The prompt email notification of any new changes in any of the three major credit reports is both very reassuring and useful. Whether the change is anticipated or unexpected, the monitoring alert makes it very easy to log in to my account and determine if the change was my doing or needs further investigation.
What do you dislike?
A mobile app or at least a more mobile-friendly website would make checking my account and alerts easier.
What business problems are you solving with the product? What benefits have you realized?
This service provides ready notification and peace of mind such that you do not have to concern yourself with credit monitoring and can focus on work otherwise.
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