TrustSpot

3.3
(5)

TrustSpot is a business review and reputation management platform that allows companies to automatically gather quality, 100% verified buyer reviews for their business. By collecting TrustSpot reviews, businesses can increase their trust and brand loyalty with existing customers, as well as drive new sales through social engagement, email marketing channels, and improved SEO. TrustSpot reviews are gathered and displayed on unique company profiles, as well as in widgets and badges directly on the company's store or website. Reviews are also synchronized with major search engines for incredible SEO benefits such as higher click rates on organic results and AdWords campaigns.

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Showing 5 TrustSpot reviews
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TrustSpot review by Mehdi M.
Mehdi M.
Validated Reviewer
Verified Current User
Review Source
content

"The best review system"

What do you like best?

Very easy to use, offers the same functionalities as Yotpo for a 1/4 of the price. The Support is 24/7 ultra responsive and on point.

- Easy to use

- Clean inteface

- All the functionalities an e-commerce website needs

- Trusted by Google for rich snippets

- Best value (all the competitors are charging out-of-their-mind prices)

- Lightning fast support

What do you dislike?

Nothing to dislike. If there would be a wish, it would be maybe for more customization.

Recommendations to others considering the product

Don't waste your money with the other ones. It's a review system, not a NASA program. Not worth all the money the other ones are charging.

What business problems are you solving with the product? What benefits have you realized?

We had a paid Magento extension before and it was unusable due to Spam. We looked for trusted review systems but they were all insanely expensive. The competitors don't even display their prices on their website which is beyond annoying. We had a demo with Yotpo, nice but they wanted $8K upfront. We finally found Truspot, they were great. Showed their prices on their website. The system is straightforward, clean and easy to use. Really happy.

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TrustSpot review by Brian T.
Brian T.
Validated Reviewer
Verified Current User
Review Source
content

"Great Ratings system for my business"

What do you like best?

TrustSpot has been very easy to implement with our current software, so that customers get an opportunity to provide public, impartial feedback after interacting with our customer service team. The pricing is very reasonable, and the reviews and widgets are well designed and easy to put on our website

What do you dislike?

I would love if they were a google adword partner for reviews so that we could use the reviews and ratings in adword campaigns

What business problems are you solving with the product? What benefits have you realized?

We wanted to find a way to collect and present verified reviews of our company and service, so that we could better promote our highly rated service team. It was easy to implement on the website, and we now get the star ratings on organic google searches!

What Product Reviews solution do you use?

Thanks for letting us know!
TrustSpot review by Harrison T.
Harrison T.
Validated Reviewer
Verified Current User
Review Source
content

"One of the great review sites out there"

What do you like best?

I really enjoy how easy it is to manage the control panel and setup.

What do you dislike?

Wish the price can be lowered sometimes or even a discount. It is more pricey than the competitors.

Recommendations to others considering the product

If you are looking to increase SEO traffic, google snippets, and also ask your customers for reviews.

What business problems are you solving with the product? What benefits have you realized?

It is to enrich my ecommerce website. I needed a software/website to collect permanent reviews from customers. I realized it helped with SEO and also search engine.

TrustSpot review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Buggy - didn't work for me"

What do you like best?

Easy to integrate into existing website via iframe or bcc on email.

What do you dislike?

I received a 'no credits left' email every 5 minutes for almost 24 hours before customer services acknowledged and fixed the error (I also *did* have credits available).

What business problems are you solving with the product? What benefits have you realized?

Lack of reviews - but platform didn't work so no benefits realised.

TrustSpot review by Jonathan W.
Jonathan W.
Validated Reviewer
Review Source
content

"Horrible Company. Horrible Product."

What do you like best?

Nothing. The have no support for their product. Software doesn't work.

What do you dislike?

Everything. Terrible support. No way of getting in touch with them. They never do what they say they are going to do.

What business problems are you solving with the product? What benefits have you realized?

I thought they were going to help with reviews. But they didn't. And overcharged us for months.

Kate from G2 Crowd

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* We monitor all TrustSpot reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.