What do you like best?
I liked that I was able to see my pay stub summaries very clearly, and that I could see a schedule of when/how much I was paid. I also liked that it was integrated right into BambooHR (though not really that cleanly).
Mostly, I like that it made the payroll all digital so I never had to receive paper checks or timesheets.
What do you dislike?
I really found the interface for TRAX payroll to be a little ugly. I'm not usually very picky about this, but it looked like the software was designed in the 90's and that it hadn't been redesigned since. Also, navigating their dashboards wasn't exactly easy. I found the distinction between Timesheet and Paystub a little confusing within their platform.
I also think that it could have included some better dashboards showing my income and how it was affected by taxes, insurance, etc. and how it grew over time.
The whole platform seemed like it was a little too complex for how much it actually accomplished. Always felt like there was more information stored within their databases than they were actually using in their dashboards.
Recommendations to others considering the product
Consider other options. TRAX seems a bit outdated, and there are many "younger" products out there that probably have a cleaner interface and many of the same (or more!) features.
What business problems are you solving with the product? What benefits have you realized?
It was essentially used by our company, Graphiq, as our Payroll tracking solutions for HR and all of our employees. If you needed to download/find historical paystubs or timesheets, you could see them within TRAX payroll (from within BambooHR).
For me the biggest benefit was me and my coworkers being able to download our historical payments, instead of keeping paper records.