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TravelPerk

TravelPerk

4.7
(308)

TravelPerk is a free travel management tool for booking, tracking, and reporting your business travel, all in one place.

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TravelPerk Reviews

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TravelPerk review by Daniel Arturo L.
Daniel Arturo L.
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"Great service, quick solutions"

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TravelPerk review by Nuno G.
Nuno G.
Validated Reviewer
Verified Current User
Review Source

"Excelent experience"

What do you like best?

For the modern busy businessman, this is the ultimate platform to plan and book your business travels. Forget your old classic travel agent and the endless emails back and forth until you close a trip, here you plan and schedule directly yourself at your best convenience. Then you just have to wait for your company approval responsible to give you green light! Everything is made in just a few minutes.

What do you dislike?

Sometimes when you have a plan in Draft, for some reasons it says you cannot further edit the plan. This is an example of some occasionally small issues you may find, however, Customer Support is great and the support is very quick!

What business problems are you solving with the product? What benefits have you realized?

Before I used to sub-contract a travel agency and it used to take very long until closing a travelling plan. Many iterations emails where needed until the travel agent proposes a fitting schedule. And if a change was needed, then we had to go through the iterations all over again. Now I do everything myself at my unique needs, and when a change is needed this is so much easier and quicker! Another excellent thing about travel perk is that we can plan the trips for entire group of cooworkers in case you are travelling with another team members.

What Travel Management solution do you use?

Thanks for letting us know!
TravelPerk review by Pieter v.
Pieter v.
Validated Reviewer
Verified Current User
Review Source

"Easy to use travel booking site for teams"

What do you like best?

* It is great that Travelperk allows us to let team members book their own trips, and management not having to worry about it.

* The payments can be done by SEPA direct debit, so your credit card limit does not get pushed by travel

* You get a PDF invoice in your inbox (remember the last time an airline sent you that? me neither), so your accountant will not be bugging you for eternity to find that travel purchase you made

What do you dislike?

It does not have multi factor authentication. An added plus would be if Travelperk would allow you to compensate emissions with flights, but generally, I think the team is on the right track!

Recommendations to others considering the product

This is really great if you were spending time on booking hotels and flight tickets and really thought the team should be able to do it themselves!

What business problems are you solving with the product? What benefits have you realized?

No more time spending by management on booking trips for the team.

TravelPerk review by Nuno V.
Nuno V.
Validated Reviewer
Verified Current User
Review Source

"Travel booking and management made simple and intuitive."

What do you like best?

Before, our company we used other platforms, and add some issues, but since we change to TravelPerk i can say we change to a lot better. I am a Team Manager and i have to book and approve the trips for me and my colleagues for the abroad projects and now it is much simpler, intuitive, practical. I can book or approve it from my PC or mobile.

Other advantage is since we are using TravelPerk we are paying less for each trip, for a while i was comparing and booking where the price was better and yes i get the best rates in TravelPerk.

All the times i needed to use the customer care, it went very well on chat or by email, all the situations were clarified.

What do you dislike?

To speak truly at this moment i have nothing to dislike. Nothing is perfect but so far so good.

Recommendations to others considering the product

I would say you have to try it out, only by using you will see the difference.

What business problems are you solving with the product? What benefits have you realized?

Speed, agility and that means money and time to do other things. Zero issue so far and that means a lot.

TravelPerk review by Emma  M.
Emma M.
Validated Reviewer
Verified Current User
Review Source

"Outrageous "

What do you like best?

I am very angry with this system so not complimentary of any of its features

What do you dislike?

Lack of flexibility

Inconsistency in terms and conditions

Misleading information - cancellation terms and conditions

Delay in getting back to you or responding to issues

Recommendations to others considering the product

Do NOT use over other providers such as booking.com and booking flights directly

What business problems are you solving with the product? What benefits have you realized?

I make a large number of travel bookings for my company throughout the year spending tens of thousands on hotels and flights. I decided to try out TravelPerk over Booking.com and I would NOT recommend any company using this service if thinking of doing so for company travel bookings. With regard to hotel bookings, I always need the flexibility of rooms that can be cancelled due to advance bookings on a large scale. When you select this on a filter, it not only misleads you to hotels that actually aren't cancellation friendly but upon booking any rooms, TravelPerk use various agents with different cancellation policies so you could book different trips at the same hotel and have different terms and conditions?

There are various other complications including not being able to see changes on your booking when you make them and chasing refunds when you have cancelled rooms. It is a nightmare to manage and I would NOT recommend TravelPerk to any company - I have lost so much money on behalf of my company through it and when I have explained the complications, nothing gets resolved.

For any companies out there looking for a solution to group bookings for hotels and flights, do NOT use TravelPerk - I have never been more disappointed or make such a mistake.

TravelPerk review by Alessandra C.
Alessandra C.
Validated Reviewer
Verified Current User
Review Source

"Work trips made easy"

What do you like best?

I love that i do not have to do screenshots to express my preferences when asking my office manager to book a trip!

What do you dislike?

I like basically everything, I would only like to have extra things added in the booking list on top of flight and hotel. For example trains. Teamleader, the company I work for, is based in the wonderful city of Ghent that is reachable by an express train from Brussel. Every time I travel to Ghent I also need a train ticket. If travelperk would add these options to its interface my work trips would be even smoother.

What business problems are you solving with the product? What benefits have you realized?

Surely time management and expense reporting are a lot easier now! Consider that we are a company of almost 200 people that every 4 months gets together for meetings and teambuilding, can you imagine how hard it is for our office team to arrange trips and accomodation for all of them? With travelperks we can express our preferences and the office team can finalize the booking much easier! plus, with saving time, also costs are reduced because prices do not rise that much!

TravelPerk review by Sandra C.
Sandra C.
Validated Reviewer
Verified Current User
Review Source

"Very good experience"

What do you like best?

I love that I can plan a complete trip. I first create a new Trip concept with my dates. Preselect flights and hotels. Leave it and return to finish it without having to do the search all over again. I love that it saves the draft of my trip. Also, I liked that I could book and cancel and rebook another flight with ease. The customer service were super nice and quick.

Also, we were going on a business trip with some of my collegues and it was super easy to create a trip for all of us together on the same flight. Basically the same procedure, no hassle with the authorization and payments.

What do you dislike?

First I couldn't find the Drafted Trips and kept creating new ones because I thought I've lost them. I had to ask the support team where to find them or how to really save the project. I thought I hadn't save them. It was my falut for not looking at the options at the menu.

Recommendations to others considering the product

It is so much easier to book business travels for your own or even for groups. The budget and the payment goes directly to the head responsible.

What business problems are you solving with the product? What benefits have you realized?

I can make reservations and just transfer my plans to my boss so that she accepts the budget and pay for it. It is so much easier that all those mails back and forth with our old travel agency.

TravelPerk review by Igor I.
Igor I.
Validated Reviewer
Verified Current User
Review Source

"My experience with TravelPerk"

What do you like best?

I use TravelPerk not so long.

I do like it simple interface and it super easy to plan my trips here.

What do you dislike?

Actually I like everything.

But for example I would suggest to move some filters, for example "Price" to the main screen.

Recommendations to others considering the product

I definitely recommend TravelPerk to others.

You will find it easy to use and it will be your wand in planning trips.

What business problems are you solving with the product? What benefits have you realized?

I not travel too much. But if need to go somewhere it harder sometimes for me to plan my trip. So I need some instrument that can help me to find and but tickets for a train or flight and book a hotel. I used a couple of different services, but they were overloaded with functionality I do not need.

Then I found TravelPerk. It has what I need. TravelPerk helps me with my trips every time.

TravelPerk review by Pedro S.
Pedro S.
Validated Reviewer
Verified Current User
Review Source

"Great Platform"

What do you like best?

What I like the best about TravelPerk is not only the easy utilization and user experience but also the frequent updates with better functionality and more intuitive for the user. Besides that, they also provide a great customer service and quickly respond to every request you may have while using it.

What do you dislike?

Of course there are some features that could be added. For instance, the possibility of adding an automatic process to book flights when the prices where below a specific value for specific dates would be an awesome feature that would save the user a lot of time of research.

Recommendations to others considering the product

If you have to take care of flight booking for your company, TravelPerk is the way to go. It's easy, affordable and you get real prices of the flights you get. The customer service is also really responsive and they help you with any sort of doubt you may have while using the platform. I've booked around 70 flights since October on the platform and I wouldn't trade this for any other option that I know. They just released new features so I'm still figuring out what their new updates has brought to the platform. Hope they keep with this level of service.

What business problems are you solving with the product? What benefits have you realized?

The booking of company flights and control of the invoices from the worker's trips. The fact that the invoice goes directly to our finances department with the invoicing details they need is amazing.

TravelPerk review by Santiago E.
Santiago E.
Validated Reviewer
Verified Current User
Review Source

"Simple and effective"

What do you like best?

Prices are right, attention is quick and platform works flawlessly. Very nice mobile app too.

What do you dislike?

For our workflow there are some features that would be nice to have. For instance, we work with internal project numbers (PRxxxxxx) and it would be great if users couldn't proceed with the booking unless they filled in a mandatory field with that format, as it would make our internal processes for allocation of costs and resources much easy and free of errors.

A rental car feature would also be very useful.

What business problems are you solving with the product? What benefits have you realized?

Prices are right, the same as the ones you can find on the internet, if not better. Also the communication options (chat, email) help us a great deal if there's something to work around a booking. The mobile app is great to keep track of your trips, and we didn't have that with our previous provider.

TravelPerk review by Dharmendra P.
Dharmendra P.
Validated Reviewer
Verified Current User
Review Source

"Hassle free and awesome travel booking experience"

What do you like best?

I am a first time user of the platform. This is one of its kind.

The platform scores full marks on User Friendliness and ease of use. The UI is very intuitive and very few number of steps were required to select a travel schedule and get approval.

Notifications were prompt and I believe that the work flow was managed quite well.

What do you dislike?

I didn't actually dislike anything. It was just an awesome experience

Recommendations to others considering the product

Try it before making decisions. It really pays to have an automated system for all your travel management.

What business problems are you solving with the product? What benefits have you realized?

I am an end user who was trying to book a ticket for my travel plan sponsored by my employer. I felt that using it saves a lot of time and exchange of unnecessary mails. Which improves the turn around time.

TravelPerk review by Víctor R.
Víctor R.
Validated Reviewer
Verified Current User
Review Source

"Great app that helps me to save time!"

What do you like best?

The app is developed to make eassier the company trips bookings. It is really easy to use, and it avoid lot of usual steps yo have to do when booking through any other webpage.

The customer service always help when booking and they have called me several time to offer help. So the service is fantastic.

What do you dislike?

Just for say something, mobile app is still being developed and there are several options not available yet.

Recommendations to others considering the product

Try it, it is very easy to use and the customer service is very hepful with new users

What business problems are you solving with the product? What benefits have you realized?

It avoids lot of registrations in different webpages and to have to fill in lot of forms again and again.

It is also very useful to get the invoice once you book a trip, or you can join all your trips in just one invoice.

TravelPerk review by Matt N.
Matt N.
Validated Reviewer
Verified Current User
Review Source

"Revolutionising how business travel is managed"

What do you like best?

TravelPerk is a mixture of all of your favorite Online Booking Websites, but with the convenience of being pre-packaged and geared toward business. The User Experience is phenomenal, and most of all - its fast. Really Fast.

What do you dislike?

Being outside of the US, the setup mean't I could only select a few currencies when I registered. But! That was quickly solved by a chat message to their support team that was almost instantly replied to with a complete breakdown of a solution.

What business problems are you solving with the product? What benefits have you realized?

Booking business travel was always the last thing I ever wanted to do. Our old system was big, and it did the same thing, but it was slow. Walk away and make a coffee first kind of slow... TravelPerk is the perfect hybrid between Corporate Travel Functionality, and Online Booking Convenience.

TravelPerk review by Emilie G.
Emilie G.
Validated Reviewer
Verified Current User
Review Source

"Convenient, relevant tool for business travel"

What do you like best?

- Free service, free assistance

- Very easy invoicing : Europeans charged once a month, with very simple invoices. No surprise fees, every charge and refund is linked to the trip ID.

- Best rates available

- user friendly

What do you dislike?

- no trains and no cars

- rates are always the lowest, aka "non flex" rates. For business travel it can be an issue, as business travelers need flexibility. In order to buy flexible rates I must contact the agent, wait for their answer, exchange emails, approve purchase... sometime the flight isn't available anymore (or the rate had gone up.)

- approval workflow wasn't relevant

What business problems are you solving with the product? What benefits have you realized?

Agencies were always more expensive than direct purchases. flights were cheaper on other sites as skyscanner ; hotel offer was larger and cheaper on hotels.com. Now with Travel Perk, I benefit of the best available rates, and my travelers don't have to submit their credit card. The company is charged monthly.

TravelPerk review by Emma C.
Emma C.
Validated Reviewer
Verified Current User
Review Source

"All your business travel in one application"

What do you like best?

Full transparency of all our travel worldwide. We can see who is where and when. Great for our Finance Dept. too so costs are allocated to the right cost centre. Generally easy to use as it links with apps such as bookings.com and skyscanner.net, with the back up of the helpline (phone, email and an online chat 24/7 365 days a year for bookings and when traveling). It a quarter of the price of any other agency we've used in the past. TP also take care of special requests so you don't have to. Also, it's great to be a part of helping the app develop and improve more. Any ideas we have are listened to and noted down and in some cases will be implemented. And of course, our account manager, Tiziana Floruss - she is always there to help.

What do you dislike?

There's been a couple of glitches as it's still early days in development and we do have some specific requirements as a company. However, all these have been resolved or TP are looking at implementing certain elements that will help us use the app better.

As with any new tool / change, there is always a short period while people adjust to the new way of doing things.

Recommendations to others considering the product

Join now and be part of helping TP develop this app further.

What business problems are you solving with the product? What benefits have you realized?

Better overview of what we spend on travel - who, where, when.

Authorisation process for travel

Improving our travel policy

TravelPerk review by Tatiana R.
Tatiana R.
Validated Reviewer
Verified Current User
Review Source

"Flawless UX and super-fast customer support"

What do you like best?

We've been using Travelperk at Enhancv for over 6 months now. It's really easy to use from booking a flight to a hotel room. We are really impressed with the customer support as well. We get a response within a few hours every time somethings not clear. It makes our Operations team's work so much easier.

What do you dislike?

There's nothing we dislike up till this moment.

Recommendations to others considering the product

Definitely give it a go if you let your employees travel a lot. It's a time saver for everyone.

What business problems are you solving with the product? What benefits have you realized?

Each employee can go ahead and book their hotel/flight for their business trip. No need for the operations team to assist in any way.

Flights/hotels are in one place. If you can't find the hotel within the platform, the guys from customer support find it for you in no time.

You have flights/hotels/dates of upcoming trips all in one place.

TravelPerk review by Ariel J.
Ariel J.
Validated Reviewer
Verified Current User
Review Source

"Love it!"

What do you like best?

I love that you're able to book flights directly from the site and if there is any problem or question, it can be resolved within Travel Perk. The support team is extremely helpful and patient! We've had to contact them quite a bit since signing up, just because plans change and all details might not be known, but the team has been super helpful, and it's appreciated.

What do you dislike?

It's not a huge dislike, but I would like the be able to book the hotel as an additional step right after purchasing flight. It's not always necessary, but I would like to see it more streamlined in the itinerary.

What business problems are you solving with the product? What benefits have you realized?

It takes the hassle off trying to contact the airlines and wait on hold. Frees up a lot of time.

TravelPerk review by Jordi C.
Jordi C.
Validated Reviewer
Verified Current User
Review Source

"Easy to use and very efficient to organise your trip"

What do you like best?

TravelPerk allows to easily buy the plane tickets and book hotels for your trip directly from a web-page. It is not needed to give detailed and, sometimes even complicated, instructions to a travel agency agent in order to get the tickets or book the hotel you want. You can organize your business trips easily as you are used to organize your personal trips. In addition, they store your travel data and you do not need to fill complex forms. The management of the travel approvals is also very easy since it is fully automated.

What do you dislike?

The only thing I disliked was that in case of two persons traveling, it was not trivial to specify if you wanted one or two rooms until you selected one of the rooms presented.

What business problems are you solving with the product? What benefits have you realized?

The time spent to buy tickets and book hotels is shorter than with conventional travel agencies. The management of the travel approvals is very easy since it is fully automated.

TravelPerk review by Lily Z.
Lily Z.
Validated Reviewer
Verified Current User
Review Source

"Great combo of automation and personal service"

What do you like best?

The interface is surprisingly clean for a travel app. Search is simple. By far the best feature is the customer service, should you write in the chat. I had to add a route and Georgina checked with me the logistics and pricing. I also like that the accommodation is sourced straight from Booking.com, so you can read the rather thorough reviews there.

What do you dislike?

As mentioned above, the search doesn't find as many routes as other sites (i.e., Skyscanner). In this case you have to chat with an agent for them to add it.

Recommendations to others considering the product

This app requires some degree of comfort with technology, as the UI is very sleek and Web 2.0 and may not be immediately understood to older users.

What business problems are you solving with the product? What benefits have you realized?

This app greatly streamlines business travel, from booking to expensing. It also puts the human touch back into the process, if you get to check your route with an agent. She even tried to find me a better route.

TravelPerk review by Patrick B.
Patrick B.
Validated Reviewer
Verified Current User
Review Source

"Excellent experience, ingenious convenience "

What do you like best?

First, we use TravelPerk to book all business travel for our sale employees and appreciate the most, that finally we found a service that provides one invoice for all. In the past, we needed to book everything separately and take care about the invoices, which is always more struggle than fun. This times are over thanks to TravelPerk and their great product. Second, the User Experience of the product is outstanding. It's intuitive and easy to use and every single sales employee can book their travel now by themselves thanks to the option to implement your own guidelines and policies.

What do you dislike?

Would be great to be able to book different airlines and provider in one trip. Instead, you need to create two trips right now to achieve that.

What business problems are you solving with the product? What benefits have you realized?

One invoice for all, each employee can manage their travel through one centralized tool, management has overview of all costs / spendings, fast and easy.

TravelPerk review by Tomaso V.
Tomaso V.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Quick and punctual, no issues at all"

What do you like best?

I enjoyed the service of TravelPerk during my last business trip. There were moments in which it was necessary to "improvise" a bit, and resolve last-minute problems with transportation, transfers, hotel check outs and so on. I must say TravelPerk was always very punctual ana quick in their assistance, which is something of great importance when you are not at home and want everything to go as smoothly as possible.

Very well done!

What do you dislike?

I have nothing to report. As I said above, everything went very smoothly.

What business problems are you solving with the product? What benefits have you realized?

My company no longer has to organize its employees' business trips on its own, but can now count on the help of TravelPerk who arranges everything well on advance, quickly and punctually.

TravelPerk review by Oscar F.
Oscar F.
Validated Reviewer
Verified Current User
Review Source

"A cool and easy to use interface to book my trips"

What do you like best?

Recently my company has moved to use Travelperk and I'm very satisfied so far.

The UI is very nice and easy to use. Also, login is easy, since it's integrated with Google. I was able to search my flight and book it in a few minutes without any issues.

What do you dislike?

The only small thing that confused me, was the form to add a travel document. At first sight, I didn't notice that I had to scroll down to fill in some fields that were not visible to me. But it only took me 10 seconds to figure it out.

Recommendations to others considering the product

Cool interface, easy to use, intuitive. Easy log in, integrated with Google and others.

What business problems are you solving with the product? What benefits have you realized?

I used Travelperk to book flights and hotels for my business trips. It allows me to book them with a nice interface without the need to go to a travel agency website and having to use my credit card, since it's directly invoiced to my company.

TravelPerk review by Vassilena V.
Vassilena V.
Validated Reviewer
Verified Current User
Review Source

"A great service that saves you time and effort"

What do you like best?

TravelPerk is very easy to use and makes booking a breeze. We had to organize a remote work week for all the marketing team members - that's people traveling to Slovakia, Israel, Poland, whatever. With TravelPerk it was easy to book flights, reserve accommodation, and the best thing is our Finance manager didn't have to do a thing - all invoices come straight to her! She was the one to make us use it and it's good that she did. I can only imagine the time savings a team of 40+ might have.

Their team is super helpful and available, answering any question we've had so far within a 24 hour period.

What do you dislike?

There's still work to automate Airbnb bookings and it takes a bit more time, but it still works.

What business problems are you solving with the product? What benefits have you realized?

We're using TravelPerk to reserve flights and accommodation for our team and automate the invoicing of these services.

TravelPerk review by Tom D.
Tom D.
Validated Reviewer
Verified Current User
Review Source

"Best travel booking company for work... with great customer service."

What do you like best?

The customer support and ability to leave things with them and know they will get resolved is incredibly valuable. The user experience and incredible and allows you to plug in all of your rewards programs and automatically add them to your trip plans. I've had to change trips and plans a couple times and they are very responsive on chat and generally solve all problems within 24 hours.

What do you dislike?

On mobile you can't create a trip which is frustrating if you want to get things moving while you're on the go. It's often difficult to click through to check in from the email you receive from TravelPerk, so an improvement in this process would be helpful. It would be great if they had a phone app that held all the information I need instead of having to dig through my email when I am about to fly somewhere.

Recommendations to others considering the product

The switch was made incredibly easy for us as our ops team made sure all of our data was transferred over from the our previous service, so we were up and running immediately. I would say this process is crucial for the uptake internally.

What business problems are you solving with the product? What benefits have you realized?

Booking travel for work is stressful and having to book on personal credit cards and expense is a timely process. TravelPerk makes booking work travel incredibly seamless.

TravelPerk review by Leon S.
Leon S.
Validated Reviewer
Verified Current User
Review Source

"Travel booking made easier and faster"

What do you like best?

The site is very user friendly, almost to the point of intuitive. I am very amazed at the speed of response of TravelPerk's support team, compared to my previous travel agents.

What do you dislike?

The need to ensure all details are correct before proceeding with any booking is vital.

Recommendations to others considering the product

I have been a user of multiple travel agents and software. By far, TravelPerk has been able the only travel solutions provider that meets all my requirements in terms of pricing, ease of use, price comparison and ease of booking. Not to mention, their customer support team is very responsive and available 24/7.

What business problems are you solving with the product? What benefits have you realized?

As a rather frequent traveller, TravelPerk has provided me with the ease of booking flights and accomodations with practically a click or two. Comparing to my previous travel agents, I am able to select my preferred flight and accommodation.

The niftiest feature which I love most on TravelPerk is the combination of a map view while booking a hotel. By knowing where the hotel is, I am able to gauge my travel distance to my customer site.

TravelPerk review by olga s.
olga s.
Validated Reviewer
Review Source

"Really great service for free! The best for booking and managing company transfers"

What do you like best?

Booking the trips is no more a headache! The platform is very simple and intuitive in use and we do not get anxious anymore while booking cause we know that travelperk operators will always help with everything. It's really great to have everything concerning one trip in one place and what more - in one invoice too!

What do you dislike?

my colleague is not fluent in English, so it's a bit difficult for her to chat with an operator and this is the only limit I find in TravelPerk. but we have been contacted by an italian speaking commercial so I think growing up they will get more international speaking operators.

Recommendations to others considering the product

Try it and you would hardly like to return to your previous booking routine after experiencing TravelPerk!

What business problems are you solving with the product? What benefits have you realized?

1. your operators are always present and ready to help with any problem concerning the trip

2. my colleagues can book by themselves their trips (saves working time) and have their profiles and documents saved for booking

3. no more problems with the invoices - you get them the same moment the trip is booked

4. you can always get assistance during the trip

5. monitoring and managing the trips became very simple and istantaneous

TravelPerk review by Paula B.
Paula B.
Validated Reviewer
Verified Current User
Review Source

"Great service -Save a lot of time and hassle"

What do you like best?

It's a free tool that combines the perks of searching for your own flights and hotels online (no travel agents involved, so much faster and more dynamic) plus the advantages of having all the expenses and reports in one place. They also have great support line- you can actually talk to someone (not machines) that can fix any issue with your travel, like a travel agent would do. We had to change a flight and the process was super smooth and easy. And, IT'S FREE!

What do you dislike?

You can ask support to book an Airbnb, but an automatic integration would Airbnb would be nice.

What business problems are you solving with the product? What benefits have you realized?

It saves us TIME- no emails back and forth, and allows us to have all the invoices and reports in one place. It's like having a private travel agent for free, and with a much faster and smooth process, their seacrh engine is super intuitive.

TravelPerk review by Anca O.
Anca O.
Validated Reviewer
Review Source

"Fast and efficient "

What do you like best?

The favorite option for the while company

What do you dislike?

the process of booking an air bnb, too long

Recommendations to others considering the product

Make sure that if you have questions you ask, they are super friendly and available at all times . The work that TRAVELPERK takes away from me as an office manager not only is it a lot but also helps to have everything in one place. Another thing I love is the way the invoices are done and are super simple. One recomendation would be to have the easy option to use PayPal.

It would be handy to have what is the option for the admin to be able to send a welcome email. (I've had to delete a new user and re add it because they couldn't find their welcome email that was sent to them when we started using the platform)

I basically only have good things to say about it, I love the option of adding different payment cards and billing options, we have a bigger business therefore makes life so much easier. The users so far seem happy and having the admin as a filter before purchasing allows us to control and see the use of each person. Perhaps when we have 300 or more different people traveling it'll be a lot harder but for now, it's a breeze. Thank you

What business problems are you solving with the product? What benefits have you realized?

The time 'wasted' in asking staff for their personal details and their availability of traveling

TravelPerk review by User
User
Validated Reviewer
Verified Current User
Review Source

"Travel is not a pain point in anymore. "

What do you like best?

In moving all our business travel to TravelPerk a couple of clicks and I have all my options in one place and can make a decision and book a flight and accommodation in less than 10 mins. If there is a problem, I also have one point of contact and am not being transferred or put on hold. Live chat feature is a game changer, especially one that leads to answers and is not a bot. So well done guys.

What do you dislike?

I do wish there was a link into Airbnb style accommodation as that provides a lot more variety in not only where to stay, but also in pricing. Aside from that, I wish I could use it for my personal trips.

Recommendations to others considering the product

Try it and never look back.

What business problems are you solving with the product? What benefits have you realized?

Time-saving and peace of mind are the biggest problems being solved. These are not spoken about enough especially peace of mind as this leads to focus in the things that "matter".

TravelPerk review by Helen M.
Helen M.
Validated Reviewer
Verified Current User
Review Source

"TravelPerk makes work life easier"

What do you like best?

It's nice to know I can get all my flights and other essentials for travel from one place.

I don't need to worry about remembering to expense things or figuring out what airline is currently the best option, TravelPerk's filtering is great for that.

What do you dislike?

Lack of easy and well priced multi-city travel booking.

Return flights are cheaper than one way, but I don't like to go through the hassle of booking 2 return flights even if I only use the one return.

Recommendations to others considering the product

Ask for help when needed :)

What business problems are you solving with the product? What benefits have you realized?

Less time spent on expense reports and approving reports.

It's also great to be able to see what is out of policy or not without having a guideline with me.

TravelPerk review by Snezhana  L.
Snezhana L.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"My company uses Travelperk and I love it! "

What do you like best?

The company where I work recently started to work with Travelperk and it's really helpful for everyone. No more paying by yourself your business trips and then get refund (which can take a very long time) You don't need to keep all your receipts, which is great! It's also good for the company because everyone gets a quick overview for the financial part of the business trips. Personally, what I like the most in Travelperk is the service. I had to make a last minute trip and the service was great. I was able to speak with the same person and didn't have to explain the whole situation over and over again.The person from the service desk was very kind and professional and find a solution for me very quickly. I am happy to be able to work with you, thank you.

What do you dislike?

I would prefer to have more hotel choices with negociated rates.

What business problems are you solving with the product? What benefits have you realized?

Overview of the money spent for business trips.

TravelPerk review by Kessu S.
Kessu S.
Validated Reviewer
Verified Current User
Review Source

"Fluent UX and great support team!"

What do you like best?

Very much appreciated the fast, efficient CS who were on top of things + very honest and upfront.

Happy with the whole user experience as the site is very clear and hugely helpful, cannot imagine having to spend a whole lot more time organizing all this on my own. Business travel made simple!

What do you dislike?

Have not yet found anything I'm not satisfied with, but I am a new user, give it time.

Recommendations to others considering the product

TravelPerk is simple and convenient with a very responsive support team.

What business problems are you solving with the product? What benefits have you realized?

As a user, I enjoy the integration, so my company's HR team is on top of things without me having to go through any extra hassle.

TravelPerk review by User in Design
User in Design
Validated Reviewer
Verified Current User
Review Source

"Best flight & hotel booking platform"

What do you like best?

I've used travelperk for over 2 years for my work and I've never had any issues. Not only is their platform beautiful & easy to use, but their customer support is like none I have ever seen. In several instances their employees have called hotels or airlines on my behalf to answer my questions. Their chat support always answered to me in less than 2-3 mins and the tone of voice they use just sounds like the kindest humans you can possibly interact with.

Really, travel perk customer support is like nothing I have ever seen.

What do you dislike?

Could you please also add train booking? This would be amazing!

Extra amazing: adding a way to make amazing purchases through travel perk. This way employees don't need to expense it afterwards :).

Recommendations to others considering the product

Don't understand this question

What business problems are you solving with the product? What benefits have you realized?

Painless travel booking skipping reimbursement process that I would normally have to do if I were to book from my own pocket.

TravelPerk review by Avital T.
Avital T.
Validated Reviewer
Verified Current User
Review Source

"TravelPerk is (by far) the Best Business Travel Solution Around"

What do you like best?

Customer support is AMAZING. These is not an outsources call center but professional travel assistants that can always help with anything or book the trip for be as a travel agent if I prefer that. They are available 24/7 with local numbers in every country, online/mobile chat or email. This gives us a lot of confidence

What do you dislike?

Hard to say really as me (and the team) really like TravelPerk. When we want to order Airbnb they support it but not through the tool UI, we have to ask the support team to do it manually. Adding Airbnb to the accommodation options in the tool would be great

Recommendations to others considering the product

TravelPerk is by far the best solution in the market right now AND IT'S FREE. To be fair, the competition is not impressive to say the least. Most of the leading travel management tools are plain awful and working with travel agents (and no technology) is painful and expensive. As TravelPerk doesn't bind you to a contract and set-up takes literally minutes it's a no brainer, just start and compare with whatever you are using now

What business problems are you solving with the product? What benefits have you realized?

TravelPerk completely revamped the way we book and manage business travel, with a much better experience to all parties involved. It allowed us as a company get much better visibility and control over travel within the different teams and offices while allowing the travelers much more flexibility and independence in booking our own travel within company policy so everyone is free to do his own thing. Cost saving is also big as TravelPerk is 100% free, including a truly amazing customer support around the clock so I can always contact someone for help before, after or during my trip and they are always ready to help. With previous vendors I worked with we were CHARGED PER EACH CALL TO THE SUPPORT LINE! TravelPerk offers this and everything else for free

Benefits:

1. The tool itself is way better than other corporate tools available. Simple and intuitive UI/UX. Really easy ti set up and use right out of the gates.

2. TravelPerk has a huge inventory, off the charts, including all the flights and hotels we can find on SkyScanner, Expedia, Booking.com etc. so when comparing wit the travel management company we used to work with we get MUCH better rates always (including all the low cost airlines and hotels)

3. The tool is FREE so we are saving everything w used to pay our travel agents and get better service

4. TravelPerk is the single merchant meaning we search in one place ,pay in one place, have all the invoices, confirmations, itineraries, user information in one manageable place. Just tracking down invoices from hotels used to be a big pain

5. Amazing support, around the clock so there is always someone available to solve any changes cancelation etc.

Overall it's a huge upgrade to everything we tried before (travel agents and other corporate booking tools) and it's saving us money as it's free..

TravelPerk review by Nikolina E.
Nikolina E.
Validated Reviewer
Verified Current User
Review Source

"Great sollution for our company"

What do you like best?

Travelperk is such an innovating platform that able us to do all our bookings in just one place without any further costs. The team behind Travelperk are so helpful and gives such a great service. At first Travelperk seemed to be too good to be true, but after trying it, we realized that is was true!

What do you dislike?

There is not much to dislike - if any problems occur the Travelperk team is quick on solving it!

Recommendations to others considering the product

Make sure to come in contact with someone in the team, they will later on be able to guide you in how to implement this in your company!

What business problems are you solving with the product? What benefits have you realized?

Before Travelperk we had a lot of problems with not getting the receipts for bookings made, a lot of expenses to handle and a bad overview over bookings made. With Travelperk we no longer have these problems!

TravelPerk review by Saman A.
Saman A.
Validated Reviewer
Review Source

"Travelperk and its great service"

What do you like best?

I like the fact that flights and hotels can be easily compared. The ratings for hotels and the fact that you see that colleagues booked a hotel room are real differentiators. When I ran into a little bit of trouble finishing my booking, an employee was immediately available to help and was of great assistance. He solved it immediately. His name was Javier and I was very impressed with his knowledge and kindness. It was a great first impression all around by Travelperk. It makes me want to come back again and again for all future bookings.

What do you dislike?

There is not much I dislike. Maybe Travelperk can add a few more search engines. The flights of www.cheaptickets.nl are cheaper but not part of the search in Travelperk.

Recommendations to others considering the product

I would recommend using this product to all others who need an easy way of booking flights and hotels for their employees

What business problems are you solving with the product? What benefits have you realized?

It is easy to book a flight and hotel and have it paid by the office immediately instead of going htrough the lengthy process and paying it yourself and filing an expense report

TravelPerk review by User
User
Validated Reviewer
Verified Current User
Review Source

"Easy to use and straightforward"

What do you like best?

The thing I liked more was how easy and straightforward you can book your flight and hotel, in less than a minute I had my flight and my hotel chosen and that's it. Amazing!

What do you dislike?

When your travel goes out of the policy, you have to send it for approval. The thing I didn't like was the fact you can't check the details of your chosen flight and hotel after I send it to the approval. I would have the ability to do that otherwise you have to remember the options you have chosen.

What business problems are you solving with the product? What benefits have you realized?

The idea is to find a platform for the employee to book the flights to the company's customers. Before TravelPerk, we had to go into a bureaucratic process to have the flight and hotel booked, now they just inform us the day we need to be at the customer, and we just book the flight and hotel respecting the company policies, and that's it! Super simple!

TravelPerk review by Consultant
Consultant
Validated Reviewer
Verified Current User
Review Source

"Easy to use tool"

What do you like best?

User experience: very sleek layout, intuitive handling. No instructions needed. I didnt need to manually switch to English and prices are shown in Euro (which I needed to do with other tools).

Pick flights: what I liked was that it just gives you two options to start with: hotel or flight. The selection of both flights in one step makes a lot of sense and saves time. I could find all my low cost options I usually travel with.

Pick hotel: sorting and filtering was easy. I also looked up the two options I usually go with and decided to switch to the map view. Also cool that to pricey/non-agreement options are highlighted in red.

Both options flight and hotel where easy to add in the end.

What do you dislike?

I pretty much liked everything. Now imagine a baby dog.

What business problems are you solving with the product? What benefits have you realized?

Im working remote and need to travel a lot. It takes ages to let office management know which flights/hotels you might need or you do it on your own (on your own costs to pay in advance). These are all redundant steps which the tool can solve in one step. Non-agreement options are displayed so that I dont need to wonder about the budget (too pricey options are highlighted).

TravelPerk review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Overall excellent service, fast and reliable"

What do you like best?

I like how easy it is to manage the company settings behind, how easy and fast it is to book a flight or hotel (it's much faster than anything else I tried) and the organization of invoices

What do you dislike?

There are some services that we are missing like being able to book flexible rates for flights or an easier way of booking cars. You can use the support chat for this and the team in always answering within minutes. We are looking forward to have these functionalities available out of the box in the future.

Recommendations to others considering the product

For some services, you still need to go to support and talk with the staff to get special requests done. But for most of the services, you can do it on your own much much faster than with any other platform. You can book flights in 2 clicks! And the administration is good enough to allow you to organize the invoices how you want them.

What business problems are you solving with the product? What benefits have you realized?

We book all business travels with TravelPerk. The benefits is it's much faster than booking them on our own or the previous travel agencies we tried. We also get very clear invoices with labels and cost centers we can manage on our own.

TravelPerk review by Consultant
Consultant
Validated Reviewer
Verified Current User
Review Source

"TOP!!"

What do you like best?

Undoubtedly it is a facility when booking a trip or accommodation, in my case I have used it several times and the truth is that I am delighted with them. They have a wide variety of accommodation to make the choice easier. Congratulations to the team :)

What do you dislike?

The truth is that at the moment there has been nothing that has displeased me since it is a platform of the most intiutive, on one occasion I found an accommodation that did not appear on the web but immediately relizaron the reservation by contacting the address of help that facilitates the platform.

What business problems are you solving with the product? What benefits have you realized?

As far as problems are concerned, especially the speed with which you can book the accommodation since in many occasions one loses too much time looking for good options in different webs of booking of trips, let's say that thanks to Travelperk I have all the options in one as well as the ease of payment.

TravelPerk review by Gabriela B.
Gabriela B.
Validated Reviewer
Verified Current User
Review Source

"Great experience"

What do you like best?

I like the UI the best, it's very user friendly and easy to use. Also, the airplane tickets were easy to find.

What do you dislike?

So far, there is nothing I dislike. Actually, one minor improvement would be to have an option to choose different airlines on the outbound and return journeys.

Recommendations to others considering the product

Strongly recommend it! It's very intuitive and nice to work it :D

What business problems are you solving with the product? What benefits have you realized?

Booking business trips easily. The main benefits is the intuitive interface which makes the creation of a trip very easy. Then, I just had to send the request for my company and when approved, I got my reservations.

TravelPerk review by User
User
Validated Reviewer
Verified Current User
Review Source

"Easy, fast and smooth service!"

What do you like best?

I had the pleasure to use Travelperk to organise 2 last minute business trips in the last couple of weeks and to say that I was pleasantly surprised by Travelperk's efficiency is a huge understatement. Alina went above and beyond to find me last-minute accommodation in Barcelona during Primavera Festival (mission impossible) and she managed to do so within our company's original budget and location preference. With my second trip there was no need to even clarify my requirements, I was just directly getting confirmations of what I asked for. This definitely makes you feel like a VIP client, because Travelperk always exceeds your expectations and makes you feel like they indeed know what you are looking for.

What do you dislike?

Nothing, Travelperk's service is impecable.

Recommendations to others considering the product

Highly recommend.

What business problems are you solving with the product? What benefits have you realized?

Travelperk manages all my business trips (booking flights, accommodation, etc.) and by doing this on my behalf, it saves me a lot of time that I can dedicate to my clients and daily tasks.

TravelPerk review by Nadine O.
Nadine O.
Validated Reviewer
Review Source

"Great Experience w/ TravelPerk"

What do you like best?

The platform itself is straightforward and easy to use. I can quickly narrow down the exact flight that I want by the hour, book instantly and receive confirmation right away. The best part of Travelperk is the customer service. The customer service reps are quick to respond and have always be able to solve any issues that I've had, whether its at 4pm or 4am. I also appreciate how TravelPerk continues to expand their offerings to make the platform more attractive to businesses.

What do you dislike?

There have been a few issues with the platform not recognising a specific flight I've found on (for example) Google Flights. In this instance, I have to request the flight through customer service and then it would be booked manually. In this specific case, booking the flight manually was never an issue and always done promptly.

Recommendations to others considering the product

Reasons why Travelperk is great is (a) premium package is much cheaper than another other software or booking company/agent (b) you can use it right away, you don't have to wait for any software or tools to be setup.

What business problems are you solving with the product? What benefits have you realized?

Prior to Travelperk our flight were booked through separate travel agents. We'd request quotes from various sources and research flights on our own, wasting a lot of time and manpower. With Travelperk, I can quickly search, compare and book flights on the spot. Requesting changes are also easy to make.

TravelPerk review by Daniel M.
Daniel M.
Validated Reviewer
Review Source

"My experience with travelperk"

What do you like best?

The simplicity and flexibility of the application. In the previous application I used to book flights I couldn't find a lot of cheap flights that I saw in other pages like skyscanner or google flights. In travel perk I saw lot of really cheap flights same than skyscanner and google flights.

What do you dislike?

I didn't like too much the way to know if some extras are included or not, like handbag or small luggage. I booked a flight and I couldn't know exactly if a small luggage was included apart of the big luggage I payed for it. I solved writing a note on the comments so It wasn't too difficult to solve the problem.

Recommendations to others considering the product

Easy website, fast service, good support and good prices on flights.

What business problems are you solving with the product? What benefits have you realized?

In previous experiences because I couldn't find cheap flights in our previous company I had to book directly on skyscanner, google flights and other pages like this. I had to pay with my money and open a request to ask the money back. When you have to book lot of flights and also if they are expensive this could be a problem. But if you use a page like TravelPerk and is associated with the company credit card, you don't have to pay in advance, report expenses and wait for the money.

TravelPerk review by Ignacio G.
Ignacio G.
Validated Reviewer
Review Source

"Great travel manager"

What do you like best?

In the old days I used to spend tons of time comparing flights and prices. The hour filter makes super easy to choose the right flight and the cost policy implementation is good enough. You can buy an expensive plane ticket if your supervisor accepts it.

I have also work with hotels and feel that the purchase is so seamless that it is great.

What do you dislike?

That it has not integrated the high speed spanish train (AVE). Also, it would be great to know more about the cost policy. For example, know where the boundaries are and all that stuff.

No trains on the tool. Europeans books a lot of trains.

- Approval workflow wasn't satisfying and lead us to purchase a different tool just for approval workflows.

- It's always the "lowcost/low service" rate, which means no luggages, no flex, no modification, and when travelling business, that's an issue (because business travelers need flexibility at some level.) If I want the "semi-flex" rate, which in most flight companies will allow the ticket to be modified with a reasonable fee, I have to ask offline : send a mail, request the ticket, wait for answer, discuss my choice, confirm ; and then only will it be booked. When trying to book a flight, every minute counts, so this is HUGE con.

Recommendations to others considering the product

Give a try to this software. It really solves the problems of spending time in your trips and let you focus on what is important: your work!

What business problems are you solving with the product? What benefits have you realized?

Time consuming

TravelPerk review by Kiarash S.
Kiarash S.
Validated Reviewer
Verified Current User
Review Source

"Great service for frequent travellers and companies"

What do you like best?

I really like how quick a booking can be made. Descriptions are quite clear and not hidden in contrary to other websites. In addition to that, I really like the service levels and the fact that they can be reached 24/7 and response rate is good.

What do you dislike?

TravelPerk does not defend on customer bahalf in the event unexpected cancellations. Though, it is understandable that flight companies performances can really affect the agencies workload. However it would be great if TravelPerk considers adding this service to the services they already offer.

What business problems are you solving with the product? What benefits have you realized?

Accounts and invoices mainly. It helps the finance department and the costcentes.

TravelPerk review by Marcus S.
Marcus S.
Validated Reviewer
Review Source

"All in one booking experience truly simplified."

What do you like best?

I like how easy the flow of booking is. I went right from booking my flight into the hotel stay in one smooth process. Additionally, after the fact I realized I needed to add a night to my initial booking and add 2 more hotel night at the end of my trip. I contacted customer service and all within a matter of 2 hours the rep contacted the hotel on my behalf to check availability, made the changes and sent a follow up email.

What do you dislike?

I disliked that I could not find an option during booking to pay extra out of my own pocket for upgraded seating on the flight. It just said that premium economy was, "outside of policy"

What business problems are you solving with the product? What benefits have you realized?

I work in IT so I found it hard to force myself to sit down and find time to follow the easy travel perk process. I don't want to think about the time and effort that would have been required for me to find my own flights and make several different hotel reservations on my own. Time saved is productivity saved for me!

TravelPerk review by Ludivine N.
Ludivine N.
Validated Reviewer
Review Source

"TravelPerk helps me book my trips without any stress"

What do you like best?

The whole experience is extremely easy. What I like most is that I can filter hotels and flights that are in my company policy for the specific country so I don't have to think about the price, whatever I do is allowed by my company thanks to this filter. The website is really fast, the user journey really simple. Usually when you book flights you have a lot of different steps to go through but with TravelPerk you just choose the city and days and you have relevant results matching your criteria, you click on book and that's done. The design is also really simple and I think it's important because I don't like to have too many visuals or texts when booking a trip because I am slightly under stress so I need things to be simple looking.

What do you dislike?

When I book an hotel, there is a map view to check the suggested hotels in the city map, which is good. The problem is that the map is not always working perfectly and if I want to go back on the previous page I lose my results. Nothing too bad, I would just maybe work on this part a bit, the rest is great.

What business problems are you solving with the product? What benefits have you realized?

It's not time consuming at all, I travel a lot so it's a big relief to have this tool that is so easy to use. Their customer service is also great, once I had a problem with a flight (not related to them) they managed it super quickly.

TravelPerk review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Nice idea with a room for improvements"

What do you like best?

The app is very convenient for these features:

1) possible to book a trip (hotel + ticket) in one place and store all the documents and invoices

2) responsive customer support 24/7

3) possible to keep travel information for every colleague including personal and corporate program discounts

What do you dislike?

I found these parts inconvenient:

1) although it seems like there are all airlines (including low-cost ones) available for bookings prices often about 9eur more expensive than at other websites.

2) poor support for Airbnb bookings.

Recommendations to others considering the product

Could be a nice solution which offers to arrange bookings fast, so saves time, but sometimes makes you overspending like about 9 eur per trip depending on airlines.

What business problems are you solving with the product? What benefits have you realized?

For our company, it helps to keep our travel expenses in order as well as to keep information about all passengers available 24/7

TravelPerk review by Ina S.
Ina S.
Validated Reviewer
Verified Current User
Review Source

"Great travel management for teams"

What do you like best?

You get notified about your trip and get tickets sent to your email without any additional fuss.

What do you dislike?

Didn't have any negative experiences with Travelperk.

Recommendations to others considering the product

I would recommend TravelPerk to anyone who needs to manage travel arrangements(flights, hotels) for large groups of people in the company. It's easy and fuss free

What business problems are you solving with the product? What benefits have you realized?

It is easy to manage travel for multiple people at once. You get notified at the right time when you need to check in and you're updated about other peoples that are traveling together statuses (for example if they've checked in for a flight or not).

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TravelPerk
4.7
(308)