TrustYou Messaging

4.5 out of 5 stars

TrustYou Messaging enables hotels to offer online and mobile check-in.

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TrustYou Messaging Reviews

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TrustYou Messaging review by User in Marketing and Advertising
User in Marketing and Advertising
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Verified Current User
Invitation from G2 Crowd

CheckMate-Personalization with Automation

Reviewed On
What do you like best?

The thing i like most about checkmate is that it is personalized+automated+integrated technology that leaves our customers feeling extremely happy This software allows us to send information to our customers while saving time, but letting the customer feel a personalized experience which makes them happy. It also has allowed us to take our customer service to another level. And lets be real..... Better service leads to Better Reviews.

What do you dislike?

The major thing i dislike about this product is the pricing. Although this product helps me meet many of my clients needs, I feel $199/month is a bit expensive for this service. If the service was slightly cheaper then i'd have no complaints at all.

Recommendations to others considering the product

Try to negotiate a set rate lower than the current one if possible. But either way definitely start off by using the free trial

What business problems are you solving with the product? What benefits have you realized?

The problem that this program has solved is the problem of communicating with our customers. This has speed up the process significantly while also adding a personalized touch. Overall the greatest benefit here is the reduce communication time.

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TrustYou Messaging review by Administrator in Hospitality
Administrator in Hospitality
Validated Reviewer
Invitation from G2 Crowd

Used for review management

Updated On
What do you like best?

Can see multiple hotels in one place and the custom score metrics

What do you dislike?

Navigation could be better when tryinh to switch properties

Recommendations to others considering the product

Great for the hotel level and above proptery level

What business problems are you solving with the product? What benefits have you realized?

Responding to negative guest reviews. Can easili see data for all hotels in my region.

What Hotel Management solution do you use?

Thanks for letting us know!
Kate avatar
Kate from G2 Crowd

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