What do you like best?
Trustwave's a great product to have if you're wither launching the a new website or you already have an online presence.
I like the overall product as it provides great scanning and pen testing capability to mitigate online threats and unwanted penetration. My IT compliance team kinda questioned me as they were a bit skeptical and they thought a lot of other products also provide scanning and testing but what makes Trustwave truly great is it's threat research and managed security services. Threat research sets it apart as I see it a way of continuous improvement and tendency to keep fighting the unwanted malware
What do you dislike?
There's nothing to dislike about the product really as I feel it's a one stop solution and has everything one can expect from a cyber security module. However, I feel the response time from their service team could be a little better.
Recommendations to others considering the product
- work on the service team, it seems they are a bit short-staffed or at least they were in 2016. May be things have gotten better now. It took them a couple of business days to respond to an email.
What business problems are you solving with the product? What benefits have you realized?
Online payments were secured.
Company's website was being protected from malware.
Continuous screening of the databases and online patterns/footprints.