What do you like best?
I like having all our data in one place. Our PM's, Executives, Accounting and Contracts are all working from the same data, in real time, reducing errors and reconciliations across functions. The PM reporting is great and brought a singular style to the org. The monthly Close process is very smooth and takes days a lot less time.
What do you dislike?
It took me a while to get use to some of the features around reports. This is because the system can pull so many types of report and then slice that data into more refined results. I should have spent more time on it, not Unanet's fault. Once you get the hang of it, it is easy, and much easier than other systems (you don't need to know a code language to pull reports in Unanet).
Recommendations to others considering the product
I recommend Unanet to other service related companies, especially GovCon's. I have used all the GovCon accounting systems; Unanet is by far the easiest to implement, easiest to use and they are constantly adding new features. They listen to customer feedback and add items, like being able to run indirect rate calculations on your budget. We are very happy we went with Unanet! I can provide real time data to stakeholders quickly. Our staff has adapted to the product with ease.
What business problems are you solving with the product? What benefits have you realized?
The biggest problem we solved was centralized, real time data. We also are more efficient as we can close quicker, process invoices faster and plan resources easier. This allows quicker decisions and we're working off of current data instead of older data (for the longer close).