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Typeform

Typeform

4.5
(150 reviews)
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Typeform review by Trent B.
Trent B.
Validated Reviewer
Verified Current User
Review Source

"An advanced online form creation platform with great customization tools"

What do you like best?

Typeform has a clean and easy-to-use interface with straightforward controls for creating forms and surveys. I like the ability to create, copy and delete forms from a simple list in our account. We can also organize our forms in folders for added organizational options. It doesn't take a very long time to learn how to use Typeform. Most of what we need to do is laid out in an intuitive way with labels and instructions to help move us forward in the process. There are lots of customization options for adding different types of fields. We can create and edit forms to suit the needs of specific events, promotions and topics. I like the many quality templates to choose from and the ability to add our logo.

What do you dislike?

Though I think Typeform is a good value, I think the pricing is a bit high compared to other similar services out there. Creating forms from scratch can be complicated for people that haven't work with online forms and programming questions in a logical way. Though Typeform can be great for complex forms and customizing, it probably isn't the best value when we're working with very basic forms. It can sometimes overcomplicate things.

Recommendations to others considering the product

If you plan to send out many forms for surveys, registrations and other business purposes, Typeform can be a valuable tool for collecting data in a streamlined and organized way. They have many tools that can help you start sending out professional online forms quickly. Once you start collecting data, I think you'll be able to greatly improve your services or at least have valuable insight into your company's performance.

What business problems are you solving with the product? What benefits have you realized?

Typeform has been a useful and versatile tool for collecting data for a variety of sales, marketing and general business purposes. We regularly send forms out to customers, staff and third-party associates to get feedback about our service, needs and registrations. We use much of the customer data to refine future marketing efforts and improve our services moving forward. Typeform is a great automation tools that has save us lots of time and streamlined our overall data collection work flow.

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Typeform review by Patricio A.
Patricio A.
Validated Reviewer
Verified Current User
Review Source

"Fácil de usar y con buenas tasas de respuesta por el diseño y funcionalidad"

What do you like best?

Estilo conversacional de los formularios, posibilidades de modificar diseño y colores, fácil de programar en los saltos lógicos. El servicio de soporte responde en excelentes plazos. La posibilidad de compartir typeforms facilita el trabajo colaborativo. Hay buenas typeforms de ejemplo que sirven para iniciar proyectos propios, basados en una lógica ya estructurada y probada previamente. Se nota que en la empresa están permanentemente explorando nuevas integraciones y aplicaciones útiles para el negocio de sus clientes

What do you dislike?

Las integraciones no son a nivel de usuario, sino que requieren de la participación de un técnico, no así el diseño y configuración de los formularios. Algunos de los cambios más recientes en la forma de diseñar los formularios son menos amables que la versión anterior. Sobre todo, las que se relacionan con el uso de negritas, ya que en las bases resultantes se muestran con unos corchetes que luego hay que eliminar. Además falta soporte en idioma español, lo que no se entiende siendo una empresa de origen en un país de habla hispana. Muchas de las páginas con tutoriales útiles son en inglés, lo que enlentece la búsqueda de respuestas.

Recommendations to others considering the product

Aunque se debe dedicar bastantes horas iniciales de aprendizaje, el resultado es el uso de una plataforma que se vuelve cotidiana y sencilla de utilizar

What business problems are you solving with the product? What benefits have you realized?

realizamos encuestas de satisfacción y NPS, además de formularios de contacto y, a un nivel más sofisticado, diseñamos formularios de ecommerce

What Online Form Builder solution do you use?

Thanks for letting us know!
Typeform review by Matthew D.
Matthew D.
Validated Reviewer
Verified Current User
Review Source

"Typeform makes incredible UX so easy!"

What do you like best?

Just like Apple, typeform takes the simple approach of less is more.

It’s extremely easy to use which makes it very user-friendly.

Our conversion rates are killer since we switched over to typeform.

What do you dislike?

It is missing some complex options but this is something you sacrifice for having a truly simple interface that anyone can use.

I wish some of the logic of ITTT could be more complex.

I don’t like the auto save feature and wish they also had an actual save button as I have had it not save my updates before which is extremely frustrating.

Also I think it could be a better experience on mobile.

When you click on a typeform button it opens it up and you have to click start again. Seems like a waste of a click.

Depending on the phone you use pressing enter or return doesn’t always work so you have to click away from the keyboard then click next then click to open the keyboard again. It’s a little funny...

What business problems are you solving with the product? What benefits have you realized?

We use it as a sales questionnaire and use the logic to determine what product is best for the client based on a complex selection process.

Before we didn’t have a way to do this without actually speaking with the client, so this speeds up our sales process dramatically.

I also use it for lead generation and it works very well.

Typeform review by Julian K.
Julian K.
Validated Reviewer
Verified Current User
Review Source

"Makes our data collection friendly and easy"

What do you like best?

I love referring to previous answers, connecting my data to external services, showing questions one-by-one, using beautiful templates (which are customizable), having a clear, WYSIWYG editing interface, and getting simple but also more advanced features, like variables, seamless website embeds, or Google Analytics integration.

What do you dislike?

Even though the one-by-one question style is cool and new, it would occasionally be useful to have other view styles. Additionally, it would be good to be able to change the CTA for each block separately, rather than for the whole form. Another issue is that the autosave feature during form editing is quite slow, and often when finishing an edit, and clicking view form, the changes will not have been committed yet. Lastly, the pricing means that we, as an NGO, will not be able to justify the cost of PRO anymore, and have already downgraded :(

What business problems are you solving with the product? What benefits have you realized?

We are using Typeform for internal surveys, internal orders (between departments), as well as the platform of our main market research survey. It allowed us to easily go bilingual, personal, and integrate with our internal platforms, incl GSheets and Slack. Internally, it lets us increase employee engagement.

Typeform review by Alivia S.
Alivia S.
Validated Reviewer
Verified Current User
Review Source

"Simply he best surveying tool"

What do you like best?

The most beautiful forms out there, the design is so simple and pretty. The forms are very easy to fill out, great user experience on mobile and desktop!

They are also very easy to build in an intuitive interface, with advanced features like starting the form it in an email, having hidden fields for email, and smart conditional questions.

You can build forms extremely fast, and the onboarding for a new user is virtually just here's the link.

What do you dislike?

Not much here.. The export format of the data isn't very easy to do data preparation on.

The price for a collaborative instance is quite steep as well, but the forms are just as pretty in the free version.

Recommendations to others considering the product

This is a great tool for sure.

I do think you need to consider who your target personas and the people using it at your company are, for some industries, simpler less innovative tools will probably be enough.

What business problems are you solving with the product? What benefits have you realized?

We use it to gather feedback from people within the company, as well as from customers and users through our email automation! We also build forms that we distribute in our industry to build content.

And use it to gather feedback after trainings and classes. There's so fast and easy you start building forms all the time.

Typeform review by Dave O.
Dave O.
Validated Reviewer
Verified Current User
Review Source

"Beautiful surveys, great customer support, outage comms not up to scratch"

What do you like best?

What I like best about Typeform is that its easy to create great looking, responsive surveys and forms. Typeform's customer support staff are patient, friendly and helpful. Typeform's API is strong, making it easy to programatically retrieve form submissions and load them into your own database.

What do you dislike?

I wouldn't yet recommend Typeform to an organisation that wants to use Typeform as a platform, integrating it with their own products or services, as we do.

Customer support is solid (although not available 24x7), but the change and major incident processes of the engineering/dev team feel immature :

- Many outages seem to be self-inflicted (resulting from changes made by Typeform's own engineering team)

- We detect incidents that are not reported by Typeform at all.

. There is never any follow up communication explaining the outage and what will be done to prevent it recurring. Typeform are way behind our other technology providers in this regard.

I don't think these issues would be of concern if you were using Typeform to run the occasional survey, They are an issue if your business depends on it.

What business problems are you solving with the product? What benefits have you realized?

We use Typeform to provide surveys and forms that are integrated with our internal customer satisfaction product for corporate IT teams, cio-pulse.com

Typeform review by Sam W.
Sam W.
Validated Reviewer
Verified Current User
Review Source

"There is a lot to like about Typeform."

What do you like best?

I love the conversationality of the form. It has made filling out forms much easier and the way you can give different responses based on answers to other questions is amazing.

What do you dislike?

Sometimes the image attachment doesn't work well. We have a form for our warranty that is put straight into Salesforce as a case. Sometimes the images do not come across or you have to log in to download. I also tried using Zapier to send to Gmail but then it was even more spotty although I never had the issues downloading the image attached just wouldn't work at all. I tried to set up a Zap that would go straight to salesforce but couldn't figure out how to set up a case and do an attachment in the same zap.

Recommendations to others considering the product

Check it out. It would help to have someone that was familiar with the "Choose Your Own Adventure" books to get the most out of it.

What business problems are you solving with the product? What benefits have you realized?

We use Typeform for our Warranty department as well as customer service forms. We also use Typeforms for quizzes for our store managers and new hire classes.

Typeform review by Luis M.
Luis M.
Validated Reviewer
Verified Current User
Review Source

"Typeform is all we use for our contact forms"

What do you like best?

The overall experience. Typeforms are easy to make. One question at a time. It keeps things simple. The ability to create logic jumps between questions. The fact that everything gets stored on a database, and can be quickly exported.

What do you dislike?

I think typeform is an axample of a great product with a bad costumer service. The chat does not work lately or it was disabled. (i don´t know). I think typeform is sort of obscure with communication on the problems it faces. For example one functionality stopped working a while ago and they don´t say anything. Or at least there was no place where i could find where they explained what was happening (on their blog or on some sort of news) Im talking about how we cant download uploaded documents anymore unless we are logged in. That affects our operation and my costumers. They also lack of a clear way of contacting them and report bugs. There are no forms to report problems we are having. So i dont think Tform is intersted in a good open relationship with costumers or explaining in public whats happening, or if the service will be restored. In private they offer to restore the service if we accept our account to remain insecure. But why would anyone agree to that? I think that reflects that the company culture it not to be transparent.

Recommendations to others considering the product

Try it

What business problems are you solving with the product? What benefits have you realized?

Conversion tracking, database managment. Statistics.

Typeform review by Tara S.
Tara S.
Validated Reviewer
Verified Current User
Review Source

"Beautiful, but some serious problems with reliability and forms crashing."

What do you like best?

We love the clean and interactive interface -- it's fresh, intuitive and works beautifully for our brand. In theory, we like the potential for complex forms including logic jumps and payment fields..

What do you dislike?

We've had MAJOR problems with forms crashing / being wiped out / suddenly functioning incorrectly on three different occasions now.. we've stuck with it thus far, as the forms are just so darn pretty, but we've run into some really substantial data losses and received little to no help from their support team. On one occasion, we'd spent months building a comprehensive ordering form for our clients, and one day it was simply wiped out, GONE. We were told that this could be a problem when forms were 'too long'.. whaat? Currently, we have a situation where one of our forms' logic jumps are suddenly out of order for no apparent reason.. it's frustrating, as it's very time- and energy-consuming to plan, think through, and create these forms, and it's become difficult to rely on Typeform for our important data collection because of these issues.

Recommendations to others considering the product

If your forms hold any important data, or are going to be even somewhat complex, make back-up copies and record your questionnaires' flow outside Typeform.

What business problems are you solving with the product? What benefits have you realized?

We're gathering client order details, accepting deposits, and sending information internally at different project stages. We can connect it to our other apps through Zapier, which makes workflows easy to automate.

Typeform review by Augusto G.
Augusto G.
Validated Reviewer
Verified Current User
Review Source

"Professional, just a little bit trick to edit"

What do you like best?

Typeform is a great tool to relate with leads, customer and to share content. I work with inbound marketing and Typeform wirks for relate and to atract leads. Typeform was chosen for our company because of the embed and integration features, essencial to our goals and needs.

What do you dislike?

I just think that it's a little hard to edit. The edit by blocs made it more difficult to change the content and understand the programation (score, jumps etc). But it's very versatile though. In our company, we miss a option of quiz directed for "most chosen option".

Recommendations to others considering the product

Explore all of the options, make test forms and try the embed options.

What business problems are you solving with the product? What benefits have you realized?

It's good to solve intern demands, like surveys, and to share content. It's great for Inbound Marketing, it's very interactive and have a visual professional visual. Share content with respectfull design is very important to Content Marketing.

Typeform review by Ankur S.
Ankur S.
Validated Reviewer
Verified Current User
Review Source

"Simply The Best Survey/Forms Tool Out There"

What do you like best?

Oh, it is just beautiful! Collecting data with Typeform is a breeze and the whole process right from the set-up to the analytics is seamless. Have been using Typeform for a variety of purposes, and it has never failed, rather, always turned out to be excellent. Another thing to note that is the company takes feedback very encouragingly and tries to come up with solutions helping the end-user, which is what can be seen in the v2 launch of Typeform, as compared to V1.

All in all, everything, is simply amazing with Typeform!

What do you dislike?

The pricing isn't the most optimal for young companies. This is something which Typeform should acknowledge as it has also graduated from the same phase. The minimum paid plan starts at 360$ for a year, which is honestly just too much!

Recommendations to others considering the product

Go for it, if you can afford it!

What business problems are you solving with the product? What benefits have you realized?

User surveys, mostly, and lead capturing for dynamic landing pages.

Typeform review by David R.
David R.
Validated Reviewer
Verified Current User
Review Source

"Forms with wonderful UX, easy to use and free plan, nice work!"

What do you like best?

I can say that I've try some other surveys services and none of them offer a nice experience at filling forms, It has smooth transitions, perfect font size and you can choose from pretty nice templates to start with.

You can change UI language, and there is Spanish available, a must have for local clients.

There is algo a nice intragration for Trello, that let you add cards to a list inside a board from entries in typerform. Love it!

Free plan is perfect for small business, experiments or internal surveys, even you can use it like a design brief form.

What do you dislike?

Hope there was a better integration with Mailchimp or email providers like Gmail,that let you embed forms directly in campaings.

Recommendations to others considering the product

Don't look further, ask your customers or anyone, anything with a beautiful experience.

Try free plan before buying, it let you get 100 responses in a month!

For starters, try using a template to get nice results, with no effort.

What business problems are you solving with the product? What benefits have you realized?

It help me to amaze clients and costumers with the beautiful experience and therefore close deals.

It helps anyone to understand the difference between classic boring forms and forms that really make you want to complete.

Typeform review by Jamie D.
Jamie D.
Validated Reviewer
Verified Current User
Review Source

"Elegant and effective forms for many different uses."

What do you like best?

Form or surveys built with Typeform have a unique look that is easy to navigate and compatible with any device. Responsive design makes your form work on both desktop and mobile. Additionally, there are several ways to deploy your form. Their copy/paste code makes it very easy to create popups or overlays on your website.

Typeform v2 just launched and it is a drastic change from v1, but with a little exposure, it quickly becomes apparent that they have made it faster than ever to create a form. v2 instantly displays changes that you make to your form and building it is as easy as typing in the browser. Along with its ease of use, Typeform offers more complex features that really allow you to expand your uses for the product. We use question branching and the calculator tool to make an inexpensive online quiz for a segment of our users. Typeform also supports embedding YouTube and Vimeo videos and uploading pictures. Typeform also support integration with other online services, either natively or by using Zapier (which has excellent integration with Typeform).

What do you dislike?

There are two aspects of Typeform that I do not like. First, each "question" only allows you to upload one image and embed one video. I realize that this keeps it clean and elegant looking, but I would like the choice to use more if I want. Second, it would be nice if it supported basic HTML code for things like embedding a video from your own video service. Currently, I have to re-upload videos that we use to an unlisted YouTube account in order to use them in Typeform.

What business problems are you solving with the product? What benefits have you realized?

Typeform is very inexpensive for the features it offers and people are very impressed with the end result. We have been able to use it for much more than just a simple form or survey. They seem to be improving the product with v2 and it comes with no additional cost.

Typeform review by Bethany C.
Bethany C.
Validated Reviewer
Verified Current User
Review Source

"Most beautiful and functional survey tool I've worked with"

What do you like best?

Both the front-end (survey taker) interfaces and the back-end user interface experience are among the cleanest I've seen. Capable of being minimalist and simple but also can be very colorful and whimsical - completely customizable to your needs as far as appearance and content go. It makes it fun for the survey taker to respond, which is helpful as most surveys are a pain to respond to. Typeform also makes creating surveys enjoyable and efficient, especially thanks to their recent new version release.

What do you dislike?

I really really really wish Typeform integrated better with some of the other tools my company uses - it would be easier for us to collect results/feedback and automate that result/feedback management process. As it is, we're still extremely satisfied with the tool and this isn't stopping us from using it.

What business problems are you solving with the product? What benefits have you realized?

We're able to collect feedback from our software users and customers easily. It's a breeze to create forms and review + share the results with our team internally.

Typeform review by Ankita A.
Ankita A.
Validated Reviewer
Verified Current User
Review Source

"Beautiful Tool to Ask Questions in More Natural and Human Way!"

What do you like best?

The best thing I love about Typeform is the Autopilot integration which lets you follow up your collected leads with emails, SMS messages, postcards and more. So you see, there is no need to depend on any other tool to follow up your subscribers!

What do you dislike?

They don't send out notification of new responses in the free trial plan. In order to receive notification of new lead capture, you need to integrate Typeform with a 3rd party like Slack etc.!

Recommendations to others considering the product

If you are an entrepreneur or blogger who is selling products and services then you should try Typeform! It offers a free trial so I’d encourage you to give them a go for yourself and see the boost in your conversion rate over time. Create beautiful, mobile-ready online forms and surveys for free.

What business problems are you solving with the product? What benefits have you realized?

Typeform's easy to use interface and drag and drop feature allows me to quickly design online forms like - Submit a deal form, registration or survey form, collecting online payments or quick feedback on product or service page. You get more by going PRO! You get access to build logic, perform calculations, upload files and documents, accept online payments using Stripe, and much more. I personally started with the trial account and switched to PRO to enjoy extra perks!!

Typeform review by Kate M.
Kate M.
Validated Reviewer
Verified Current User
Review Source

"Solid Survey Tool"

What do you like best?

The Logic Jumps in the Pro subscription level are awesome--we use them in an initial assessment where it's hard to tell which criteria will be met.

The design UI is easy and straightforward.

Multiple workspaces allow for easily segregating different typeforms used by different teams, etc.

Easy to set up notifications for survey responses

Easy to customize look/feel for our branding purposes

What do you dislike?

I wish it had Square integration.

Still getting used to the new v2 UI they recently rolled out.

Recommendations to others considering the product

The main reason we initially chose Typeform was the Logic Jump functionality, which is remarkably easy to configure and use. It's a great solution for folks who need complex logic jumps (to jump people to certain questions and thus skip things that aren't relevant to them). I'd recommend testing that out if this is a need you have.

We also really like the variables to capture a respondent's answers and personalize them a bit--such as using their name or their company's name in later questions. That's the kind of detail you don't see in all survey tools, and while it's small, it makes a big difference.

We found the trial period for this great, and Typeform also let us try the PRO+ subscription level for a while for free to see if we'd like that better. (We stuck with PRO.) But they've been responsive and helpful when we've had issues.

What business problems are you solving with the product? What benefits have you realized?

We use Typeform predominantly for having new clients complete a baseline questionnaire that we use to help determine the configurations they'll need when we set them up, and for training feedback surveys. The baseline assessments have evolved over time and the Typeform interface has made it easy for us to copy previous iterations and make adjustments to them, as well as to track clients' initial state so we can do point-in-time comparisons later on.

The training feedback surveys have helped us capture anonymous feedback from training participants, and we've used this information to refine our training curriculum.

Typeform review by Bernardo C.
Bernardo C.
Validated Reviewer
Verified Current User
Review Source

"Great tool, but sometimes a bit confusing"

What do you like best?

I like the looks of it and the possibility of associating images to the survey.

It is also very versatile. The possibility of creating an "user variable", for instance, that allows us to direct the survey to a specific person, is very useful for situations in which we have to send the same survey to different coworkers.

The interface is really easy to understand and the templates are easy to customize. It is also very easy to download .CSV or .xls files, which makes it really easy to both import data to excel or SPSS. The several question types available are also a great advantage here.

What do you dislike?

Some functions are a bit confusing, like the logic jumps. It is not as intuitive as I think it should be.

On the other hand, the free version is very limited, which can make it a not so great tool for casual users.

Recommendations to others considering the product

Switch to it, it's a GREAT tool.

However, be sure to do some research on google to know how to perform certain functions. Not everything is as easy to understand as it could be.

What business problems are you solving with the product? What benefits have you realized?

We use typeform for almost everything: from surveys during hiring processes, to performance evaluation.

We even use it for some market research and data collection for studies.

The benefits are the customisation possibilities.

Typeform review by Priscilla M.
Priscilla M.
Validated Reviewer
Verified Current User
Review Source

"A wonderful addition to our company."

What do you like best?

Typeform has always been easy to use for myself, clients, and students. I’ve never had to walk someone through taking a quiz or filling out a form using this platform. It’s a great addition to RSI as we use Typeform for virtually just about everything.

What do you dislike?

Currently, there is nothing that I dislike about Typeform. It’s always smooth sailing. If there is a question or concern, they’re always there to help and resolve the issue.

What business problems are you solving with the product? What benefits have you realized?

We help businesses adhere to the Americans with Disabiltiy act, help people learn about Deaf culture and the beautiful language of sign language and ultimately help with the mission of our company- to royally tear down the communication barriers between the Deaf and Hearing communities, one sign at a time! :-)

Typeform review by Jason G.
Jason G.
Validated Reviewer
Verified Current User
Review Source

"The Best Way to Gather Information"

What do you like best?

I've filled out a lot of on-line forms, and I've created a lot of online forms. before Typeform, it was always tedious at best, painful at worst, and never an experience that I enjoyed. Typeform's thoughtful, human-based approach to gathering information is actually fun to use. I know it sounds strange to think of filling out forms as being enjoyable, but Typeform has pulled it off - both for the person filling the form, and for the person designing the form.

What do you dislike?

Typeform's beauty is in its straightforward simplicity. This simplicity necessarily limits some of the functionality allowed. I personally believe that this is good - it keeps the focus on getting the information you need without allowing some of the distractions to get in the way - but it is not the most feature packed form tool available.

Recommendations to others considering the product

Try it, build a form, take that form yourself and see how it works for you. It's hard to understand just how good the form-filling experience can be without actually trying Typeform.

What business problems are you solving with the product? What benefits have you realized?

I use Typeform for a wide variety of business problems. I take candidate interest forms, candidate applications, follow-up for clients, document uploads, citizen surveys, etc. Anything that I need to get people's information on, I use Typeform for.

Typeform review by Rachel J.
Rachel J.
Validated Reviewer
Verified Current User
Review Source

"Easy setup and free... doesn't get much better."

What do you like best?

Super easy to set up and use, with a robust set of features even for free accounts. You can create multiple forms on one account, too, which makes it easy to manage multiple form needs from one user. If you need more than one user to have access, you can add them to your team. There is also a good amount of reporting available and searchable.

What do you dislike?

Nothing really, though perhaps having the option to remove branding would be nice. I think you can do that if you upgrade though. We have no reason to upgrade at this time, as we use Typeform purely for internal communication.

Recommendations to others considering the product

Great support and list of standard features for free accounts. No "can only make one form" or anything like that just because you use the free version. I have even used Typeform to gather user data for a meetup group I run outside of work, I like it so much.

What business problems are you solving with the product? What benefits have you realized?

We have created forms to collect information from our sales team to then create product sample images form them. Prior to this, it was a lot of back and forth with individual sales team members as we got color information, equipment needed, logo info, make of company requesting the image, and more. What used to take us hours now comes to us in one quick form response.

Typeform review by Administrator in Consumer Electronics
Administrator in Consumer Electronics
Validated Reviewer
Verified Current User
Review Source

"Dynamic resource to survey your customer base"

What do you like best?

Nobody likes completing surveys but Typeform makes it easy. Specifically, with Typeform you can create well-designed forms/surveys that keep customer's engaged and focused on the question at hand. We've seen drastically higher response rates using Typeform when compared to the other tools we've used.

What do you dislike?

Nothing. The only hiccup is that they're a European company and when they charge my US credit card I'm charged an international transaction fee.

Recommendations to others considering the product

Typeform is a smaller company, but as a result, you get a better product that's tailed more towards its users than larger survey builders. Their support is great and you're feedback as a customer will always be heard with them.

What business problems are you solving with the product? What benefits have you realized?

We use Typeform to survey customers for product feedback, NPS scores, and return reasons. Our previous solution was clunky, lacking on the design side. Not only is Typeform easy to use, but it provides an elegant customer-facing UI that in-turn provides a higher response rate for us.

Typeform review by John D.
John D.
Validated Reviewer
Verified Current User
Review Source

"The best form platform available. "

What do you like best?

Typeform has a beautiful and simplistic UX coupled with the ability to build complex and interactive forms unlike any other player in the space. I have been blown away by Typeform since day 1, and although their are things on my wishlist, they are constantly adding to and improving the platform.

What do you dislike?

I know that typeform is not a quiz platform, so I am reaching for dislikes. However, I wish there was a little bit more of a sophisticated engine for scoring typeforms. We use the platform for many things, and one of those things is our certification program, but we have been limited to one answer options for our exams, and it would be great if you could have multiple answers with only 1 point.

Typeform could also work on their messaging notifications, and their data analytics tool.

The onboard messaging is pretty stock, and you have to pay for zapier to do anything more complex. Their onboard reporting tool, is also pretty standard, and you have to export the results into excel to do any real analysis. It would be great if the expanded the breadth of that a bit.

Recommendations to others considering the product

Take advantage of their online knowledge base, don't be afraid to reach out to support, and be creative. This platform is capable of solving so many more problems than I initially realized.

What business problems are you solving with the product? What benefits have you realized?

We use the platform for NPS Surveys, quick quizzes, certification test, launching projects with our small business product, and various other things.

Typeform review by Daria K.
Daria K.
Validated Reviewer
Verified Current User
Review Source

"Powerful Personalization Survey Platform"

What do you like best?

Typeform is ahead of the curve when it comes to personalization. We are able to make our surveys so conversational and targeted to that person. When people take the survey, they feel like we know them, and in turn, this has helped our completion percentage.

What do you dislike?

I really don't dislike anything. I guess if I had to pick something, I would say I would like if there were more templates to choose from. There are many right now, but having an even more expansive list of options would be nice.

Recommendations to others considering the product

Don't hesitate. This is the best platform out there.

What business problems are you solving with the product? What benefits have you realized?

Typeform has allowed us to see a big improvement in our completion rates. This in turn has helped us better maximize this data.

Typeform review by Nin S.
Nin S.
Validated Reviewer
Review Source

"An invaluable multi-tool to monitor and capture both organisation and customer data for action"

What do you like best?

So many, but key wins are:

- Intuitive design (little training needed),

- Logic map to visually check the flow of questions,

- Ability to send respondent notifications of receipt of survey and notifications to other recipients,

- Download results into Excel

- Publish a dedicated results weblink to monitor responses collected from a survey (good for reporting up).

What do you dislike?

Dislikes largely revolve around how easy it is to accidentally delete data.

- When an existing survey is changed the collected data is lost (the use of prompts with suggestions on how to retain the existing data would be better)

- The data deletion buttons are very accessible and often highlighted with greater clarity than others.

Recommendations to others considering the product

- Ability to move customer data collection operations into the cloud.

- Provide operational teams with an ability to collect and monitor data in the day-to-day.

- Setup up simple reports for distribution to senior management.

- Download results into Excel.

What business problems are you solving with the product? What benefits have you realized?

- As the platform is cloud based, staff providing data and monitoring input can work out of the office inc. at home. Reduced our reliance on hardware and are able to keep costs down.

- Typeform supports webhooks that are used to create summarised reports for customers and management teams,

- Typeform's ability to create a live online report means that for key surveys, elections and any other time dependent queries - senior management have a means to monitor results live without having to wait for dedicated reports to be generated. Reduce time to take action and improved the business agility.

Typeform review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Convenient tailored solution trees for specific customer issues/needs"

What do you like best?

The manual building blocks are a very convenient way to get you started.

What do you dislike?

The admin / editing interface and its technical capabilities is limited. There is often very little visible feedback, meaning that you do not exactly see which block you are about to edit and if your form is very long, you also get annoying vertical "jumps", at least on macOS, meaning you switch for instance from editing a block to editing a logic jump and the focus of the admin interface "disappears", meaning it takes you to the end of the form and then you need to manually scroll above again. All in all, the editing capabilities are a bit limited. I would also love to see a way of integrating hyper links and adding custom fonts and design elements...

What business problems are you solving with the product? What benefits have you realized?

I am Head of Product Support at Native Instruments GmbH, Berlin / Germany and we use Typeforms to provide tailored solution trees for specific technical symptoms that customers could phase.

Typeform review by Calvin M.
Calvin M.
Validated Reviewer
Review Source

"Fastest way to create and distribute a good-looking form"

What do you like best?

The latest iteration of Typeform is very intuitive and makes form building faster than other services I've tried. Typeform is also very extensible with their Zapier and Google product integrations. For example, every time I make a new form I can connect it to a Google Sheet, meaning that I don't have to allow other folks into my Typeform account where they could mess something up. I just share the link to the sheet and they can watch responses come in in real time.

What do you dislike?

The reporting is just OK. It's excellent if you have a lot of questions that are multiple choice or scale-based, but if you're asking lots of open-ended questions it's difficult to view the responses when you're logged in. That's part of why I usually send all responses to Google, it's a little easier to parse the data there than it is inside the app.

Recommendations to others considering the product

They have a free tier that will demonstrate the ease of use, so there's no reason not to give it a try and see if it meets your needs. You can always scale up to get more features once you've determined that the core product can meet your requirements.

What business problems are you solving with the product? What benefits have you realized?

I use Typeform for a variety of businesses and non-profits to handle everything from event registration to customer satisfaction surveys. Because of their Stripe integration, I can also take payment for event registration, which is very nice. I have never had a customer complain about filling out a Typeform, which is a testament to how easy they make it to create and to fill out forms.

Typeform review by Andra Z.
Andra Z.
Validated Reviewer
Review Source

"A flexible, highly usable tool for gathering user feedback (and more)"

What do you like best?

Typeform is the most flexible and user-friendly tool we've ever used for online surveys and forms, and this comes after having personally worked with more than 6 other similar solutions.

By using Typeform, we've managed to increase our response rate, create friendly surveys that encourage respondents to fill in all the questions and get in-depth answers by tailoring their experience with the logic jumps feature (super useful!).

It's easy and intuitive to create surveys and forms, and it usually takes just a few minutes once you've gone through the process once.

The fact that you can customize the colors, add images and create a tailored experienced for the people who you seek to gather details from is essential in making it an engaging experience. The fact that it's hassle-free for both us and the respondents makes a difference.

Also, their support is extremely helpful and fast. We only interacted once but we were very happy with how fast we received the details and the solution.

What do you dislike?

One thing that we would love to have for our localization process is the ability to add language variants. That would greatly help us speak the same language as some of our users, who are spread across the world.

For the moment, we're using logic jumps to solve this.

A few more text formatting options would also be nice, but it's more of a nice-to-have than a need-to-have.

What business problems are you solving with the product? What benefits have you realized?

We're using Typeform for a number of things, from gathering user feedback to asking people to sign up for beta testing programs to organizing giveaways.

We have both standalone surveys and ongoing surveys that help us understand what issues our customers are facing, what features we could add to improve their experience and what core needs our product solved for them.

Nothing can replace qualitative feedback coming straight from the users, so it's important for us to always keep an open door for anyone who wants to talk to us. One of the ways we do this is through these questionnaires.

Typeform review by Ayman J.
Ayman J.
Validated Reviewer
Verified Current User
Review Source

"Best form app there is on the planet!"

What do you like best?

Literally everything about it. The team behind this software did an amazing job. It is so customizable it is just amazing. Compared to its competitors, we love Typeform and will use it until the end of times. If you value and care about design, this app is for you!

What do you dislike?

There is no mobile support. I know it's very hard to actually have, but it would be nice to have a website that has mobile support or a mobile app.

Recommendations to others considering the product

#1 app in our opinion. Don't bother using others, the team behind Typeform will not let you down!

What business problems are you solving with the product? What benefits have you realized?

Our business is solving the issue of making sure everything looks consistent. Because it is very customizable, it allows us to make sure our branding is shown in every form.

Typeform review by Kari P.
Kari P.
Validated Reviewer
Verified Current User
Review Source

"Great surveys! "

What do you like best?

I love how user-friendly these surveys are. They are easy to build as well as easy to fill out.

What do you dislike?

It is sometimes hard to get the custom design to be exactly what I want it to be since it won't automatically correct the sizing if the image is too large, etc. But it's an easy work around.

Recommendations to others considering the product

I would absolutely recommend Typeform. It has been great to use and our customers love filling out these surveys. Also, adding logic jumps to questions allow you to make your surveys customized. Plus, the ability to have hidden fields so you don't have to ask for email addresses is great!

What business problems are you solving with the product? What benefits have you realized?

We are using Typeform to survey our customers and prospects to be able to get data to create personas, and build out our customer research program.

Typeform review by User
User
Validated Reviewer
Verified Current User
Review Source

"Simple and easy to use"

What do you like best?

I love the simple format of the surveys - they are clean and simple for users taking our survey and easy to share or embed. The logic feature is great for taking users to different questions, depending on their answers to previous questions (sort of a choose-your-own-adventure experience). Including photos, videos, and links are all easy to do, and there isn't a question type that we've needed that isn't offered in the Pro version. Love the professional look and feel of it!

What do you dislike?

The new update now puts the text in Edit mode in a typewriter-like font that is harder to read. The new edit format is much less intuitive, in my opinion, and takes me longer to use than the old version. One benefit of the update is that there is now a preview panel where you can see what your survey looks like as you edit, and you can test your dynamic fields/logic as you go.

Recommendations to others considering the product

They have great customer service, great design, and easy-to-use product.

What business problems are you solving with the product? What benefits have you realized?

We survey users in our market to learn their needs, goals, and to gauge interest in our product offerings. It's helped us connect with people who otherwise are unresponsive because the format of the surveys is simple to take.

Typeform review by Victor I.
Victor I.
Validated Reviewer
Verified Current User
Review Source

"Great service for surveys"

What do you like best?

Typeform is very easy to use. Everything from creating a survey to integrating it with other services is smooth and simple. Plus it provides you with a good analytics of the answers and how users interact with the survey.

What do you dislike?

Frankly - nothing. Not like it's ideal, but I've been using it for some pretty simple purposes and Typeform performed great. It MIGHT fail in more advanced use cases, but that depends on your specific needs.

Recommendations to others considering the product

Typeform is great when it comes to presenting the survey results. It's pretty simple so worth a shot.

What business problems are you solving with the product? What benefits have you realized?

Typeform is great for holding customer surveys. It makes it easy to get feedback and analyze the results.

Typeform review by Stephanie M.
Stephanie M.
Validated Reviewer
Verified Current User
Review Source

"Beauty survey software that's easy to use"

What do you like best?

The beautiful user interface that is both from the creator-end and the survey-taker end. Changing the design of the survey is completely customizable on any plan and the survey style is graphical which encourages completion by the user.

What do you dislike?

Sometimes the survey taker interface is so "fun" to the extent of being possibly confusing for the end user. For example, they can easily scroll up and down the page of the survey while hiding responses, and this could be confusing.

Recommendations to others considering the product

Definitely try it if you're not afraid of learning a new software which is actually pretty easy to use. Much superior to Survey Monkey if your survey takers are a little more techie.

What business problems are you solving with the product? What benefits have you realized?

Getting customer feedback about new features and how they're currently using features is excellent. I also created a response form for new users to tell me about their business which feeds automatically into Campaign Monitor to customize the type of emails that they get, which is very appreciated by our users.

Typeform review by User in Staffing and Recruiting
User in Staffing and Recruiting
Validated Reviewer
Verified Current User
Review Source

"Good for surveys, not set up for complex admissions"

What do you like best?

The typeform platform is a beautiful design on the front end, and allows for professional looking, simple surveys (without complex jumps). It allows allows for a fair amount of customization, including references to earlier answers.

What do you dislike?

The platform has a complex backend interface, specifically for more complicated forms. The 2.0 version update did not come with directions, and was complicated to adjust to at first (they made a lot of significant changes). The builder allows you to add "logic jumps" which take people to different questions depending on their answers, but it is still a bit clunky to use, and if you change the order of questions or add questions later, you can end up with bad logic quite easily. This does integrate with typeform, but is really NOT designed as a payment platform, and is difficult for payments.

Recommendations to others considering the product

This is great for surveys, less good for form replacement.

The backend here is a bit clunky, but it does have a fair amount of features available if you really take the time to learn logic jumps and calculator functions.

What business problems are you solving with the product? What benefits have you realized?

We use typeform for feedback surveys, admissions, and membership payments (which I would not recommend- this is not a good platform for payment processing)

The design of our surveys is consistent and allows us to create multiple surveys for different groups easily

Typeform review by Kelly G.
Kelly G.
Validated Reviewer
Verified Current User
Review Source

"Awesome and Easy"

What do you like best?

Fell in love with Typeform the first time I used it. The platform is super intuitive and easy-to-use. Adore that you can fully customize the surveys you make. To date, my company has only used the free version, but i have created Typeforms via the paid plan (under like a demo) that utilize logic jumps. This feature is fantastic and really makes for a more interactive experience for end-users. Having used Typeform (and taken Typeform surveys), the surveys feel a lot more "conversational" than other platforms. It's hard to describe... suffice to say they just flow. I also love the interface. The developers at Typeform clearly have UX in mind with what they do. I'd highly recommend this service to anyone who needs to conduct surveys/get feedback/etc. in their work.

What do you dislike?

Not much... I haven't looked at their pricing structure recently, but if I recall, there seemed to be a large jump between the free version and the unbranded premium version with logic jump. Since we aren't sending out surveys all that often, I wish that had an intermediate step. Or even like one-offs. eg. I use Moovly for video. I do have a subscription now, but before that, I loved that I could simply buy the one video I made if I needed to.

Recommendations to others considering the product

Just do it. :)

What business problems are you solving with the product? What benefits have you realized?

Typically use Typeform for event follow-up surveys. People seem to like it; responding is quick and easy.

Typeform review by Cherlyn C.
Cherlyn C.
Validated Reviewer
Review Source

"Gorgeous UI experience and smooth form submission process!"

What do you like best?

The gorgeous UI and the more genuine process of form submission. The intuitive "question logic" that they had.

What do you dislike?

1st: It doesn't connect nor sync to other apps. Can't push values like names or email addresses to other apps after the forms have been answered. For example, I linked to my calendar so that successful form participants could book a free appointment with me. They had to enter their email addresses and name all over again, which is cumbersome.

2nd: I couldn't justify the price because my forms only got used 3x a month, so I had to eventually stop using Typeforms and replace it with a calendar software that already had a form integrated.

3rd: I've always found it odd that their default is to bill you discretely and that you had to dig out your own invoice yourself on the platform. All other software companies I know make me aware of invoices and billing via email automatically.

Recommendations to others considering the product

Try it! You can't go wrong with something so smooth and intuitive. However, the paid version is not recommended if people use your forms very infrequently.

What business problems are you solving with the product? What benefits have you realized?

People have a better experience answering my questions and are impressed with the brand design. Also, it's easy to deny someone of a reward if they are not the right target audience due to the intuitiveness of the forms.

Typeform review by Louise B.
Louise B.
Validated Reviewer
Verified Current User
Review Source

"Typeform Fan"

What do you like best?

Love the flexibility of Typeform. So many ways to personalize each form that it can be used for a very wide variety of situations. Easy to customize the appearance, too, and the integrations have made info gathering and sharing simple.

What do you dislike?

I genuinely can't think of anything right now.

What business problems are you solving with the product? What benefits have you realized?

We gather client contact information updates, award nominations, event RSVPs, monthly and annual performance reports from subunits, client job requests, customer service feedback, and NPS. The ability to send notifications to multiple team members and to Google sheets has streamlined our reporting processes.

Typeform review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"Beautiful Survey Tool"

What do you like best?

Typeform is easy to use and the design/customization is slick. It feels elegant and lightweight but remains powerful with logic. Typeform works great on all devices and feels very premium

What do you dislike?

They have a few quirks and limitations, for example multiple choice options must be limited to 25 options... but if you have a question about US States, there is no other logical option. They need to either create more question types or remove limitations.

Recommendations to others considering the product

Use it to bridge the gap between your product. The branding capability is great so you can make it feel like part of your own product/user experience. In this regard, it feels less "survey"-y compared to Google Forms or SurveyMonkey etc. and more like an extension of your brand. It also works perfectly on mobile, tablet, desktop, etc.

What business problems are you solving with the product? What benefits have you realized?

Anything for surveying customers to creating more of a "form" that fufills a business need. By connecting with Zapier, we are able to integrate answers into a variety of other platforms.

Typeform review by Paul M.
Paul M.
Validated Reviewer
Review Source

"Quick, easy, effective"

What do you like best?

It's simple to set up questions, and the final survey looks slick and professional. Teachers (survey users) all completed survey and had no issues in terms of time to complete, or ease of use and navigating through questions. Designing the questions was very easy, and there's an option to make the survey 'smart' by directing users to specific questions depending on their answers.

What do you dislike?

In terms of it being a free product, i couldn't fault anything the product offers. There is an option to upscale the quiz by making it smart and directing next questions based on answers given, but of course that is a paid function - the only fault (but understandable of course).

Recommendations to others considering the product

I recommend it

What business problems are you solving with the product? What benefits have you realized?

Gathering information from teachers in terms of the effectiveness of a service we were using. Teachers were able to easily logon and complete the survey without it seeming a demanding or onerous task: an important consideration in a time conscious industry: teaching.

Typeform review by Erin F.
Erin F.
Validated Reviewer
Verified Current User
Review Source

"Great for getting feedback"

What do you like best?

I love using Typeform to collect feedback and information from clients and customers. For example, when launching a new course, I will run a beta round, then use Typeform to create a survey to collect feedback from my students. Typeform is so easy to use, looks great, and I've noticed students are much more likely to fill out a Typeform than many other form services. I love it!

What do you dislike?

The only thing I dislike is that when I get long responses and export them to an Excel sheet, it takes a lot of formatting to make it legible. Not sure that's Typeform's fault, but it's frustrating sometimes.

Recommendations to others considering the product

Definitely try it! You'll save a lot of time, and Typeforms are design so well that they are much more enjoyable to fill out than other forms--resulting in more responses from my audience, so the same might be for you too!

What business problems are you solving with the product? What benefits have you realized?

As I mentioned above, Typeform is great for collecting feedback from my clients and customers. With this information, I'm able to improve my products and services and better meet the needs of my audience. Typeform makes all of this really easy!

Typeform review by User in Staffing and Recruiting
User in Staffing and Recruiting
Validated Reviewer
Verified Current User
Review Source

"Super easy to use and makes beautiful surveys!"

What do you like best?

The ease of it! I felt like a pro creating surveys. I also really enjoyed the templates already in place. The graphics are cool and the responses and ways you can response are super customizable. I also like the feature that you can download responses into a simple text form for sharing that feedback or results!

What do you dislike?

The only thing I wish I knew how to do or wish were possible were to make certain surveys password protected. It seems you cannot hide responses if for example, multiple people are using that typeform account.

What business problems are you solving with the product? What benefits have you realized?

We collect feedback and do surveys several times for each of our clients, we simply cannot run our business without Typeform so we are very happy it exists!

Typeform review by Ori P.
Ori P.
Validated Reviewer
Verified Current User
Review Source

"Great UX for a poor technical solution"

What do you like best?

The forms are beautiful, the UX is great, easy to create, easy to manage

What do you dislike?

The API is probably the worst I have seen in recent history 3 different serialization formats everything systematically incoherent. So if you need typeform as something integrated with anything else .. think twice. If http://typeform.io/ (as opposed to http://typeform.com) can fit your needs (it is much less feature rich), I can just hope the redesigned API is not as horrible (seems to be, but considering the awkwardness of the first one .. I would verify).

Also the result visualisation on their platform is extremely poor as well as the export format.

Creating a form and publishing it is very pleasant; best of breed, using the results is hard and messy.

Recommendations to others considering the product

Typeform.io seems to be in the right direction. Wait and see.

What business problems are you solving with the product? What benefits have you realized?

I wanted a quick way to do a complex survey (with different paths based on answers etc..). Worked fabulously on the quick side.

Typeform review by Jonathan T.
Jonathan T.
Validated Reviewer
Review Source

"Beautiful, Easy Forms"

What do you like best?

The survey-taking experience on mobile can't be beaten. And an easy-to-take survey is an easy-to-complete survey!

I'm also a really big fan of the survey-creation interface–it's easy to understand and use. I LOVE doing question groups and the whole product makes it easy to use a more casual, personal tone to my surveys (which is a goal for me, and examples can be found in the examples) - but you can totally use Typeform in a very straight, professional manner, too.

What do you dislike?

I wish some of the pro-level features were available on the free plan. Also, it used to be possible to enable pro features on a survey-by-survey basis–if you were on a free plan but really needed pro features for one or a few survey(s)–that is no longer available.

Recommendations to others considering the product

Sign up for a free-level account and make a few forms. See if you'll need the pro-level features or not. Poke around the templates (There's a bunch!) and experiment with embedding and sharing. Also take a look at the data review features to make sure they're what you need. My data needs are relatively simple, so their built-in response viewer is good for me, and sometimes I export to a CSV, but make sure that end meets your needs.

What business problems are you solving with the product? What benefits have you realized?

I've used typeform for lead generation, information gathering, customer feedback, contact forms, anything I need a form for.

Typeform review by Barry N.
Barry N.
Validated Reviewer
Verified Current User
Review Source

" Assistant Superintendent "

What do you like best?

I like that the software is user-friendly both on the administration side as well as on the user side. I like that it is easy to build surveys, adjust surveys, and export the data for reports.

What do you dislike?

There’s nothing about this product that I dislike at this time. It is amazing software that I recommend to my colleagues.

What business problems are you solving with the product? What benefits have you realized?

We are using this product for employee exit survey data collection, employee onboarding data collection, feedback on internal processes, etc.

Typeform review by Lucie H.
Lucie H.
Validated Reviewer
Review Source

"I love it, but customer support needs to improve"

What do you like best?

the visuals, the report of closed questions, that the questions can follow up different flow depending on answers

What do you dislike?

the customer support, if I have a problem and I had, it's impossible to contact you, that the scale cannot be better marked what means each grade

What business problems are you solving with the product? What benefits have you realized?

NPS, feedback from people we work with, internally, it's prettier than better UX than Google forms, but the integration is a problem, we can't choose the place where the final results will show in excel - we need to choose a location, not to be shared in the home file of google drive. That I can not do a new line in the description of the question

Typeform review by Jared E.
Jared E.
Validated Reviewer
Verified Current User
Review Source

"Brilliant, intuitive, fun form tool"

What do you like best?

The style of the form. It looks incredible. You can't even tell it's a survey tool – it looks like a seamless website. Has tons of flexibility and looks amazing.

What do you dislike?

Some things are a bit hard to use. For example, we tried to do a survey with multiple photos, and you don't have an option to make them bigger... they're all small. That's been the only drawback so far.

Recommendations to others considering the product

They have incredible support documents, and are constantly improving their services.

What business problems are you solving with the product? What benefits have you realized?

People love filling out our forms! We just did a 12-survey-series and people loved them.

Typeform review by Renato V.
Renato V.
Validated Reviewer
Verified Current User
Review Source

"At least, try it!"

What do you like best?

Typeform for me is all about humanizing marketing communication. I use it mostly to build lead gen forms and it´s amazing how my conversion rates got higher! It´s been a great investment for my business.

What do you dislike?

I think Typeform should have a better affiliate program. It´s nice to have a discount on the billing, but it would be even nicer to get commissions per indication.

Recommendations to others considering the product

Try it. I guess you won´t regret.

What business problems are you solving with the product? What benefits have you realized?

Lead generation and customer surveys.

Typeform review by Joel K.
Joel K.
Validated Reviewer
Review Source

"Perfect survey software for customer research"

What do you like best?

Typeform has a super simple interface for survey creation; you can quickly and easily create virtually any survey you need! I love the output, too... mobile-friendly, and it looks sharp. The logic mapping can be a bit of a head trip the way it is presented right now, but the functionality is super helpful for segmenting survey respondents.

What do you dislike?

The way that logic mapping is displayed is a bit confusing and tough to track. Other than this, though, nothing.

Recommendations to others considering the product

If you need a powerful but easy to use platform for customer feedback, look no further.

What business problems are you solving with the product? What benefits have you realized?

I use Typeform for customer research when helping clients overhaul their websites, copy, and messaging. We also use it to collect qualitative responses to questions that help my SaaS and B2B clients improve their offerings and understand where customers are coming from.

Typeform review by User
User
Validated Reviewer
Review Source

"Typeform help me generate 50.000 leads"

What do you like best?

Its really easy to set a complex form, that would require a developer to do. I recommend to try logic jump and other things to create forms that can be generated based on math calculations.

I use an integration with Zapier to send leads to Inbound Marketing Tool that we use at the agency. We create more than forms, such as quizzes and calculators.

What do you dislike?

Pricing its a little bit above what I would wish for but worth it. I think the learning curve its also a little bit tricky but its easier than other tools that I have tried.

Recommendations to others considering the product

I really recommend to use logic jump and automation to increase the value of your forms. Its a really nice way to create a excellent form.

What business problems are you solving with the product? What benefits have you realized?

We use typeform to generate forms that engage the user and to collect thousands of leads. It creates new possibilities such as forms that are customized according the type of user - based on their choices filling the form.

Typeform review by Rob K.
Rob K.
Validated Reviewer
Verified Current User
Review Source

"The best option for creating forms, no contest"

What do you like best?

Typeform give you the flexibility to create any form, survey, etc you’d ever want. The number of use cases is dizzying and the only thing they do better than forms is their documentation on how to use them.

What do you dislike?

Their latest release (v2) cleared up a lot of the interface issues I had. I’ve had trouble connecting with Google Analytics to get better data from users who don’t complete a form, but that’s by no means a dealbreaker.

What business problems are you solving with the product? What benefits have you realized?

Better surveys, specifically NPS. Quick intake forms. Better user interactions for my businesses.

Typeform review by Christina C.
Christina C.
Validated Reviewer
Verified Current User
Review Source

"User friendly and powerful tool "

What do you like best?

Beautifully designed

Easy to build surveys

User friendly for end-users (survey-takers)

What do you dislike?

I do wish there was a way to have separate titles for the survey creator and the user taking the survey

What business problems are you solving with the product? What benefits have you realized?

We use typeform to track our retention - being able to gather and analyze data about why users choose to cancel or continue using a product is crucial to the health of any business.

Learn more about Typeform

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Typeform
4.5
(150 reviews)