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Tropo

4.2
(37)

A cloud communications API that makes it easy to build voice & text messaging apps.

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Tropo review by Giuseppe M.
Giuseppe M.
Validated Reviewer
Review Source

"Communications made smart"

What do you like best?

What we like in our company of Tropo is that is standard-based distribution of the area network architecture for the smart grid that provide us a variety type of utilities to build a private communications foundation for aggregating multiple applications across our services.

It incorporates the resiliency, adaptability, security, control, and performance features required for our organization.

Deploying one network for multiple smart grid applications provides substantial operational efficiencies and cost savings in regard to other solutions.

What do you dislike?

The ROI can be a little high. For a single application, the breakeven can be in the 5-7 year range, however adding additional applications can reduce ROI to 1-3 years. Still can take a lot of time.

For a PYME it could be a risk implement this solution. It all will depends on your business and expectations before make a choice.

Recommendations to others considering the product

Is a great platform to invest in.

What business problems are you solving with the product? What benefits have you realized?

Since the network is completely standards based, any application that runs over an enterprise IT

network or the Internet can be supported. Smart applications or fixed applications can profit of the tools Tropo provide, such: demand response, outage management, distribution automation and control, as well as mobile or portable applications used in the field such as mobile work order management, remote GIS applications, field asset management, and various personnel security applications.

The network can be configured to provide multiple virtual networks which separate and

prioritize user group or application traffic as needed.

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Tropo review by kapil y.
kapil y.
Validated Reviewer
Verified Current User
Review Source

"Create your own application using Tropo to make and receive phone calls"

What do you like best?

Without a doubt, Tropo is an excellent tool which utilizes interaction over text messages and voice network. It’s simple to use Tropo if you have enough knowledge to create a website on your own.

Instead of juggling with learning new languages, acquiring knowledge of telephony or VoIP software you can simply provide this software your code and get started to experience a new world of ultimate voice and data communication.

It also allows you to use a language of your choice from existing web server. With a single line code, you can use its multi-conferencing feature and convert entire call data to text message.

It has excellent features to choose from which includes call record, conversion from text to speech and recognizing speech.

What do you dislike?

Tropo does not guarantee a timely delivery of SMS if your application exceeds certain word limit.

They don’t provide you with delivery receipts.

Recommendations to others considering the product

You don’t require a technical expertise of understanding phone network, just a powerful voice API like Tropo can be of great help to you.

What business problems are you solving with the product? What benefits have you realized?

Tropo provides a real time experience while converting text to speech. Also, there are plenty of voice options you can choose from.

While using it, only a single line of code is required. It automatically answers call for you with hang up feature optional. It is advantageous to use it as it is a big time saver and provides users very customized solutions to suit their needs.

Tropo uses its strong cloud API technology to provide you a real-time communication experience. By connecting your phone’s network with its source code it automatically sends both calls and SMS.

What Cloud Communication Platforms solution do you use?

Thanks for letting us know!
Tropo review by Zeeshan J.
Zeeshan J.
Validated Reviewer
Review Source

"Tropo - powerful communication integration software"

What do you like best?

Tropo makes it easy to add capabilities like calls, text messages, and conferences into any application or business process. Use the web technologies you already know and Tropo’s powerful cloud APIs to automate communications without needing to install software, bear up-front costs, or handle long-term maintenance.

What do you dislike?

iCloud integration can be done in better way. Performance of web api can be improved.

iCloud integration can be done in better way. Performance of web api can be improved.

iCloud integration can be done in better way. Performance of web api can be improved.

iCloud integration can be done in better way. Performance of web api can be improved.

Recommendations to others considering the product

Highly Recommended

What business problems are you solving with the product? What benefits have you realized?

integration of monitoring tools with gsm network

operation teams can receive texts when outage occurs

integration of monitoring tools with gsm network

operation teams can receive texts when outage occurs

Tropo review by Antonio R.
Antonio R.
Validated Reviewer
Review Source

"Bring 2Factor Authentication to your application easily"

What do you like best?

It helps you add text messages and phone calls to your application without much complications and cheap fees, SMS 2 Factor Authentication and SMS Marketing, also it works if you need to add PUSH Notifications but cant afford other PUSH Services.

What do you dislike?

It doesnt have local numbers in some countries, so some additional fees may apply to your customers. It is also in the process of being discontinued so you may have to check otherwise to get your Communication needs

Recommendations to others considering the product

They are in the process of changing their model from regular usage to integrating with other Cisco products, which means they are discontinuing it, if you are not already a customer of Tropo, I suggest checking another solution for your application/needs.

What business problems are you solving with the product? What benefits have you realized?

We added 2Factor Authentication and SMS Notifications for changes in our application, new comments and sms marketing.

Tropo review by Sunita K.
Sunita K.
Validated Reviewer
Review Source

"Powerfull communication API - Tropo"

What do you like best?

I like most its real time sms delivery and converting text to sppech functionalties.

No requirement any kind of softwate installation to start use of Tropo API.

It does not require to write up lot of code to use this api means a newbie can use this easliy.

Its a cloud based API and provides rich functionality in case of communication. .

What do you dislike?

Tropo supports a certain limit of text string.

There is no feature for sms delivery report.

Recommendations to others considering the product

Yes, i recommend to other users to use Tropo API to implement the multi-factor authentication feature.

What business problems are you solving with the product? What benefits have you realized?

We used Tropo API to implement multi-factor security system to get in official webSite as an administrator. Before actually login system administrator user gets a one time password on cell phone and enters the code to get in.

Tropo review by Rajpreet K.
Rajpreet K.
Validated Reviewer
Review Source

"My Review on Tropo- Instant Messaging Software"

What do you like best?

Tropo is cloud based API that provide its own servers and interface to users to connect with other users. As it is cloud based so user don't need to install any server or software on his system.

Interface is preety much easy to use and optimised with necessary functions.

Best thing I like is its instant message delivery to customers on their phones.

What do you dislike?

Message delivery reports can be made functional. As of now User is unaware whether the message has been delivered or not.

Moreover its a good API for networking calls and messages.

What business problems are you solving with the product? What benefits have you realized?

I have used this product to connect instantly with other employees and customers across the country.

Its vast and have its roots in most of the country. It makes my work easy and useful.

Tropo review by Tabresh R.
Tabresh R.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"One solution for developers to develop website in any language "

What do you like best?

Tropo is on cloud so it saves infrastructure cost and is really handy as it gives you the freedom to code in any language you are comfortable with. It has revolutionised the whole cloud communications API platform arena.With a single line code, you can use its multi-conferencing feature and convert entire call data to text message.The standout features of tropo are call record, conversion from text to speech and recognizing speech

What do you dislike?

Tropo does not guarantee a timely delivery of SMS if your application exceeds certain word limit.

They don’t provide you with delivery receipts

What business problems are you solving with the product? What benefits have you realized?

Tropo uses its strong cloud API technology to provide you a real-time communication experience. By connecting your phone’s network with its source code it automatically sends both calls and SMS.

Tropo review by Sandip G.
Sandip G.
Validated Reviewer
Review Source

"Working with Tropo Rest API in my web application was great."

What do you like best?

Lucid request-response model just like any other express package.

Real time communication without having the user to install the application.

Advanced features enabling communication to reach out to multiple people

Ability to mask phone numbers,

Convenient and Efficient way of utilizing the API supporting Restful methodologies.

Simple Installation and CDR is cool.

What do you dislike?

Call quality can be improved,

Calls are billed on minute basis,so even if the calls last for 1min 2sec we are billed for 2 mins,

Recognition of speech back to text needs to be improved as it catches wrong words sometimes,

What business problems are you solving with the product? What benefits have you realized?

Used tropo to communicate to our customers across the globe and using its messaging service vwithin our organisation as it comparatively better and ecomomical than other communication tools already used

Tropo review by Alfred S.
Alfred S.
Validated Reviewer
Verified Current User
Review Source

": Great appliance for building connection through sharing files,documents,texts and even being able "

What do you like best?

Tropo is my all time preference because everything that is required is just a simple.No need to talk to sales representatives for registration, developer accounts are free, send long emails and sign contracts.

What do you dislike?

Tropo is beneficial but it has some of drawbacks I found while using it.The reliability of SMS delivery is one thing that always bothered me. They silently might fail to deliver it If the app exceeds a certain rate. There is no possibility to know if this will happen, so the user might assume delivery was a success but there is no way to confirm that.

Recommendations to others considering the product

I would recommend to use tropo because of its benefits on business and other team works which will serve the purpose of sharing files,documents,texts and even phone calls.

What business problems are you solving with the product? What benefits have you realized?

While using tropo I realized that it serves me to flourish my business and helped me to connect with people through sharing documents, texts and making calls even, but not in a mass rate. Inspite of having limitations using it of a certain rate it, serves my things which is good enough for my business.

Tropo review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Communication with Tropo at its best"

What do you like best?

The best thing about tropo is that we can connect to multiple peers at one time which helps us reduce our time. By this tool we can do conferencing, calls and text messages to each other. If you know how to build a simple application and you want a calling feature in you application/website then you just need to add few lines of code. It has many other features likes text to speech, speech recognization and moreover you can also records the calls.

What do you dislike?

As if there are not much cons of tropo but the one thing is there, that it is difficult to know that your message has delieverd or not because it does not provide any indication or reciepts after sending message.

What business problems are you solving with the product? What benefits have you realized?

By doing conference calls with each other we discuss our ideas to solve issues in the apps we are developing which helps us to make our business

Tropo review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"All About tropo's"

What do you like best?

TRopo provides a best platform to use VOIP feautre in easy and reliable way . It provide an API for VOIP and by use of which we can easiy create apps that can handle voice calls ,video calls , tex t messages group messgaes, conferences calls, call transcription etc..Through this we can directly send/receive messages to/from other sites rather than opening the site opening .integration of this with other tools is very easy .Best part is we do not need to run the webserver for an application means direct opening of the site

What do you dislike?

We cannot acknowlegde whether our message is successfully sent or not to the receiver , thus makes annoying and increases chances of communication gap.

Recommendations to others considering the product

it have been consistent , reliable, secured and easy to use. i recommend it to everyone to use it once as it has been free for the development and pad for the enterprise.

What business problems are you solving with the product? What benefits have you realized?

It had made things easier because we need not to think more about adding feautre over voIP ,it has full inbuilt feautre .

Tropo review by Rajni G.
Rajni G.
Validated Reviewer
Review Source

"Nice api to send sms and meeting conference "

What do you like best?

I kike it verymuch it is cloud based api so we dont need to install extra software and ser up it is easy way to use and send sms along with conference with clients. Huge market demand of this api because of fast deliver sms.

What do you dislike?

I dont like when it goes wrong while communicated wirh clients. It required huge amount of interenet and text ti speech is sometimes no work

What business problems are you solving with the product? What benefits have you realized?

We solve many business problems like human resources and customers satisfaction because this is must for all business prospective to earn more profit. All meetings and conferences are on time. So all customers are happy with us

Tropo review by Bhupinder s.
Bhupinder s.
Validated Reviewer
Review Source

"Review to Tropo services "

What do you like best?

A cloud communication API tool that makes recieving and making phone calls SMS messages pretty convenient by allowing the uses to create their own application without installing actual drivers.

What do you dislike?

certain downsides of this tool as it provides word limit of SMS messages if its exceeded there is no guarantee that the SMS messages have been delivered and they do not provide the delivery receipts

What business problems are you solving with the product? What benefits have you realized?

Usinv it to connect with employees in different parts.It provides cheap services where local numbers charge 1 dollar per month (check if you can write like $1) with inbound and outbound calls with only $0.0075 per minute and $ 0.015 per minute

Tropo review by Simon S.
Simon S.
Validated Reviewer
Verified Current User
Review Source

"Tropo"

What do you like best?

Tropo is actually my favorite. Tropo is a fantastic and an easy tool to build phones and SMS apps. You will notice that the developer account is free and is a matter of a simple registration without the requirement of contacting sales representatives, long emails and contracts. Tropo service uses API technology and provides sample codes in PHP, javascript, Ruby and python, so it is very easy to start and understand right away. Its exciting features enables making calls, receiving calls, voice recognition, conferences calls, call transcription, as well twitter and SMS interaction possible from your own webpage. Also, no need of a webserver to run your app.

What do you dislike?

Tropo does not provide delivery receipts. It is possible that your app sends the message and Tropo accepts it, but they might or might not deliver it. Also, without built-in full range of VXML grammars that helps make voice recognition practical, ambient noises as commonly felt on cells in restaurants and or cars makes it unusable.

Recommendations to others considering the product

Cisco might bring new functionality to Tropo quickly.

What business problems are you solving with the product? What benefits have you realized?

With cisco having acquired Tropo, it will be best to checkout their road map first. Cisco might bring new functionality to Tropo quickly. Tropo offers enhanced telephony services. For many of my clients, Tropo allows phono to get connected and enable Tropo to place or receive phone calls to and from real telephone numbers. Tropo voice applications used directly from a webpage, Tropo’s speech recognition and text-to-speech in 24 languages, as well as offers my clients to record and play media such as WAV or MP3 files or even conduct conference calls, call transfers and call recording.

Tropo review by Rahul Kumar S.
Rahul Kumar S.
Validated Reviewer
Review Source

"Tropo a complete business processing software for communication purposes."

What do you like best?

1. It has powerfull cloud API that provides Powerful features like adding calls, text and speech recognition facility into any application.

2. It supports text to speech features and even more in different languages.

3. Call recording, text messaging are adding cream over crops

What do you dislike?

1. At first it takes bit of technical language to add these API to our application.

2. Text to speech features need to improved.

3. Makes the existing application a bit heavy

What business problems are you solving with the product? What benefits have you realized?

A complete communication problem is handled by Tropo else it needs a lot of effort to convert text to speech or vice versa.

Tropo review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Perfect for voice and messaging"

What do you like best?

It's has removed the overburden of using webserver to run the application.we can easily integrate the tropics to connect with the peers through different means of communication either by messages ,calls or voice calls by using the cloud API with real time communication.As it is from Cisco so security wise it is a great option to make your app Mesages/call secured .

What do you dislike?

It does not show the information of the message send like whether it is received or not delivered or when delivered etc

Customer support show issue to be replied back in two hours but it takes more than that .need to improve customer interaction services.

Sometime lag is shown in voice calls whenever we are on low bandwith server

What business problems are you solving with the product? What benefits have you realized?

We are using to create a voip apps with usage of tropo API services

Tropo review by Ajit P.
Ajit P.
Validated Reviewer
Verified Current User
Review Source

"Tropo enhances your communications"

What do you like best?

Tropo makes it simple to build phone and SMS apps. I use Tropo's powerful cloud API to bring real-time communications to my apps. Imagine the power of being able to make calls, receive calls, use voice recognition, interact over SMS or Twitter or even create conference calls and transcribe calls, all from your webpage! They also provide hosting so no need for a webserver to run your app.

What do you dislike?

Although Tropo's free developer account are pretty generous, one thing that always bothered me is there reliability of SMS delivery. If your app exceeds a certain rate (10 per minute), they silently might fail to deliver it. There is no "handshaking" to your app to tell you if this will occur, so the user might assume delivery was a success, but there is no way to confirm that.

Recommendations to others considering the product

Tropo is now acquired by Cisco, so checkout their roadmap first.

What business problems are you solving with the product? What benefits have you realized?

Biggest benefit is the enhanced telephony capabilities it provides. For many of my clients, I have implemented a "call me now" button that uses Tropo to initiate a phone call and uses Tropo's speech recognition to transcribe that call and extract some keywords. This provides the client some context as to the context of the call which can be later analyzed. Pretty nifty, eh?

Tropo review by Nicholas M.
Nicholas M.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Tropo allows us to build, prototype, or roll out voice enabled apps quickly."

What do you like best?

Tropo makes building standalone voice apps very simple. Even if you are not a coder, their scripting language is very easy to pick up. If you are a developer, their APIs are very flexible and allow you to easily integrate your application to support voice and sms capabilities in many new and unique ways. Their developer program is free to use without time constraints or any limits to the number of applications you spin up. For me, this is one of the best reasons to use them and I wish that other "API as a Service" companies would follow this example.

What do you dislike?

The API documentation is a little hit an miss on the code examples. I have noticed a few places where a variable name is declared that is later referenced in a completely different spelling or format. It's not a big deal if you have a dev background, but for people starting out, it could be a bit confusing. That being said, I have noticed that some of these have been cleaned up.

Recommendations to others considering the product

Sign up for the developer program and take it for a spin. There is no commitment required and you can see for yourself if the solution is a fit. Worse case, you get to play around with some neat tech and learn something new.

What business problems are you solving with the product? What benefits have you realized?

I work as a consultant and use Tropo to enhance the product offerings the company I work for provides their clients. Our team is also testing Tropo integrations to internal projects and systems that we maintain.

The biggest benefit I see with Tropo is in the time it saves and the options it opens in providing customized solutions. Tropo allows us the flexibility in how much we (or our clients) put into the cloud and removes many of the limits that come with traditional phone services and packaged applications.

Tropo review by Industry Analyst / Tech Writer in Outsourcing/Offshoring
Industry Analyst / Tech Writer in Outsourcing/Offshoring
Validated Reviewer
Review Source

"Build Powerful Communication Applications using Tropo"

What do you like best?

Tropo provides apis like :-

1.Tropo Script API

2.Tropo Web API

3.Tropo REST API

which we can use to develop great functionality like calling , text to speech, speech recognition and language conversion makes your work and helps our application to grow.It

Tropo is free while testing your code.It provides Powerful Scripting.

What do you dislike?

It uses certain dependencies which tend to directly proportional to the Internet Speed.

You have to purchase the license but it's worth it.

and rest is near to perfect.

Recommendations to others considering the product

Great package for calling , text to speech, speech recognition and language conversion makes your work very easy and helps your application to grow.

What business problems are you solving with the product? What benefits have you realized?

A very powerful package ,we have minimized lot of your effort for converting text to speech or vice versa.

created multiple application using the Apis.

Tropo review by Keith G.
Keith G.
Validated Reviewer
Review Source

"Easily Build Voice and Messaging Apps with Tropo"

What do you like best?

The powerful cloud API of Tropo is very useful for me. I use it all the time for real time communications. I can do so many things from my very own web page. For example, I have tried making calls and even receiving calls with the use of this tool and I was not disappointed because I was able to do those things with ease.

I also like the fact that there is no need for me to use a web server to run my application.

What do you dislike?

I am a bit bothered with how reliable their SMS delivery is. I am very happy with the features but what would be the use of these features if they do not work 100%? There is a requirement that you have to follow which is to only send 10 SMS per minute. This is not bad if you are only running a small company but for me, I find this hard to do as I need to reach a lot of people in a limited amount of time.

Recommendations to others considering the product

I would recommend that you sign up for this first just to see what it is made of before you can decide if you truly like it or not. People can usually see if it fits with the type of services that they need and want. For me, it is divine.

What business problems are you solving with the product? What benefits have you realized?

I have solved the issue of communicating with others through my very own web page and the different features that Tropo can provide are truly very useful for me.

Tropo review by Prince N.
Prince N.
Validated Reviewer
Review Source

"Tropo"

What do you like best?

It is very good app enhancemant toll for messaging, calls and confrences.

It can be added to websight or an application manage calls and messaging.

No need to install a software it can be added only with a small piece of code.

It has speech recoganization and and advanced features including recording and SIP.

What do you dislike?

It is a piece of code only developers can understand this, for a front user it is difficult to understand and inject.

What business problems are you solving with the product? What benefits have you realized?

Enhancing the features of our application. a

Tropo review by Mandeep V.
Mandeep V.
Validated Reviewer
Review Source

"Tropo- Instant Text"

What do you like best?

Tropo is a cloud based platform that works without setting the hardware or installing softwares .It helps in sending messages to customers or employees across the country. Its been used excessively by mid range and small scale businessesss.

Sending automatic messages and conference is really easy.

Moreover its secure nd scalable

What do you dislike?

Issues while updation. By thre way its a good interconnection product.

What business problems are you solving with the product? What benefits have you realized?

I have been part of this product and it has helped to inform our customers and deal with the issues.

Tropo review by Sonaj G.
Sonaj G.
Validated Reviewer
Review Source

"Its makes easy to messaging, calls and conferences "

What do you like best?

Its is cloud based api technology which we use to call and messaging to Someone so it is very impressive and intelligent software because we don't need to install another software it is automate communications.

What do you dislike?

It required huge amount of bandwidth to communicate so slow internet is not properly communicate with it.

What business problems are you solving with the product? What benefits have you realized?

It helpful in business process conferences and online meetings and solve many problems with in seconds with hassles free. Increase profits and less time because time is money

Tropo review by Sonia K.
Sonia K.
Validated Reviewer
Review Source

"My review on Tropo"

What do you like best?

Tropo is a product that is based on cloud. So server is provided by tropo itself, user don't need to worry about the server.

Its basically used to sent messages at one go to users with high rate of success. Its used for calling and converting call data to text

What do you dislike?

Word limit is always been a problem in TROPO. It does not guarantee after certain limit

What business problems are you solving with the product? What benefits have you realized?

Using this product to deliver products information to clients and cuatomers.

Tropo review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Speech and text speech makes easy."

What do you like best?

Using this tool makes my application with more features. This is cloud based application which can integrate and make you work easy. The functionality like text to speech , calls handling , speech recognition and converting into different languages which make you use this all others.

What do you dislike?

I really like this tool with some great handling of various features but i found that the it is not so easy to use you need have knowledge inorder to make work and for evey features you need to pay some extra bucks.

What business problems are you solving with the product? What benefits have you realized?

It really solves our handling of calls and lanuguage conversion of diffrent speech which really helps to grow our businesses.

Tropo review by G2 Crowd User in Information Technology and Services
G2 Crowd User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Really great service and really great customer support"

What do you like best?

Tropo's customer support is amazing! We use them with our customers and every time I need them to investigate an issue they're very responsive and helpful. The service is great but when something isn't 100% right they're willing to help get to the bottom of it.

What do you dislike?

There's really nothing I dislike. I do have to contact their support team for help sometimes but it's usually not an issue on their end. I would like to see more transparency into their system status.

Recommendations to others considering the product

Definitely utilize their support team as they're really communicative, willing to help, and great at providing full details.

What business problems are you solving with the product? What benefits have you realized?

Being able to have a redundant, reliable method of sending messages via Tropo and being able to quickly get answers to problems.

Tropo review by Saloni M.
Saloni M.
Validated Reviewer
Review Source

"Best tool for text messages "

What do you like best?

I think tropo is the best software when it comes to text message conversation and you can pick the language in which you are comfortable and convert important calls in text as well.

What do you dislike?

I haven’t come across anything negative in this so far i think they serves its purpose very well.

What business problems are you solving with the product? What benefits have you realized?

I am using it for my text conversations with clients and it works wonderfully.

Tropo review by Antonio M.
Antonio M.
Validated Reviewer
Verified Current User
Review Source

"Voice and Messasing made easy"

What do you like best?

It's amazing how Tropo solves voice and messasing with such an easy to use API. The service is now certified by cisco and support is amazing. It has a perfect portfolio of products and it's price is nothing compared to other services or self hosted solutions.

What do you dislike?

Noithing to dislike this service is near to perfection.

Recommendations to others considering the product

Tropo is free for devs, so you should definately try it, i'm almost sure it will fit your needs.

What business problems are you solving with the product? What benefits have you realized?

VoIP, messaging, API integration, good documentation

Tropo review by mohit p.
mohit p.
Validated Reviewer
Review Source

"Nice app for conferences meetings"

What do you like best?

This is cloud based api so that no need to install any extra software speech to text is awesome and so deal meetings online it is easy to use and access

What do you dislike?

Sometime it requires more Internet speed so this one is bad for small organization

What business problems are you solving with the product? What benefits have you realized?

We solve many bussiness like human resources and time save through online meeting and conference

Tropo review by Bhawna A.
Bhawna A.
Validated Reviewer
Review Source

"Superb 👌"

What do you like best?

I really liked its features..Calling,texting,feature is superb👌we can use it for conference so we solve many business problems

What do you dislike?

It Is Cloud based.so we cant use without internet do this is very dislike feature.

What business problems are you solving with the product? What benefits have you realized?

we solve many business like communication, text to someone without any interfaces. we can handle many Human resources so that we controlled easily

Tropo review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Nice API for multi factor login/authenication"

What do you like best?

Tropo's real time communication i like best. No need to write any big code block to use its api. No worry about installation and maintenance.

What do you dislike?

Nothing find to dislike regarding Tropo API.

What business problems are you solving with the product? What benefits have you realized?

Using Tropo we used multi factor login feature and this helped a secure login on production systems. For authentication purpose used random number. First sent generated number as a SMS on Integrator's cell phone and ask to put the same in the provided field on form. If input matched with the generated number then successfully login to system else not.

Tropo review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Great tool to convert voice callsall"

What do you like best?

Tropo is the best available tool in the market by which we can convert voice calls into text easily. This API server provides bunch of useful functionalities like freedom to use any kind of language for the source code and connect it to the calls. It makes members interactions easy.

What do you dislike?

Tropo has very few limitations like it doesn't support receipts of calls. Sometimes calls resulted into delay during conversion and Tropo can't convert calls when there is noise at the back end

What business problems are you solving with the product? What benefits have you realized?

Voice call and SMS management

Tropo review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Powerful tool with great functionality."

What do you like best?

Tropo is great for internet based application which make instant messgaing. Its having some great features like speech recognition where automatic speech can recognise in various languages and even when you text then can convert into audio or sppech.

What do you dislike?

I find this application very interesting and with great functionalities but one thing i found that speech recognition features failed and also with using diffrent function tou need pay some high amount.

What business problems are you solving with the product? What benefits have you realized?

It really helps in building our business app with speech and calling features which one great.

Tropo review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Great caling and speech recognition features."

What do you like best?

Tropo is having great features which based on cloud and provide you with speech recognition, text to speech , language conversion , calling which makes your application with more functionality and handle all this very perfectly.

What do you dislike?

I really like this application but i found that if you have internet speed is slow then it doesn't work proeprly , you need high internet to use this features.

What business problems are you solving with the product? What benefits have you realized?

Tropo helps to grow our business in handling various calls and contacting to our cutomers and makes more profitable.

Tropo review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Best server for phone calls and SMS connecting through source code and do operations accordingly"

What do you like best?

Tropo is best API server platform by which we can convert our phone calls, voice calls in text. Without worrying about code we are free to use any kind of language for operations. One of the best thing is account creation for Development is free.

What do you dislike?

If the calls has any kind of disturbing noise at the back end Tropo would be not able to convert at deliver it for you.

Also Tropo doesn't provide receipt

What business problems are you solving with the product? What benefits have you realized?

Using this API for conversion of voice calls

Tropo review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Tropo is leading interactive tool."

What do you like best?

Tropo have key features like calling , text to speech, speech recognition and language conversion makes your work and helps our application to grow.

It is very useful tool in for better communication among organisation.

User also have feature to attach files and send through Troop.

What do you dislike?

Tripo is one of best in its segment but can be improved further by adding additional features like screen share.

What business problems are you solving with the product? What benefits have you realized?

Use it as means of communication in the organisation.

Tropo review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Great speech and calling feature."

What do you like best?

Tropo have great functionality which make your application grow features like calling , text to speech, speech recognition and language conversion makes your work and helps our application to grow.

What do you dislike?

I really love this application and have some great functionality but I thing I noticed that it always required some speed of internet to work it perfectly.

What business problems are you solving with the product? What benefits have you realized?

I helps to grow our business and handling of various calls.

Tropo review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Best calling feature"

What do you like best?

Tropo have great features like calling , text to speech, speech recognition and language conversion makes your work and helps our application to grow.

What do you dislike?

We need high internet connection.

Also makes software really heavy.

What business problems are you solving with the product? What benefits have you realized?

It helps in organisation to have better interface for software.

Tropo review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Worthy calls and text messaging capability framework for mobile apps"

What do you like best?

Voice messaging and automated messaging

What do you dislike?

More demos would be helpful as it allows similar implementation when texting VOIP features, call center heuristics

What business problems are you solving with the product? What benefits have you realized?

Quick whiteboard to productization of ideas

Kate from G2 Crowd

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* We monitor all Tropo reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.