I was facing trouble using different solutions for web conferencing, remote support, video conferencing etc. What TurboMeeting provides is, it gives me 6 real time collaboration applications in one box. i.e. web conferencing, audio conferencing, remote support, remote access, video conferencing and webinar.
Plus it is an on premise solution which I have plugged behind my firewall, hence security is much better. It has definitely reduced my costs and have helped increased my business by having better client interaction and instant resolution to technical issues.