Trustpilot

4.1
(112)

Trustpilot is a customer review management tool that helps you connect and build trust with customers and potential customers. Automate your review collection process, gather feedback, improve organic search results, increase CTR and conversions on paid search with Google Seller Ratings, and amplify your online presence with Trustpilot.

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Trustpilot Features

Consumer Intelligence

Customer Feedback

Provides a forum for customers to give feedback and data storage for company analysis.

88%
(Based on 32 reviews)

Competitive Intelligence

Allows users to get real-time information on competitors performance and reputation.

77%
(Based on 21 reviews)

Sentiment Analysis

Gives users greater visibility into the how feel and respond to reputation gaining tactics.

83%
(Based on 21 reviews)

Reporting

Revenue Reporting

Provides tools with enhanced filtering and correlation between revenue and reputation.

73%
(Based on 10 reviews)

Corporate Reporting

Helps monitor the overall performance of marketing efforts and brand establishment.

81%
(Based on 15 reviews)

Dashboard

Provides a centralized hub and management tools for all data points related to online reputation.

88%
(Based on 27 reviews)

Media Monitoring

Social Networks Monitoring

Helps track and monitor social media trends and interactions.

82%
(Based on 12 reviews)

Social Media Management

Helps manage social messaging and measures the full impact of social campaigns.

80%
(Based on 13 reviews)

Digital Media Monitoring

Helps manage ad messaging and measures the full impact of digital advertising campaigns.

78%
(Based on 10 reviews)

In-House Management

Employee Performance

Gives visability into employee performance and each individual's impact on reputation initiatives.

80%
(Based on 15 reviews)

Team Workflow

Helps establish a workflow that allows team members to communicate effectively and collaboratively.

79%
(Based on 15 reviews)