What do you like best?

The platform has a lot of features that make it a robust inventory management offering.

What do you dislike?

The UX interface is not intuitive, slow, and is reminiscent of late-2000s-era websites.

What business problems are you solving with the product? What benefits have you realized?

We are able to track inventory in multiple locations, including understanding what is in transit, what is on order, and on hand.

TradeGecko review by Ronald A.
Ronald A.
Validated Reviewer
Review Source

"Best Inventory System"

What do you like best?

It is a complete inventory tracking system, user friendly and fun to use that with a few steps I was able to teach my entire staff on how to use it.

What do you dislike?

There is not one thing i dislike about the service.

Recommendations to others considering the product

Great tool for keeping inventory control and online sales, whether if it integrates with your point of sale, it is still easy to keep up with sales.

What business problems are you solving with the product? What benefits have you realized?

It has improved our business in keeping control of how many containers we are using, even though it is not integrated with our point of sale, it is still easy to keep inventory control.

TradeGecko review by Administrator in Design
Administrator in Design
Validated Reviewer
Verified Current User
Review Source

"TradeGecko made my operation more efficient. "

What do you like best?

It is really easy to make sales quotes, approve them and make the purchase orders based on the sales order. It takes me one third of the time it used to, I have more time to focus on other areas because I know this one will work almost on its own.

What do you dislike?

Sometimes when I make changes on the platform they disappear and I have to make them again.

What business problems are you solving with the product? What benefits have you realized?

Customer relationship management, I have total control of the orders per customer, address, contact and the B2B platform makes it easy for them to plan their needs.

TradeGecko review by User in Automotive
User in Automotive
Validated Reviewer
Verified Current User
Review Source

"Very easy to use, great service"

What do you like best?

Inventory focused and all systems inside make logical sense how they all link together. Also we have received excellent customer service. It seems they care!!

What do you dislike?

There are a few little features missing (for us) but normally work arounds available anyway. Would be good to display stock availability in B2B but at the same time have the ability to sell past zero.

Recommendations to others considering the product

Do this if you need inventory control - particularly for multiple locations

What business problems are you solving with the product? What benefits have you realized?

Customers ability to find products without having to call every time.

TradeGecko review by Antonis L.
Antonis L.
Validated Reviewer
Review Source

"Great tool with potential, needs some work."

What do you like best?

Tradegecko is well designed and easy to use.

What do you dislike?

Delay in correcting bugs. Don't listen to customers suggestions.

What business problems are you solving with the product? What benefits have you realized?

It offers a way for small businesses to combine all their sales channels.

TradeGecko review by Administrator in Apparel & Fashion
Administrator in Apparel & Fashion
Validated Reviewer
Verified Current User
Review Source

"Tradegecko review"

What do you like best?

You can tell that it's built from the ground up with e-commerce in mind.

What do you dislike?

Slow load sometimes. The order -> ship -> invoice cycle is "a little bit to smart". There is a lot of status options on a current order and I find it sometimes hard to understand what kind of action will result in what kind of status change.

What business problems are you solving with the product? What benefits have you realized?

Live inventory stocktaking and B2B-capability.

TradeGecko review by Lauren H.
Lauren H.
Validated Reviewer
Verified Current User
Review Source

"Great ERP"

What do you like best?

Easy to use, robust abilities for predicting orders

What do you dislike?

Difficult to edit orders once product is confirmed as shipped

Recommendations to others considering the product

Do it

What business problems are you solving with the product? What benefits have you realized?

Supply chain management, forecasting

TradeGecko review by Michael R.
Michael R.
Validated Reviewer
Review Source

"Simple & Easy, No Stress"

What do you like best?

I find TradeGecko easy to use. I use it daily at work. Nothing id changed about it, i find it works well for me.

What do you dislike?

If you have poor internet speed it can lag, but not TradeGeckos issue internet speed issue

What business problems are you solving with the product? What benefits have you realized?

I use daily, im not involved with the business problem side of things, thats the bosses job

TradeGecko review by User in Food & Beverages
User in Food & Beverages
Validated Reviewer
Verified Current User
Review Source

"Time-saving and easy to use — What more could you want?"

What do you like best?

How simple it is to use and the ability to add custom lines.

What do you dislike?

How in the note section you can't create your own form to fill out (we use this feature a lot for events)

What business problems are you solving with the product? What benefits have you realized?

Gives us one universal platform for different teams to use and view orders.

TradeGecko review by Hannu S.
Hannu S.
Validated Reviewer
Verified Current User
Review Source

"Tradegecko user"

What do you like best?

The UI is fresh; easy to setup; easy to use

What do you dislike?

Adding images is slow, should be able to do that as a bulk upload

Recommendations to others considering the product

Great tool for WooCommerce inventory management

What business problems are you solving with the product? What benefits have you realized?

Inventory management for an ecommerce site + warehouse; B2B online store for resellers; Tradegecko solves our problems

TradeGecko review by Julie S.
Julie S.
Validated Reviewer
Review Source

"Trade gecko review"

What do you like best?

An easy to learn system. Very great to use !

What do you dislike?

Clients seem to be having issues with the b2b commerce website. Adding products to their cart

What business problems are you solving with the product? What benefits have you realized?

Invoicing clients is easy and quick and keeping track of inventory

TradeGecko review by User in Design
User in Design
Validated Reviewer
Verified Current User
Review Source

"Great Platform"

What do you like best?

Its a Total solution, Vendor/Stock/Supplier management in one easy to use platform. Has great Integration with other sales/shipping platforms

What do you dislike?

I have yet to find a particular part that i do not like.

What business problems are you solving with the product? What benefits have you realized?

Product tracking, Vendor Management, Customer Management

TradeGecko review by scott L.
scott L.
Validated Reviewer
Review Source

"A great sales tool"

What do you like best?

I love the straight forward and simple way you navigate the site and the app performs very quickly,

What do you dislike?

I have yet to find a feature that I dislike.

What business problems are you solving with the product? What benefits have you realized?

Easy to track sales and payments

TradeGecko review by Administrator
Administrator
Validated Reviewer
Review Source

"Save time and money"

What do you like best?

Greate inventory tool, help me to save lot of time and resourses recomended 100%

What do you dislike?

Some times the navegation is not clear and take me time to find how to do some actions

What business problems are you solving with the product? What benefits have you realized?

I have lots of variants and products, tradeguecko help me to organize them and also to get the best of my working team each day

TradeGecko review by Consultant
Consultant
Validated Reviewer
Verified Current User
Review Source

"Great Inventory Management Tool"

What do you like best?

If you are looking to expand your B2B Business Trade Gecko is the tool to do it.

What do you dislike?

I guess that our integration with our Amazon inventory has been difficult to achieve.

What business problems are you solving with the product? What benefits have you realized?

Inventory and sales orders management for the B2B business

TradeGecko review by User in Accounting
User in Accounting
Validated Reviewer
Review Source

"It has been a good experience"

What do you like best?

There is an easy access to the notes and contacts and other customer information.

What do you dislike?

There isn't anything at this time that I do not dislike.

What business problems are you solving with the product? What benefits have you realized?

I just use it for data

Kate from G2 Crowd

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