What do you like best?
Webgility has replaced a cumbersome order management tool and works with Quickbooks Enterprise perfectly. We reduced our data entry time to zero, our payment processing time to zero and our posting back to the webstore to zero! It is amazing how much time it saves.
We have 8 webstores currently (Shopify, BigCommerce, PrestaShop, eBay) and will be adding Amazon shortly. It even works with eBay motors.
What do you dislike?
I am having an issue with it not being compatible with lots in Quickbooks. Our type of Quickbooks account forces us to have lots in our inventory.
Also the package we have does not have automatic updates and I have to update all users manually, but hopefully we can upgrade to the big one eventually.
Recommendations to others considering the product
Your team will be scared to change, and it took me 1.5 years to convince them this was worth the time, training and money. Once Webgility is set up, very few people will have to be involved in it. Encourage your shipping and accounting team to take the onboard training as it will help them figure out how the payments and shipping should be set up as well.
What business problems are you solving with the product? What benefits have you realized?
Unify Enterprise has solved our problem with inventory being constantly out of sync on our webstores. It made the problem of drop sipped orders much easier and faster.