Customer support should be easy and painless. And with UJET, it is. Check out the UJET experience.
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. The UJET platform delights end-users with smartphone functionality built into support channels and elevates agent performance by reducing steps in the workflow and providing deeper context about the end user. The UJET platform is enterprise grade, SOC2 Type II and HIPAA compliant. UJET is trusted by customer-centric enterprises, including Nest, Barkbox, Atom Tickets, Blink, and August to streamline and automate contact center operations and provide superior experiences that drive higher customer satisfaction. For more information, visit www.getujet.com.
UJET is an ultra-modern contact center solution that automates and optimizes every customer interaction in web, voice, and mobile application channels. Request a demo today to see how we stand head and shoulders above the crowd.
Agents and end customers get on the same page fast with proprietary smart actions during live call or chat, including text, fingerprint identity verification, and sharing of photos, video, and screenshots
UJET is architected for data minimization, so we do not store your PII, making it easier for you to support security certifications that are important to your customers
Deep data access points to bring more context to agents so they can resolve issues faster
Highly accurate wait time estimates -- powered by machine learning
Industry-leading call quality with multiple providers for redundancy
Easy, fast deployment for contact center locations, teams, and agents
Best-in-class ROI - our business model doesn't rely on high per minute markup