Truly

Truly

(56)
4.8 out of 5 stars

Connect Conversations to Revenue

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Truly Features

Training
Knowledge Base

Organizes knowledge from fellow sales representatives and other experienced employees for reference.

Not enough data available

Coaching Materials

Offers content and training for new hires within the tool.

Not enough data available

Playbook Creation

Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes.

Not enough data available

Video Record

Records users' practice or live pitches for future reference and improvement.

Not enough data available

Phone Number Management
Local Phone Numbers

Generate phone numbers native to a target location

99%
(Based on 11 reviews)
Toll-Free Numbers

Create toll free numbers for tracking purposes

100%
(Based on 8 reviews)
Port Existing Numbers

Transfer existing numbers into the call tracking system

97%
(Based on 9 reviews)
Calling
Record Calls

Records calls for future reference.

99%
(Based on 15 reviews)
Generate Location

Generates an area code local to where the user is calling to increase likelihood of pick-up.

100%
(Based on 10 reviews)
Call Types

Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise.

98%
(Based on 17 reviews)
Click-to-Call

Gathers contacts from integrated tools, allowing users to call with one click.

100%
(Based on 14 reviews)
Incentives
Badges

Assigns achievement badges to high-performing employees based on pre-determined standards.

Not enough data available

Triggers

Automatically recognizes achievements that should be added to the leaderboard.

Not enough data available

Commission Calculator

Helps users determine sales goals by calculating potential commission rates.

Not enough data available

Leaderboards

Highlights top-performing employees to publicly reward their achievements.

Not enough data available

Feedback
Review

Lets managers review recorded video pitches to discuss areas of skill and areas that require improvement.

Not enough data available

Scorecard

Provides a scorecard to display team and/or individual performance.

Not enough data available

Coaching Card

Allows managers to utilize and snapshot scorecards to coach new hires and assign action items.

Not enough data available

Leaderboard

Projects team sales performance publicly to reward and motivate employees.

Not enough data available

Real-Time Updates

Updates sales data in real-time so as to help teams remain close to their goals.

Not enough data available

Notifications

Notifies users of company-specified "danger zones" to correct behaviors and re-align sales processes in the right direction.

Not enough data available

Competition

Motivates employees by creating time-sensitive competititons that drive performance.

Not enough data available

Tracking
Visitor & Keyword Tracking

Record which campaigns and landing pages are converting into phone calls

96%
(Based on 8 reviews)
Dynamic Number Insertion

Assign a unique tracking number to each visitor

100%
(Based on 8 reviews)
Multi-Channel Call Attribution

Decipher which marketing channels are converting and most effective

96%
(Based on 8 reviews)
Contacts
Personalization

Retains a log of extraneous contact information such as timezone and contact engagement.

99%
(Based on 14 reviews)
Information Locater

Finds and opens saved contact information for reference at the time of a new call.

99%
(Based on 14 reviews)
Record Prospect Data

Allows users to denote which contacts they believe are prospective customers.

100%
(Based on 10 reviews)
Personalization
Profiles

Creates user profiles similar to social media pages that display private or public statuses and updates.

Not enough data available

Custom Reports

Generates reports with customizable fields to further understand employee performance.

Not enough data available

Dashboards

Visualizes individual and team insights such as new leads and outbound calls.

Not enough data available

Goal Setting

Allows teams to set trackable goals within the tool.

Not enough data available

Analytics
Call Data

Provide the representative with caller data upon receiving a phone call

96%
(Based on 11 reviews)
Call Recording

Offer the ability to capture and replay a conversation for further information

94%
(Based on 10 reviews)
Advanced Reporting

Prepare detailed reports regarding call data by source, keyword, or landing page

97%
(Based on 5 reviews)
Insights
Notes

Allows users to take notes during or after the call for future reference.

99%
(Based on 15 reviews)
Daily Summary

Delivers users a daily summary of activity.

99%
(Based on 11 reviews)
Automated Voicemails

Sends automated voicemails to prospective clients who fail to answer.

95%
(Based on 13 reviews)
Automated Emails

Sends automated emails to increase engagement with prospective clients.

96%
(Based on 12 reviews)
Sorts Prospects

Organizes contacts based on probability of success.

100%
(Based on 9 reviews)
Administrative
Integration

Integrates with CRM and financial systems to help determine goals

Not enough data available

Employee Structure

Organizes team members by roles, activities and objectives and weighs tasks by importance.

Not enough data available

Behavior Monitoring

Allows managers and administrators to peruse profiles and monitor employee behavior and performance.

Not enough data available

Call Routing
IVR

Direct a phone call without the need for a human representative, but instead a voice responder

97%
(Based on 6 reviews)
Call Scheduling

Route calls based on the time of the day to reach the proper representative

97%
(Based on 6 reviews)
Geo-Routing

Route calls based on location to reach the proper representative

97%
(Based on 5 reviews)