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TVEyes

TVEyes

4.1
(253)

With TVEyes broadcast media monitoring service you can quickly and easily discover TV and radio coverage.

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TVEyes review by Jennifer D.
Jennifer D.
Validated Reviewer
Review Source

"Great Broadcasting Monitoring Tool"

What do you like best?

TV Eyes monitors both TV and radio in 210 media markets across the U.S. and provides real-time email news alerts anytime your search term is mentioned. Additionally, you can watch TV coverage in real-time which is helpful if you need to 1) Respond to something immediately 2) Tweet/post about it on social media or 3) Clip the segment and send to interested parties

TV Eyes also provides real-time audience insights and earned media value, giving us the ability to provide ROI to clients as well.

Having a real-time monitoring and alerting tool has allowed us to be proactive in a number of ways: watching secured segments live, responding to comments immediately or monitoring for brand mentions in a crisis situation.

One VERY important distinction between TV Eyes and its competitors is that TV Eyes monitors and picks up EVERYTIME a segment about your company/client runs. Local TV will often run the same segment multiple times, which makes a big difference in terms of reach and impact, and TV Eyes will report to you everytime the segment runs: 5 am, 7 am, 6 pm newcasts, etc. Competitors will only catch a segment once, which is not truly reflective of the media coverage you're getting.

Additionally, the customer support is very fast and responsive and the price is reasonable.

What do you dislike?

Not necessarily a disklike, since all broadcast monitoring tools do this, but something to keep in mind is that the monitoring is all based off of closed captioning keyword searches and closed captioning may write the same word multiple ways.

This means it is really important to think about all the different ways a word/name may be captured on closed captioning and monitor for them all. For example, if I wanted to capture barbecue I would search terms such as "barcecue" and "bbq" and "bar be cue."

What business problems are you solving with the product? What benefits have you realized?

Proactive media relations as well as brand monitoring and crisis mitigation.

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TVEyes review by Michael C.
Michael C.
Validated Reviewer
Review Source

"Helpful service unlike any other"

What do you like best?

TVeyes has an incredible level of detail, almost a complete selection of networks to choose from and find relevant content. The fact that it's up to date almost instantly is also perfect for today's social media environment. Commentary and analysis need to be almost instant to ride the news wave, and TVeyes helps us do just that.

What do you dislike?

Sometimes it's hard to find exactly the clip you are looking for, because if your search doesn't match exactly what is present in the closed captioning, it resets your entire search. makes the search process very long and painstaking. I also wish there was a better way to set up tracking over time, to generate graphs for how often certain words are used by certain networks.

What business problems are you solving with the product? What benefits have you realized?

We're a non profit that monitors the news and entertainment media in regards to their coverage of immigration. So a tool like this is incredibly helpful to get a detailed perspective from a variety of sources. TVeyes truly provides us with a depth and breadth advantage, no other company compares.

What Media Monitoring solution do you use?

Thanks for letting us know!
TVEyes review by Charlie H.
Charlie H.
Validated Reviewer
Review Source

"Great way to save time and energy"

What do you like best?

I'm instantly alerted when our search terms hit the airwaves and can have a custom link edited ready to share with leadership or download and save within 3-5 minutes of the mention airing.

What do you dislike?

It is a little cumbersome to create reports that are visually interesting and easy to present. The data that can be pulled is good, but it takes a little work on the back end to make it appropriate to share to leadership or board members in a way that would be easily understood by non-media types.

What business problems are you solving with the product? What benefits have you realized?

We previously tried to record all newscasts on a DVR for monitoring purposes, but that took active monitoring and could easily be thrown off if program changes affected newscast start times or lengths. We also did not have an easy way to share the content that we recorded with other people involved other than having them come to my office and view it or me giving them a summary.

TVEyes review by Lou C.
Lou C.
Validated Reviewer
Verified Current User
Review Source

"Easy way to track your TV mentions"

What do you like best?

TV Eyes allows me to keep track of brief mentions our University gets on local television, which are things I'd otherwise not have any access to; this is critical for knowing when media picks up and uses our written outreach. It also tracks and finds clips from other parts of the country, which has led to some nice finds and mentions we'd otherwise never know about.

What do you dislike?

My only complaint would that they occasionally do not track a certain outlet that I need. However, they will take requests and add outlets if they are able.

Recommendations to others considering the product

It's a very price friendly product that does an awful lot for you. Highly recommended.

What business problems are you solving with the product? What benefits have you realized?

The biggest thing is getting a better handle on the reach we get with media releases. We otherwise would have to record and watch or listen to every single news broadcast in the region every single day. Getting a handle on what's getting picked up helps us shape how we do outreach in the future.

TVEyes review by Ben A.
Ben A.
Validated Reviewer
Review Source

"Great tools, easy to use platform"

What do you like best?

I like how easy it is to find content when you've seen it on TV. Often times I'll see something when watching TV and be able to download that clip to show co-workers about 4 minutes later.

What do you dislike?

Sometimes the keyword search can be finicky. I've oftentimes searched for a certain word or name, and it doesn't come up with a search, but then used the time search function and found the clip, which included the exact words I searched for in the transcript. I also wish you could set a search term that has multiple spellings, as a lot of times names get misspelled in closed captioning.

Recommendations to others considering the product

Definitely easier to use than IQmedia, with higher quality clips. However, doesn't go back as far (only 1 month), so you have to stay on top of your searches/downloads

What business problems are you solving with the product? What benefits have you realized?

There are certain topics we're looking to see how the media is covering it. For example, this election season, our organization was really focused on Health Care as an election topic. It was useful to use TVeyes to find out who was talking about Health Care on which network and how they were positioning it.

TVEyes review by Diane S.
Diane S.
Validated Reviewer
Review Source

"TV Eyes for Victoria Theatre Association"

What do you like best?

TVEyes catches my brand and venue mentions very well. We are mentioned quite a bit because our venue hosts many organizations, so it is good to know when the name is mentioned. I especially like the value of the mention info. Great for my board members! I also enjoy the training webinars that are offered. I was thrilled when my rep, Jamie, was able to offer a discounted rate to use TVEyes,. His offer could not have come at a more perfect time!

What do you dislike?

I am still learning the reports and such and adding search terms confused me a bit at first. My problem is that I don't use it as much as I should so I forget how to do things.

Recommendations to others considering the product

Because I am human, TVEyes is able to catch mentions of my organizations on broadcast and give me a dollar value each time! PR is difficult to quantify and I have often struggled to provide a dollar figure to a TV appearance,, story or mention. With TVEyes, all I have to do is run a report and it will tell me the market value.

What business problems are you solving with the product? What benefits have you realized?

ROI on PR is the most important. I am able to tell my supervisor, donors, sponsors, etc. a dollar value of their PR. Was unable to do so before TVEyes. As a non-profit, it is imperative to provide ROI rationale to the board and senior staff. If a program or software does not produce results, then it is cut from the budget.

TVEyes review by Sheri L.
Sheri L.
Validated Reviewer
Verified Current User
Review Source

"Easy to use, great insights"

What do you like best?

I like the ease of use and the downloading capabilities. Compared to one-off clip services, TVEyes is so much more valuable. I like that estimated value of the clip and estimated viewership is included along with the transcript. Being able to save items in to the library is super useful as well.

What do you dislike?

I'd love to be able to create a branded newsletter - not just a report - with selected clips highlighted and linked.

Recommendations to others considering the product

If you constantly use clip services at a one-off rate, definitely write TVEyes into your budget. It will give you a lot of information, and offer you an opportunity to do competitor research or even best practices of other similar companies.

What business problems are you solving with the product? What benefits have you realized?

It assists greatly (especially in the nonprofit arena) of clearly articulating the value of a communications and marketing department.

TVEyes review by Jennifer C.
Jennifer C.
Validated Reviewer
Review Source

"A great tool for media tracking"

What do you like best?

I love that you can edit and save clips, email the clips or links to them as well. It's also great to see the information about reach included.

What do you dislike?

I don't see all of our known appearances show up on the service and you can't search past clips after a certain amount of time has passed.

Recommendations to others considering the product

It's such an easy way to track your media appearances and mentions. You can share it among your organization and put an ROI on your earned media. It also allows for teaching moments with your spokespeople.

What business problems are you solving with the product? What benefits have you realized?

We are able to put an ROI on our earned media appearances which ultimately justifies the media outreach work we do and the team members and other assets needed.

TVEyes review by Kendra W.
Kendra W.
Validated Reviewer
Review Source

"TVEyes"

What do you like best?

TVEyes provides a great way for me to track our hospital's exposure on our local TV stations. I also like that I can save specific clips and send them to our doctors or nurses who have appeared on local media, especially those who are not comfortable or very well versed in public speaking. It allows them to evaluate their performance and improve.

What do you dislike?

I dislike that oftentimes the clips that are being saved are not stories - they are advertisements or other features. I don't really blame TVEyes for this because we sponsor several weather cameras around the area, and so our name is brought up on TV every day. But it does mean I have to wade through all of the weather mentions to get to actual coverage.

What business problems are you solving with the product? What benefits have you realized?

It helps me keep track of stories we are doing, which doctors and nurses have gotten media coverage, and even, on rare occasions, it's alerted me to a story that's going on about our organization that I wasn't aware of. This allows me to flag management and help prepare a response, if it's something potentially negative.

TVEyes review by Tony B.
Tony B.
Validated Reviewer
Review Source

"Monitoring News for Law Enforcemet"

What do you like best?

Being able to instantly access stories. You don't have to wait a day or two for the system to catch up. I can find what I'm looking for within a few minutes of it airing on TV.

What do you dislike?

Content from Fox News is not available. The keyword search isn't very accurate when trying to track down a specific story. If you don't have a word hit, you must scan through the power search feature to find what you are looking for.

Recommendations to others considering the product

This is a great way to gain control over viewing and saving stories, not just in your local area, but nationwide. No longer do you have to rely on contacting news stations or companies for files, which may cost you money.

What business problems are you solving with the product? What benefits have you realized?

If we miss a story, we can pull it up without searching news outlet websites. We can download and share the files with people in the department, whether it be for their personal enjoyment or to help support an investigation.

TVEyes review by User in Public Relations and Communications
User in Public Relations and Communications
Validated Reviewer
Review Source

"TVEyes — The Best Media Monitoring Service I Have Ever Used!"

What do you like best?

As someone who has used multiple media monitoring platforms in the past, one of the most common frustrations I ran into was capturing television clips. Other platforms, such as Cision, would show that a client had received TV coverage, but accessing the clip could be an incredibly arduous process. TVEyes changed all of that, with a simple user-friendly interface that is both lean and powerful. The best part about TVEyes is the accuracy and precision of the search engine; with just a few simple clicks, I can find nearly any television segment in any market that I am looking for.

What do you dislike?

One thing that potential users of TVEyes should know is that it can be a little intimidating and time-consuming to learn upon initially accessing the platform. If there is one thing that I dislike about the platform, it is that menus are not always easy-to-navigate, and the system of capturing some clips by sending them via email and others to your Media Center can be clunky at times. However, the platform does offer free webinars that are very beneficial and help to alleviate a lot of the difficulty of navigating the service.

Recommendations to others considering the product

Don't let the initial difficulty of navigating the platform intimidate you — once you get the hang of it, it makes life much easier when compiling coverage reports!

What business problems are you solving with the product? What benefits have you realized?

The biggest benefit that our business has realized by using TVEyes is that we are now able to provide our clients with clips of television coverage in almost real-time, with precise audience measurements that are far and beyond those of other media monitoring services.

TVEyes review by User in Internet
User in Internet
Validated Reviewer
Review Source

"TVEyes is a reliable media tracker that Nextdoor depends on daily"

What do you like best?

TVEyes is a very reliable product, and one that we use daily to capture broadcast mentions of our company. Although it occasionally misses coverage, I would say 95% gets picked up. It's always easy to use the Date & Time search function or power search to find something that wasn't picked up. It is also easy to clip segments and share the links with the team. Overall, it is a great tool for our team that we would recommend to other businesses.

What do you dislike?

TVEyes doesn't pick up everything but as I mentioned before, it is usually pretty easy to find a clip as long as we know when it ran. I do worry that we occasionally miss important stories that we don't know about and TVEyes doesn't pick up. Sometimes clips won't save properly or will cut out at certain points, but I don't know if that is a TVEyes issue.

It would also be helpful if TVEyes could pick up more of the international broadcast channels since we are a worldwide brand, but again, I do not know if this had to do with the package we are signed up for or if TVEyes does not support international.

Recommendations to others considering the product

It is a great tool for our Comms team to track hits. We'd recommend it to other businesses.

What business problems are you solving with the product? What benefits have you realized?

TVEyes allows us to track all broadcast mentions in the US. This is crucial for our team. We use these broadcast clips internally and externally to improve brand awareness, growth, and brand affinity.

TVEyes review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
Validated Reviewer
Review Source

"Great Way to Track Coverage"

What do you like best?

The ability to precisely edit clips. It's great for reporting purposes for the executive team and to show return on investment. The Customer Service Team, especially Nina, is fantastic and provides help and quick responses. Always a pleasure to work with them and we look forward to future projects.

What do you dislike?

The dashboard and download process. It's difficult to navigate and the design looks out-of-date. It'd be nice to see the day at the top and then previews/text of the clips at the bottom. Additionally, providing more reporting features would be fantastic.

Recommendations to others considering the product

Please make dashboard update and make user friendly--it's very difficult to navigate and seems out of date.

What business problems are you solving with the product? What benefits have you realized?

It's great to see coverage that doesn't come through traditional media monitoring services. It's beneficial to be able to download clips and send to those featured and management. We also hope to create a highlights reel with the videos we were able to download using TV Eyes.

TVEyes review by User
User
Validated Reviewer
Review Source

"My ongoing experience in using TVEyes for political work."

What do you like best?

I like the editing functions, and the ability to preview a clip in TV eyes before you actually save and create that clip. I think it makes it really easy to create clips when you can preview them before making final so you can make sure you get the whole clip in and it isnt too short on either end.

What do you dislike?

The search functions are difficult, and I think could be honed and made a little more inclusive. I don't think that the power search overall is very comprehensive, or that potentially it is TOO comprehensive and limits results.

Recommendations to others considering the product

I would absolutely recommend TVEyes to anyone in the political research or media monitoring space. It's a great asset, easy to use, and comprehensive covering all the media outlets you could need.

What business problems are you solving with the product? What benefits have you realized?

We've realized a lot of benefits when coming at looking at TVEyes to find coverage of candidates and campaigns that we regularly monitor and follow.

TVEyes review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"My TV Eyes Experience has been great!"

What do you like best?

What I love most about TV Eyes is that it is very simple to use compared to some other platforms I've tried in the past. It also catches broadcast clips instantly from a diverse market. The one-time payment was affordable and accommodated my slim budget. Saving and downloading clips has been a breeze!

What do you dislike?

Being from a very rural area, there have been a few instances where the TV Eyes didn't pick up a mention, but those instances haven't been excessive.

Recommendations to others considering the product

As a communications and marketing professional, TVEyes is a great help in demonstrating the effectiveness of my strategies. It's also a great value too!

What business problems are you solving with the product? What benefits have you realized?

TV Eyes have helped me to track our school's mentions and to see what press releases and stories have been picked up. That' s been a great tool when demonstrating the effectiveness of my department. It's also been helpful in allowing me to share video clips with colleagues and students.

TVEyes review by User in Legislative Office
User in Legislative Office
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"TV Eyes Review"

What do you like best?

Power search and date/time search is great -- it almost always works as expected and is extremely useful in finding what I need to find.

What do you dislike?

It is really, really inconvenient that TV Eyes can no longer pull clips from Fox News. I know that's not entirely in your control, but I'm willing to bet that most of your customers used to rely on TV Eyes to pull Fox News clips. If there's any way you could get Fox News back into the system, I know it would be very appreciated.

Recommendations to others considering the product

In politics, being able to clip things from all three cable networks is pretty much a necessity. If you need to quickly get Fox News clips, I would look at other programs.

What business problems are you solving with the product? What benefits have you realized?

TV Eyes allows my organization to quickly find when we or any of our staff members have been mentioned on television. The ability to quickly clip and share internally, with the general public, or with donors is a great value add to our organization.

TVEyes review by Marissa S.
Marissa S.
Validated Reviewer
Review Source

"Very useful but could be more user friendly"

What do you like best?

TVEyes has a lot to offer but it does take some time to get used to it and make it helpful to your needs. I would like to see the platform updated a bit to be more user friendly and not seem so archaic. For example, searching TVEyes is located on different pages depending on how you want to do the search. Having every search option on one page would not only be easier but less confusing for folks trying to get the hang of the system.

What do you dislike?

The transcripts could 1000% be more accurate. I know that these are pulled from the station's closed captioning and especially with the local channels these can be pretty rough. But this is the most time consuming part for users to correct if we need to extract them and use them for work. I hate it, my interns hate it, so I really hope there's some work going into fixing this.

What business problems are you solving with the product? What benefits have you realized?

I work in communications so a lot of our job is tracking relevant mentions in the news, which is often, so as a whole TVEyes is very useful for this and snapstream doesn't even come close to being as useful here.

TVEyes review by Agency in Airlines/Aviation
Agency in Airlines/Aviation
Validated Reviewer
Verified Current User
Review Source

"TV Eyes"

What do you like best?

I love how TV Eyes has a lot channels ! It is very user friendly and I can easily manipulate the exact clip that I want to watch and download.

What do you dislike?

I wish TV Eyes had even more channels! Also, I don't like that the website looks like it's from 1990. I think they could use a series upgrade to the software to help with some of the glitchiness.

Recommendations to others considering the product

I think its a great resource and super easy - no fuss! If you're looking for a basic system that can accomplish clipping media, this is the right resource for you.

What business problems are you solving with the product? What benefits have you realized?

Finding earned and paid media placements from media outreach or SMTs that I host with clients. Or, if when watching something on the TV, and we see something that can be useful to our clients, its super helpful to easily be able to go back and watch the clip and send it to multiple people.

TVEyes review by Matt D.
Matt D.
Validated Reviewer
Review Source

"Great service at a reasonable price"

What do you like best?

I like the ease of clipping video and audio. I also like how well they layout the market watching and the value of the clip.

What do you dislike?

I wish they had full metrics (value and audience) for radio. We get lots of clients there, but can't give them an idea of what the story was worth.

Recommendations to others considering the product

This is an easy and cost effective way to gather your television and many radio stories and show value for the hard work that you're doing. I'd recommend it for anyone who is on television or doing public relations because clients love to get a hard copy of their moment on TV.

What business problems are you solving with the product? What benefits have you realized?

TV Eyes allows us to grab hard copies of our work to use to brag to clients about why they hired us in the first place. We are also able to teach them how to use these assets to promote their business beyond the initial run.

TVEyes review by User
User
Validated Reviewer
Verified Current User
Review Source

"Easy to use and amazing coverage"

What do you like best?

TVEyes offers a user-friendly interface and the depth of coverage is terrific. The monitoring service is superb, and when I need to access additional content, I can find, review and save any clip I want in a matter of minutes. But what I like best is the fact that TVEyes offers outstanding customer service. The reps are always quick to respond and extremely helpful. They understand our needs and are always willing to go above and beyond for us.

What do you dislike?

The format of daily media alerts reports can be overwhelming due to the large number of hit we generate. I'd like to see some summary information added to each alert to help summarize the results with a glance.

Recommendations to others considering the product

TVEyes is worth the investment.

What business problems are you solving with the product? What benefits have you realized?

TVEyes is a great help to our brand and reputation management. Finding, reviewing and sharing relevant content is no longer a problem for our organization.

TVEyes review by Alex C.
Alex C.
Validated Reviewer
Review Source

"TVEyes is excellent at what it does, and is infinitely useful for tracking the day to day news cycle"

What do you like best?

My favorite part of TVEyes is the access it provides to local cable and radio stations across America. It provides an insight into every states' news cycle and issues which dominate airwaves in those states.

What do you dislike?

I wish TVEyes I had the ability to search for TV from months and years back. That being said, TVEyes has a month-long limit for searching which is almost always more than enough.

What business problems are you solving with the product? What benefits have you realized?

One of the major issues we solve is tracking different events happening hundreds of miles away. With no other way to discover events we care about, TVEyes has become an invaluable tool because of its local television capacity.

TVEyes review by Ethan W.
Ethan W.
Validated Reviewer
Review Source

" POWERFULLY SIMPLE TV SEARCH"

What do you like best?

The CEO needs to know. Our search engine helps you pinpoint the right coverage, instantly. No phone calls, no waiting. Click, and you’re done

What do you dislike?

We alert you to broadcast coverage within moments of airing – so you can advise clients, head-off issues, correct errors and identify trends earlier

Recommendations to others considering the product

Keep organized as you search. Just click and save to Archive to review and share at a later time.

Creating reports is powerfully simple. Click, add, annotate and edit. Add analysis and commentary. Share with executives, account teams and clients. See? You’re simply powerful.

What business problems are you solving with the product? What benefits have you realized?

Our broadcast monitoring suite keeps you on top of TV and radio coverage no matter where it appears – on CNN, on the local NBC affiliate in Twin Falls, Idaho, or broadcast over the radio airwaves in Trinidad. Our powerful tools help you discover and pinpoint the right clips easily, analyze the impact and report successes widely.

TVEyes review by William G.
William G.
Validated Reviewer
Review Source

"Great publicity resource"

What do you like best?

I love the simplicity of TV eyes. I'm a relatively inexperienced intern and it was easy to pick up with no direction

What do you dislike?

I hate how I can only navigate a clip by jumping 5 seconds ahead or 5 seconds behind, and if I go to far behind, it jumps to the end of the clip. I wish there was an easier way to listen to a certain segment of a clip

What business problems are you solving with the product? What benefits have you realized?

It's great to have the media value of a clip displayed right on the page. Gives a really good idea of what we're accomplishing with our media relations efforts

TVEyes review by Brook W.
Brook W.
Validated Reviewer
Verified Current User
Review Source

"TV Eyes Review"

What do you like best?

TVEyes was VERY user friendly. And the customer service was very prompt and thorough. I was able to figure out the product from my very first use and without the tutorial videos that were recommended to me.

What do you dislike?

I have no complaints! I had nothing but ease the very first time I used the product. I didn't even need to watch the tutorial video.

Recommendations to others considering the product

I highly recommend TVEyes to anyone looking for an easy method to viewing news about any particular topic.

What business problems are you solving with the product? What benefits have you realized?

We have used the product to monitor news for our clients. It's a great one-stop-shop for clipping tv blips.

TVEyes review by Lari B.
Lari B.
Validated Reviewer
Review Source

"TV Eyes Instrumental to Track Media Coverage"

What do you like best?

I like being able to edit and download the video clips so I can share them with my school administrators. Being able to give tangible proof of coverage, including the monetary value of those clips, is a key way to collect data to support job performance.

What do you dislike?

There is really nothing that I would ask TV Eyes to do differently. The alerts that go to email are very helpful and the search functions are easy to use.

Recommendations to others considering the product

TVEyes streamlines the process of searching for news coverage about your company, non profit or other entity. It reduces the amount of time spent doing this sometimes tedious job.

What business problems are you solving with the product? What benefits have you realized?

Being able to show an increase in the ad value each year is a helpful way to indicate our success in story pitches and the value of positive coverage of our district.

TVEyes review by User in Government Administration
User in Government Administration
Validated Reviewer
Review Source

"Great service with some kinks"

What do you like best?

It's helpful that within seconds of a watch word being mentioned on TV or Radio I am alerted.

What do you dislike?

There have been some problems with the HD download and often time the video recording will "jump" and miss a second or two of what is being said.

Recommendations to others considering the product

Ensure the markets that you want to monitor are covered. TV eyes offers by far the widest coverage, however there are still some markets or stations not covered. If you are trying to monitor a smaller market double check that it is actually covered before you sign up.

What business problems are you solving with the product? What benefits have you realized?

I am able to better track the coverage that we are getting and when there is a topic of interest that is covered by the news I am able to quickly find the coverage and send it to the interested parties.

TVEyes review by Greg M.
Greg M.
Validated Reviewer
Review Source

"Service for TV clip is easy and reliable"

What do you like best?

TVEyes reporting is easy to understand and allows for customizable searches and automated alerts. The backend is quite easy to use for members of our multi-client PR team.

What do you dislike?

Although we certainly understand why, it is difficult sometimes not having full access to radio stations or some cable tv stations (Fox News, etc.).

Recommendations to others considering the product

Make sure you save your clips downloaded as MP4 or MP3 files.

What business problems are you solving with the product? What benefits have you realized?

Showing the ROI to our clients of public relations activity and the power of earned media. The viewership numbers and media valuation figures are a critical component of our regular reporting to clients.

TVEyes review by Ted R.
Ted R.
Validated Reviewer
Verified Current User
Review Source

"Love it!"

What do you like best?

TVEyes is so comprehensive and easy to use. I check in every day and find it an invaluable resource.

What do you dislike?

I wish you could bring Fox Business and Fox News back.

Recommendations to others considering the product

Take the time to familiarize yourself with the product and keywords. Transcripts aren't always entirely accurate, so add adjacent spellings to capture more coverage.

What business problems are you solving with the product? What benefits have you realized?

TVEyes is instrumental in tracking all of our broadcast coverage. It's really important to see where we're being cited (TVEyes often finds stuff we didn't even know was coming) and to stay on top of competitors and broader industry trends.

TVEyes review by Jimmy M.
Jimmy M.
Validated Reviewer
Review Source

"TV Eyes is a solid way to monitor TV news mentions"

What do you like best?

TV Eyes biggest strength is its broad reach across nearly every TV station in the country.

What do you dislike?

The search mechanism is a bit clunky and rudimentary. It's not as easy as other Boolean search mechanisms in other media monitoring services.

Recommendations to others considering the product

Ask the vendor to help you set it up initially. The keyword searches are the most important part and will make or break your experience with TV Eyes.

What business problems are you solving with the product? What benefits have you realized?

TV Eyes allows us to identify positive stories to amplify for content, and it helps us identify potentially negative or damaging stories to be aware of.

TVEyes review by Shane S.
Shane S.
Validated Reviewer
Review Source

"Quality and Reliable Media Monitoring"

What do you like best?

The reliability and user-friendliness of TV Eyes are the best I have found. Additionally, the alerts the TV Eyes offers are quick to come and cover even the most obscure mentions. Lastly, the coverage offered is fantastic. From many different local channels to national outlets, to print media and radio, everything is covered.

What do you dislike?

My only real "complaint", if you will, with TV Eyes is the inability to find, edit, and download clips from years past. I have found that unless you clip and download within a month or so it is hard to use the media.

Recommendations to others considering the product

Extremely reliable!

What business problems are you solving with the product? What benefits have you realized?

I utilize the media market and price share numbers frequently. It is a great way to ensure messaging reach and to stay on top of the latest mentions of my principal.

TVEyes review by Sam S.
Sam S.
Validated Reviewer
Review Source

"Essential for campaigns"

What do you like best?

No other service has given me the footage I need to track the TV news cycle, where the online coverage increasingly diverges from what's on air. The search function can be incredibly helpful for research. I would recommend this as an essential service for any campaign for Congress, US Senate, or big city mayor.

What do you dislike?

I wish it were easier to access and search. A single-use search function would be very helpful, since it's not the cheapest platform to maintain an account with. Additionally, I wish there were more extra functions and easier integration for web platforms.

Recommendations to others considering the product

In the political space, I think it's essential for races at the big city Mayor level and above.

What business problems are you solving with the product? What benefits have you realized?

I can track appearances from clients and see the relative value of our earned media (and that of our opponents), giving me an idea of how to spend a very limited TV budget. Knowing where you're showing up on the airwaves is invaluable.

TVEyes review by Charles (Cholly) H.
Charles (Cholly) H.
Validated Reviewer
Review Source

"tveyes is a quick and accurate source of monitoring stories and people that are important to me. "

What do you like best?

The good people at tveyes are always available to answer any questions that I might have; they make you feel like they truly value you as a client. I definitely like the computer seminars they offer from time to time keeping me up to speed on new concepts and techniques.

What do you dislike?

My dislikes are hardly worth mentioning; tveyes is always quick to respond to correct any problem.

Recommendations to others considering the product

tveyes is a first class operation that is always there when I need them ready to address any questions or concerns.

What business problems are you solving with the product? What benefits have you realized?

With tveyes I am able to quickly view news stories as they occur, locally, nationally and internationally.

As a veteran photojournalist, tveyes allows me to keep up with the progress of my colleagues in the field.

TVEyes review by User in Publishing
User in Publishing
Validated Reviewer
Review Source

"Amazing"

What do you like best?

Ability to get hi resolution clips quickly. The alerts are extremely helpful too and I enjoy logging into my email every morning and seeing if and where our show was picked up across national and local broadcast networks. It is also really helpful that both radio and TV is included.

What do you dislike?

Sometimes if I try to open a clip it won't load because I'm not logged in. I log in and reload the clip and it still says I'm logged out. I wish TV Eyes picked up SiriusXM Radio, FOX News, and FOX Business hits as well.

Recommendations to others considering the product

I would recommend to my colleagues at other media companies

What business problems are you solving with the product? What benefits have you realized?

Sending footage to top media executives and showing the reach of our national broadcast in regional areas

TVEyes review by Marianne O.
Marianne O.
Validated Reviewer
Review Source

"Perfect for PR Professionals"

What do you like best?

TV Eyes allows my agency to provide real-time television coverage to our clients. It also lets us see the types of broadcast news that is being covered in other markets and learn about different stations across the country.

What do you dislike?

The software does not catch all tv stations and all markets.

Recommendations to others considering the product

Watch the online webinars and get to know your sales rep who can provide valuable feedback.

What business problems are you solving with the product? What benefits have you realized?

Clients are looking for real-time tv coverage and analysis. Our agency can now provide that benefit, and it is great.

TVEyes review by Mickey D.
Mickey D.
Validated Reviewer
Verified Current User
Review Source

"TVEyes Review"

What do you like best?

Convenient and picks up relevant content to keywords we set.

What do you dislike?

TVEyes sometimes misses local media coverage, for specific examples it doesn't pick up WYDC-TV Big Fox, which is one of the primary news stations in our area. We don't find local viewership numbers reliable.

Recommendations to others considering the product

Very convenient for easy access to clips, but not a reliable media tracking device.

What business problems are you solving with the product? What benefits have you realized?

We use TVEyes to track our earned media, including interviews and coverage we arrange, and to have clips of aired coverage. It works for our needs.

TVEyes review by Kara I.
Kara I.
Validated Reviewer
Review Source

"Gets the Job Done"

What do you like best?

TVEyes is a very user friendly program and they provide additional user training that is well done.

What do you dislike?

It's not full-proof, sometimes you will get False Hits, it would be nice if they could be filtered out more.

What business problems are you solving with the product? What benefits have you realized?

We are able to examine public sentiment/reputation. We can track what National News outlets are saying about the university and how they are saying it. We can also correct news stations that spread false information, like when they mix us up with the University of Florida.

TVEyes review by Ken S.
Ken S.
Validated Reviewer
Review Source

"TV at your fingertips..."

What do you like best?

convenience of searching the entire country to find relevant news is invaluable.

What do you dislike?

Navigating the feed to FF or RW can be tedious. Searches don't always yield desired results.

Recommendations to others considering the product

Great resource for capturing visual media mentions/promotions for your business.

What business problems are you solving with the product? What benefits have you realized?

TV news is a big supporter of our business in the state. Being able to review and save related stories is a great tool in our marketing and promotion, that also contributes to our impressions and reporting for annual media exposure.

TVEyes review by Andrew S.
Andrew S.
Validated Reviewer
Review Source

"TEyes Review"

What do you like best?

The amount of recorded media available is really amazing.

What do you dislike?

It is sometimes difficult to understand how to cut a clip to export for use in NLEs.

Recommendations to others considering the product

I would strongly recommend anyone wanting to monitor what media is talking about to use TVEyes. The coverage that TVEyes provides is really good. If someone mentioned your business on TV/radio, you'll be able to find/see/hear/record that clip through TVEyes.

What business problems are you solving with the product? What benefits have you realized?

We gather and monitor news clips relating to our professional sports organization.

TVEyes review by Briana S.
Briana S.
Validated Reviewer
Review Source

"Useful if you're on TV a lot"

What do you like best?

It's useful to track all mentions on broadcast TV. The ability to make snippets and download them is helpful to share within the organization.

What do you dislike?

It's quite expensive, especially if you aren't on TV very often. We're a small nonprofit and are on TV (local news) maybe once a month.

What business problems are you solving with the product? What benefits have you realized?

It helps complete our media monitoring. We are trying to track everything we can and this has notified us about mentions we weren't aware were happening.

TVEyes review by Agency
Agency
Validated Reviewer
Review Source

"Easy search, easy user interface, easy download"

What do you like best?

I like how quickly TVeyes searches by day, time, DMA, station, and keyword. It is super easy to use and very quick. You don't necessarily need to have all this information, really you just need one or two to do the search. Editing clips to be exactly what you need and immediate downloads are great. The transcribing is usually decently accurate, making searching keywords pretty easy.

What do you dislike?

Sometimes there are little hiccups, or small but noticeable skips in the clips. If you are searching for the name of a program or person, or something that is easily transcribed incorrectly, it can be difficult to find a clip without knowing the exact time that it ran. But generally not an issue. Also, when you download a clip and they send you an e-mail, you have to then click on a link in the e-mail and download it again. Not sure why the extra step rather than just send the download directly to your inbox.

Recommendations to others considering the product

Go for it! Clips are under copyright though so cannot be re-purposed.

What business problems are you solving with the product? What benefits have you realized?

We search for coverage of our clients in broadcast news, share clips with them to provide feedback, and use it to scan the news for key words that relate to our clients' industries and understand how the media landscape is talking about their industry.

TVEyes review by User
User
Validated Reviewer
Review Source

"TV Eyes can be an eagle eye"

What do you like best?

I LOVE when I receive an email that TV Eyes has captured a clip. Editing on TV Eyes is simple and easy. Searching for clips and sending to clients or donors of ours is terrfic PR. We post and share news clips which helps us in our social media prescence.

Being able to track the value of our news coverage is a valuable tool when I present results to our Board of Trustees. This feature is AWESOME~!

What do you dislike?

When TV Eyes doesn't work, it is EXTREMELY frustrating!! We have lost so many clips and then my board reports did not show the right amount of coverage. Actualy I rated a 3 in whether I would recommend to a friend as TV Eyes has been very spotty in capturing our news coverage. In fact, we are seriously considering other vendors.

What business problems are you solving with the product? What benefits have you realized?

The major benefit of TV Eyes, when it is working, is the ability to capture news clips and share with our targeted audiences. A second major benefit is the dollar value of the coverage we receive. Our Board of Trustees are always impressed with the amount of coverage we receive.

TVEyes review by Administrator
Administrator
Validated Reviewer
Review Source

"Overall satisfied "

What do you like best?

The ease of editing and downloading clips. This process is so easy and quick!

What do you dislike?

This may not necessarily be an issue with TV Eyes as it is with the networks that provide the content but the fact that you are only able to download in small minute increments makes pulling longer interviews a bear to pull together. It would also be nice if the segment could begin with the show's intro.

It would also be nice if there was an option to edit out or stop and continue a recording to cut commercials because this would help with the limited time allowed for the clippings.

What business problems are you solving with the product? What benefits have you realized?

As an organization who monitors coverage on a regular basis, it is nice to have a system such as TV Eyes that allows me the the ease of pulling segments that have aired but that also provides the segment details such as viewership and per second ad rates. This is invaluable.

TVEyes review by Drew C.
Drew C.
Validated Reviewer
Review Source

"Always a valuable tool for clients"

What do you like best?

The ease of operation downloading the clips as well as being able to create reports that show the advertising value our PR efforts get for our clients. TV Eyes also allows us to show a more national scope for our clients, especially national. Helps us when we are selling sponsorships for our National buffalo Wing Festival. We also get a pulse on how the media feels about the festival and what their perspective is.

What do you dislike?

I wish they had better short term rates. I use it for a Festival I run on Labor Day Weekend

Recommendations to others considering the product

Try it and use it in client recaps with still shots from the videos

What business problems are you solving with the product? What benefits have you realized?

Showing value to clients

TVEyes review by User
User
Validated Reviewer
Review Source

"TVEyes: A Product for All"

What do you like best?

I like that TVEyes is able to fully recognize the content I am searching for by using the terms associated with my company's clientele.

What do you dislike?

My major dislike is that there are times when TVEyes cannot distinguish content when certain terms are used, thereby having me have to continue sparring through content that is otherwise not related.

Recommendations to others considering the product

In my experience, TVEyes has served my company best when needing to search out news stories related to our clientele's business.

What business problems are you solving with the product? What benefits have you realized?

The benefits from using TVEyes is seeing how my company's clientele is being discussed in the press (by via TV and Radio). This allows my company's clientele to further understand how they are perceived.

TVEyes review by Administrator
Administrator
Validated Reviewer
Review Source

"Good product but could be a little better"

What do you like best?

TVEyes works well for our company's goal of tracking broadcast mentions and is fairly reliable at returning results. I love the ability to save selected clips.

What do you dislike?

The interface is a bit confusing to navigate and setting up terms can sometimes be cumbersome. Sometimes the closed captioning is off, but I know that is not TVEyes' fault, and we catch mentions by including intentionally misspelled search terms.

What business problems are you solving with the product? What benefits have you realized?

We are able to keep track of our company mentions on TV in our service area and be aware of when we are being covered. Using the RSS feed, we are able to integrate with Meltwater and share our coverage with company executives.

TVEyes review by User
User
Validated Reviewer
Verified Current User
Review Source

"Useful, but needs an upgrade"

What do you like best?

Convenience of use. Ability to track when and how we are mentioned.

What do you dislike?

Not being able to efficiently search through clips that you've saved in your media center. You need to hit NEXT through each page to go back in time, unless you change the URL. I feel like there would be a better way. I also wish there was a way to export hits into an Excel report, choosing the categories you'd like to have in the representative.o I don't believe there is, so we track all of ours manually, which can be very time consuming. Would also be better if the text was less gibberish. You can rarely just look at the text to get a sense of the topic of conversation.

What business problems are you solving with the product? What benefits have you realized?

Tracking of all of our TV/Radio hits. Sharing clips when necessary. It is beneficial to have as a service as we need to report on our media coverage.

TVEyes review by Ashni M.
Ashni M.
Validated Reviewer
Review Source

"Great way to collect TV + .Radio Hits!"

What do you like best?

Being able to immediately access our organization's media hits! I love that we are able to clip just the section we need, and how easy it is to access these clips.

What do you dislike?

The UI of the platform feels a little out of date — would love to see a more updated, user-friendly platform.

What business problems are you solving with the product? What benefits have you realized?

We are able to quickly and efficiently monitor, clip and share our media appearances around timely/breaking news.

TVEyes review by Kathryn E.
Kathryn E.
Validated Reviewer
Review Source

"TV Eyes"

What do you like best?

That I have the ability to own all the clips. The customer service is also great and always available to help.

What do you dislike?

Sometimes the quality isn't the best, even in high def. Also sometimes I can't find the segment and have to know exactly what I am looking for.

Recommendations to others considering the product

If you need a downloadable file of a TV appearance this is a great resource. It is easy to search, edit and clip. I wish that the search was a little better. but most are rely on close captioning, so I don't think much better.

What business problems are you solving with the product? What benefits have you realized?

I am able to download clips and use them in my own business.

TVEyes review by Justin W.
Justin W.
Validated Reviewer
Review Source

"TVeyes is a real asset"

What do you like best?

I like how easy it is to monitor for keywords in broadcast television. It makes finding press clips we are searching for easy. I also like how easy it is to edit and download the clip I need as a video file

What do you dislike?

I wish local radio were included as well as traditional papers, something comprehensive would be great. I also wish clips lasted longer on the server so I could go back and find older stuff.

What business problems are you solving with the product? What benefits have you realized?

I’ve used TVEyes to monitor and evaluate our communications and press work. It has helped me articulate the value of press coverage and raise funding to support advocacy work.

TVEyes review by Hunter T.
Hunter T.
Validated Reviewer
Review Source

"An awesome TV news clipping platform!"

What do you like best?

The best feature of TVEyes has to be the live alerts. You put your keywords into the system, and you're notified within minutes of airtime if those keywords were mentioned. We work with a lot of issues-focused clients, so this is extremely valuable to us.

What do you dislike?

The interface can take some time to learn, and it looks a little dated, but the benefits of the platform FAR outweigh these items.

What business problems are you solving with the product? What benefits have you realized?

Public relations is a huge component of our business and interactions with clients. TVEyes allows us to accurately keep track of news clipping and mentions, as well as get breaking updates when client are mentioned live.

* We monitor all TVEyes reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.
TVEyes
4.1
(253)