Twitter

(118)
4.2 out of 5 stars

Twitter is a real-time information network that connects you to the latest stories, ideas, opinions and news about what you find interesting.

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Showing 118 Twitter reviews
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Twitter review by <span>Anne T.</span>
Anne T.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Great for quick communication and social media marketing!

What do you like best?

I absolutely love Twitter for business and personal use. Twitter allows me to drive traffic to my blog, interact on a global level, and attract new clients through content marketing. Twitter is also a great place to get breaking news and follow the trends of the day.

What do you dislike?

Some folks can be spammy, and the DM's should be monitored more closely for Spam. I simply decided not to respond to these DM's that are automated and impersonal.

Recommendations to others considering the product

I highly recommend Twitter to anyone, whether you are using it for business or personal use. Twitter is an excellent platform to communicate quickly with friends, clients and other businesses! Very sleek platform and easy to use.

What business problems are you solving with the product? What benefits have you realized?

I am able to deliver content from my blog and connect with some of the greatest people on the planet, Twitter, if used correctly can also help you connect with new customers for your business. Also, if I need to reach another business, instead of sending an e-mail, I can send a quick tweet, stating my problem and have them call me or send me a Direct Message to solve the problem.

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Twitter review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Organic
Reviewed On

Great service and Easy to Navigate!

What do you like best?

Twitter has amazing customer service and is very easy to navigate through the site. Composing a tweet is exceptionally simple and adding content is as well. Deleting tweets is very easy as well. It works well with social media management websites as well. News is constantly circulating and it's great to be able to converse with other followers through tweets. Larger character count is also a plus.

What do you dislike?

It's impossible to edit a tweet so it must be deleted and then rewritten. News is circulating a little too fast sometimes, so tweets are lost in the mix unless you promote them. Analytics can sometimes be difficult to use due to date range restrictions.

Recommendations to others considering the product

Great way to get the word out there. Gaining followers is not as easy as it is on facebook and may take a little bit of time/money. Definitely set a profile up though and test out the market. Set up is very simple and allows you to make changes easily.

What business problems are you solving with the product? What benefits have you realized?

Twitter is fantastic for some of our events. We are able to tweet out room locations/updates without badgering people via facebook or email. The retweet feature also allows us to work with members and start conversations.

What Social Networks solution do you use?

Thanks for letting us know!
Twitter review by <span>Sarah S.</span>
Sarah S.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Twitter is my Favorite Social Media

What do you like best?

Twitter offers a unique ability to communicate with others who were previously thought of as "untouchable." this is very nice and opens up the world of the "famous" to the regular person. The idea that you could tweet to your favorite athlete, author, or actor and they might see it, or even respond is very thrilling.

It's easy to tune things out on twitter. If you are upset by, or not interested in something, you can navigate twitter without ever seeing that thing.

What do you dislike?

It can be an ugly place from time to time. The internet is a pushy, gross ugly place no matter where you go, but for some reason, Twitter brings out a particular brand of mean and hateful monster that the rest of the places I go rarely has.

Recommendations to others considering the product

Try to find people who you can connect with. Twitter can either be a meaningful experience, or hell. It's up to you what you make of it.

What business problems are you solving with the product? What benefits have you realized?

Direct contact to clients, others who might be like minded and people who you might have an interest in. The twitter follow suggestion thing is very good as well. It makes it easier to see who you should look into and what things you might be interested.

Twitter review by User in Telecommunications
User in Telecommunications
Validated Reviewer
Verified Current User
Organic
Reviewed On

Must-have for businesses

What do you like best?

It’s the fastest way to communicate to your customers and partners. Definitely a must-have for businesses. Personally, I look at a company’s twitter page when making a business or purchasing decision. It’s also a great way to talk to your customers and vice versa.

What do you dislike?

With so much information it’s necessary to pay for ads to get in front of your audience.

Recommendations to others considering the product

Tweet often! And make sure to get a tool that will help you post tweets throughout the day. It will be time consuming if you post one tweet at a time directly to twitter.

What business problems are you solving with the product? What benefits have you realized?

This helps drive visitors to our website, mostly the blog and case studies. I’ve noticed when I slowed down on posts our blog traffic also decreases. It’s also great for customer engagement. I find people share more on twitter in a B2B environment then on Facebook.

Twitter review by <span>Cindy F S.</span>
Cindy F S.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Power of Twitter for Community Engagement

What do you like best?

Twitter is an open platform and threaded discussion. People can view and search twitter by keywords and trending topics without having to sign in or even register for an account. Twitter is powerful in being able to directly contact other twitter users right on the platform transparently in public as well as in private.

What do you dislike?

The company Twitter does not understand, empathize, listen to or appreciate its actual users. The platform is not intuitive on how to use to create a following and curate appropriate tweeters to follow. Twitter Chats and live discussions on twitter are extremely powerful, but the company itself does not encourage, promote, or onboard more people in producing these events for their small, local and grass roots efforts.

Recommendations to others considering the product

1. Determine what your purpose is in using social media in general

2.Decide who of your target audience is using Twitter and how they are using it

3. Be strategic in always contributing value in every tweet and interaction

4. Always provide a URL, hashtag, reference another twitter user account, give a pov or comment, add a picture/graphic

5. Respond to mentions, thank people for following

6. Search for others tweeting about your interests/brands/content and engage with them on twitter publicly

What business problems are you solving with the product? What benefits have you realized?

Raising visibility and creating increased attendance at events and engagement with online content and community. Benefits have been engaging with thought leaders and making professional and personal connections out of shared discussions and concerns.

Twitter review by Consultant in Writing and Editing
Consultant in Writing and Editing
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Perfect social media channel to share your brand & make connections

What do you like best?

Twitter is very user-friendly, so its quite easy to get started. Even if you are a bit of a techno-phobe, most people can feel pretty comfortable using this social media channel. You've simply got to keep your Tweets to 130 characters or less & use hashtags when you can.

What do you dislike?

Well, personally I can be a bit wordy so sometimes fitting what I want to say into 130 characters can be a bit of a challenge. There are times I would prefer to use a larger word and can't. But for the most part, it is a great technology tool.

Recommendations to others considering the product

Twitter is a social media channel that lets you have mini conversations with others - whether customers, clients, new business contacts and even celebrities! This is an opportunity that no other social media channel offers you in this unique way right now.

What business problems are you solving with the product? What benefits have you realized?

You can promote services, products or websites & blogs quite easily with Twitter. I've used client accounts to do all of these things. One of the best benefits I think is not only communicating with the public, but also connecting with people in your industry.

Kate avatar
Kate from G2 Crowd

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