G2 Crowd builds the world's largest business commerce platform fueled by $100M in funding 🚀

Unleashed

3.7
(23)

Unleashed is an inventory management platform that manages your inventory and easily integrates with accounting and eCommerce platforms.

Work for Unleashed?

Learning about Unleashed?

We can help you find the solution that fits you best.

Unleashed Reviews

Ask Unleashed a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • For Category
  • Industry
Ratings
Company Size
User Role
For Category
Industry
Showing 23 Unleashed reviews
LinkedIn Connections
Unleashed review by Matt P.
Matt P.
Validated Reviewer
Verified Current User
Review Source

"Good but not great"

What do you like best?

Good inventory management, purchases, sales and contacts all easily managed in one easy to use platform. It is flexible in how it can be used with price tiers for various customer groups being a great feature.

What do you dislike?

The step from the small plan to the medium plan is extremely expensive, the small lacks so much that the medium has but the medium also has more than I need, as with so many cloud based systems they miss the boat with small businesses, I would love to be on the medium for a couple of extra functions but cannot justify the jump, have a couple more tiers or the ability for user pays and choose the extra functions. Lack of reports.

Recommendations to others considering the product

The difference between plans is large making it expensive very quickly if you need addition functions from a plan up, needs a couple of extra price breaks

What business problems are you solving with the product? What benefits have you realized?

The beauty with unleashed is it is everywhere, I get calls on the road and I can check stock levels in real time and procure sales, make a sale and instantly the stock is attributed.

Sign in to G2 Crowd to see what your connections have to say about Unleashed
Unleashed review by Khai F.
Khai F.
Validated Reviewer
Verified Current User
Review Source

"Great inventory management tool"

What do you like best?

It works really well - stores and processes an large amount of data that is accessible anywhere. And the Unleashed team seems to constantly tweaking and making improvements.

What do you dislike?

Well, if I could make it totally custom, that would be nice... The doc designer is a bit clunky, but once you get past it, you only have to use it once.

Recommendations to others considering the product

Try it out. It is very comprehensive and powerful. There are ways to create workaround solutions if it doesn't seem to exactly fit certain needs.

What business problems are you solving with the product? What benefits have you realized?

Management of our inventory and orders through production. We are a make-to-order manufacturer and we use a large number of parts, so managing our supply chain is essential to a well-running business.

What Inventory Control solution do you use?

Thanks for letting us know!
Unleashed review by User in Industrial Automation
User in Industrial Automation
Validated Reviewer
Verified Current User
Review Source

"Unleashed Experience"

What do you like best?

I like that it is easy to find customers and also fast to inputs sales orders

The reporting aspect for credits and sales is very helpful. Also having the ability to look at different customers and brands.

What do you dislike?

I dislike that the search button both in the general search and when you are inputting something it will only serach for product codes. It would be helpful if it could search product names. E.G. Our code is KC-240 however name is Wireless Keypad. For someone that doesn't know the codes it can be part.

Also having the ability to dispatch part of a bundle (we often have 1 item out of stock) meaning to dispatch we have to put individual bundle items in

Recommendations to others considering the product

It good and easy to use - it is hard at the start however when you learn new things (like reports) it can be very helpful)

What business problems are you solving with the product? What benefits have you realized?

We are a wholesaler and use it for both purchase orders and also for sales quotes and orders. It links in with our Zero accounting software which is very helpful.

Unleashed review by Denise B.
Denise B.
Validated Reviewer
Verified Current User
Review Source

"Unleashed"

What do you like best?

Unleashed is a very solid inventory program that works exceptionally well with our Xero Accounting package. We have had no major issues with it at all and it is growing its features along with its clients. Any queries we have are always promptly answered.

What do you dislike?

We have had to wait for a couple of features but that has been accepable considering what we pay for this product.

Recommendations to others considering the product

If you want a simple easy to use inventory system that integrates seamlessly with Xero then this is the best.

What business problems are you solving with the product? What benefits have you realized?

We needed to manage a wide range of inventory - Unleashed has provided this for us in a simple easy to use format that all our staff love.

Unleashed review by Deborah T.
Deborah T.
Validated Reviewer
Verified Current User
Review Source

"Powerful control of the sales process"

What do you like best?

I is great to be able to control inventory and the entire sales process - online - anywhere, anytime. I use the App on my phone for "quick look" requirements - customer contacts, stock levels and so forth and the full system otherwise.

What do you dislike?

There are times when telephone support would be helpful - a quick question could be answered much more easily.

Recommendations to others considering the product

The integration to Xero works very well and in tandem with that accounting system equates to a very powerful option.

What business problems are you solving with the product? What benefits have you realized?

This has made working remotely from the warehouse a breeze and made ordering from suppliers seamless.

Unleashed review by Carey D.
Carey D.
Validated Reviewer
Verified Current User
Review Source

"3 Years and still impressed"

What do you like best?

More than anything I can check stock, sales or another random report and can get the information I want in a heartbeat.

What do you dislike?

Very little, what I have found wanting in the past has been addressed in regular updates (and then some). The only thing outstanding is the ability to report by supplier/brand.

Recommendations to others considering the product

If you have a requirement to accurately manage inventory and sales with the advantage of access from anywhere and even via a mobile device I can't imaging there's a more appropriate or better supported solution.

What business problems are you solving with the product? What benefits have you realized?

Instant and accurate access to stock and sales information.

Unleashed review by Kathryn S.
Kathryn S.
Validated Reviewer
Verified Current User
Review Source

"Unleashed is a Workhorse, but refinements are very much needed"

What do you like best?

We like that the margin calculations are prominently displayed for each line item in the sales transactions. We also like the simplicity and ease of access to the units sold reporting. Purchase- and Sales order entry is intuitive, and the final document templates present well to customers and suppliers. I like that we can specify specific revenue accounts for customers that overrides the defaults that are set. I like that different date formats were added for US customers. I like that a specific adjustment account can now be set on the Stock Adjustment form.

What do you dislike?

Don't like the inflexible dating of transactions. It is unrealistic to impose "real-time, perpetual" inventory recordkeeping on your customers. Real-life inventory operations simply aren't handled that way. Often we are catching up the recordkeeping to ins/outs that have already occurred. The fact that we can't back-date transactions is a real obstacle.

It isn't easy to change quantities/pricing received on purchase transactions. We receive in Unleashed upon notice of delivery but sometimes the quantity delivered varies from ordered, which we don't know until we receive supplier's invoice. At that time, the Unleashed transactions are final and the only way to handle is via Stock Adjustment. There is no system mechanism to reference back to the PO on a Stock Adjustment other than a "Comment" field. We just don't like that every transaction is so final and unable to be un-done.

It would be nice to have more control over when transactions export to Xero, such as a batch export option and even be able to de-select some transactions from the export.

When creating a new stock adjustment line, costing is automatically populated, which is great. However, if we edit the adjustment line in the bottom portion of the screen, the auto-refresh of costing data no longer occurs.

Hate the fact that when browsing transactions, after dialing into a form, then going back to the list, that the interface has no memory of where you left off in the list views and simply defaults back to Open transactions.

Transaction list views should bring in the Product Description as well as Product code. Currently, we have to have a cross-reference of Product Code to Description available when trying to understand our Transaction list views.

Support response times are slow and the responses are shallow. Only so much can be accomplished via a ticket and at a certain stage, your team should initiate a phone call to quickly and completely solve the issues. Support documentation, the community forums, and Unleashed University are all disconnected. Unleashed University should be included in the subscription pricing at the higher levels.

I was surprised when Unleashed announced that they were going to be developing support for Quickbooks Online, in view of the fact that ease-of-use is so lacking in the Xero integration

Recommendations to others considering the product

Make sure you look at the other systems available as well, such as Dear Inventory and research Unleashed's development plan as to whether your accounting software and other systems will be well-considered.

What business problems are you solving with the product? What benefits have you realized?

Getting to a unit cost for our finished goods. Our CFO has used the Units Sold reporting to explain to Board members about the current sales growth.

Unleashed review by Reuben S.
Reuben S.
Validated Reviewer
Verified Current User
Review Source

"User friendly and offers good reporting and interaction methods (xero etc)"

What do you like best?

Setting up BOM's and having the opportunity to accurately back cost is something i like and want to use more in the future. This is a great function for both costing and resource (stock) management

What do you dislike?

I would appreciate having more flexibility on reporting - more around what numbers are reflected where, profitability reports and even more user friendly reports around open sales and open PO's (to be able to report without having $values for sensitive data for instance)

What business problems are you solving with the product? What benefits have you realized?

Costing issues are being resolved with Unleashed

Unleashed review by Administrator in Computer Hardware
Administrator in Computer Hardware
Validated Reviewer
Verified Current User
Review Source

"Basic Capabilities"

What do you like best?

Reporting is C+ and leaves too many holes. You cannot get a clear glimpse of any history without running 8 reports

What do you dislike?

Basic data entry. No ability to customize. You cannot easily make changes or adjustments for information not provided by unleashed. Example: no estimated ship date to the customer. You cannot select who to send notifications to unless you manually type in the name

Recommendations to others considering the product

Use Netsuite instead and save yourself the headache

What business problems are you solving with the product? What benefits have you realized?

NONE! Moving to Netsuite

Unleashed review by Consultant in Accounting
Consultant in Accounting
Validated Reviewer
Verified Current User
Review Source

"Unleashed Review"

What do you like best?

I find that my clients find the system intuitive and easy to use with a logical and user-friendly workflow and interface. The system works well for larger high-volume clients and is constantly improving and updating. There are no obvious gaps in the features now.

What do you dislike?

For some prospective smaller clients with fewer transactions but a higher number of users, the pricing can be barrier. They have also made a number of changes to their pricing plans which at times has been slightly confusing.

What business problems are you solving with the product? What benefits have you realized?

Unleashed provides customers with significant inventory management requirements to get this whilst being able to use Xero for all back-office accounting processes.

Unleashed review by Dale Y.
Dale Y.
Validated Reviewer
Verified Current User
Review Source

"Implementation of UNleashed 1 July 2016."

What do you like best?

Easy to navigate, information easy to access. Simple reports

What do you dislike?

Inability to have special prices for customers.

Need for "work around" to add Labour & Overhead recovery into bill of materials

Recommendations to others considering the product

Unleashed is a simple to use system that works and provides information that you need easily.

What business problems are you solving with the product? What benefits have you realized?

It is easier to communicate with customers through Unleashed, emailing copies of documents is easy.

Unleashed review by User in Food & Beverages
User in Food & Beverages
Validated Reviewer
Verified Current User
Review Source

"It works, and thats about it. "

What do you like best?

It works. We have products set up and the program does what it was made to do.

One part that works well is the Purchase Order and Sales Order section. These seem to work well for us without a hitch.

What do you dislike?

There are numerous features which are not present on the platform that need to be implemented. Disassembly of a product, back dating transactions, undoing completed transactions.

The platform is extreamly inflexible. We frequently have problems with transactions that are not completed properly. They may have the wrong price, or quantity, and we need to go back an update this quantity. Dear Inventory has these features and it would be great if unleashed incorporated them.

Unleashed's support forum is extreamly underwhelming. The support pages have very little information on them. After using this system for several years, I am still not able to log into Unleashed Support. Why on earth would my login to Unleashed not log me into the support community. That blows my mind. Also, Unleashed university is a paid service!? We are already paying to be customers and can hardly get any useful support, and this section is paid. Unbelievable.

Many of the reports/document exports from Unleashed cannot be customized. This is very frustrating. Several of the reports use Product Code to represent the product. It is extreamly annoying when I print these reports and every product is represented by 3030, 3023, 3089, 3096, 3191. How on earth am I supposed to know what product this associates to? They should include the product description 100%.

Recommendations to others considering the product

I would recommend Dear Inventory to anyone needing a system like this. We attempted to switch our company to Dear Inventory and unfortunately were unsuccessful in doing so. So it looks like we are stuck with Unleashed.

I am so glad that we have a new user interface to work with and not a single new feature....Spend more time creating useful features and less time making it sexy.

What business problems are you solving with the product? What benefits have you realized?

We manufacture organic snacks. We utilize this system for inventory tracking and manufacturing processes.

Unleashed review by Neha P.
Neha P.
Validated Reviewer
Review Source

"Unleashed robust inventory control"

What do you like best?

Unleashed-inventory management software is a robust inventory control specialist which integrates nicely with Xero accounting software

What do you dislike?

It’s difficult to use initially, but they have good technical support to help yourself

Recommendations to others considering the product

Good solid system

What business problems are you solving with the product? What benefits have you realized?

We have mapped this to Xero accounting software to provide solid inventory control

Unleashed review by Executive Sponsor in Electrical/Electronic Manufacturing
Executive Sponsor in Electrical/Electronic Manufacturing
Validated Reviewer
Verified Current User
Review Source

"Reliable cloud based inventory software"

What do you like best?

It is cloud based and integrates with our accounting software. Support team is responsive to questions.

What do you dislike?

- Address format isn't localized to the US, there's always a line asking for Suburb

- Not a whole lot of customizations available.

-

Recommendations to others considering the product

I highly recommend it for cloud based inventory so you can see it from any computer.

What business problems are you solving with the product? What benefits have you realized?

keeping track of inventory and accounting, having the sync between unleashed and xero is critical

Unleashed review by Administrator in Food Production
Administrator in Food Production
Validated Reviewer
Review Source

"Easily found Stock on Hand "

What do you like best?

The process for managing stock in our workplace could be quite easily a major task. Unleashed makes finding and keeping track of stock levels easy.

What do you dislike?

There are only minor changes I would like to see within Unleashed, these include things such as Bold/Italics/Underlined text options in the Notes section.

Recommendations to others considering the product

I found Unleashed difficult to get a grasp on at the beginning, however after about 3 months I felt as though I was fully understanding of the software.

What business problems are you solving with the product? What benefits have you realized?

For us, Unleashed makes a potentially difficult task seamless.

Unleashed review by User in Electrical/Electronic Manufacturing
User in Electrical/Electronic Manufacturing
Validated Reviewer
Verified Current User
Review Source

"Unleashed is an asset to our Organisation"

What do you like best?

I like the overall feel of the product and the ease of integration with xero.

What do you dislike?

Revision control of SO's

Revision control of BoM.

Nested BoM.

Ability for comments on BoM.

Part invoicing not being reflected on bottom line.

What business problems are you solving with the product? What benefits have you realized?

Smoother order flow.

Better visibility of inventory.

Unleashed review by User in Food & Beverages
User in Food & Beverages
Validated Reviewer
Review Source

"Unleashed : you've got to get in!!"

What do you like best?

All the information is readily available on your fingertips and allows you to manage inventory well. With setting high/low alerts, gives you an indication of how well/poorly you are managing your stock.

What do you dislike?

Not familiar with disassembly : would be good if you could reference to a particular assembly and disassemble it , otherwise it seems to take the entire batch into account when cost is being deduced.

Recommendations to others considering the product

Easy to comprehend and use.

What business problems are you solving with the product? What benefits have you realized?

Helps with record keeping and cost management.

Unleashed review by John C.
John C.
Validated Reviewer
Review Source

"Unleashed review"

What do you like best?

Very simple and accurate system, shows the margin down the side of each line on a quote

What do you dislike?

No Android app, needs this on all phone types

Recommendations to others considering the product

Give it a go, much better than Myob

What business problems are you solving with the product? What benefits have you realized?

Ability to create sales and quotes quickly and anywhere

Unleashed review by Administrator in Wine and Spirits
Administrator in Wine and Spirits
Validated Reviewer
Verified Current User
Review Source

"Works well for a mid sized complex manufacturing company with very long lead times"

What do you like best?

Keeps the value flowing through assembled products that take years to make

What do you dislike?

Unable to back date entries so that they can line up with the books for end of month

What business problems are you solving with the product? What benefits have you realized?

understand cost of goods very well

Unleashed review by Administrator in Hospitality
Administrator in Hospitality
Validated Reviewer
Review Source

"Unleashed Inventory "

What do you like best?

It was easy to set up

Unleashed are making constant improvements

Easy to use - good help functions

App feature

What do you dislike?

Doesnt cope well with head office accounts in the Sales & reporting module

The APP is abit limited

Need more report options

Needs a production forecast function

What business problems are you solving with the product? What benefits have you realized?

Great for monitoring margin

Excellent for stock control

Unleashed review by User in Food & Beverages
User in Food & Beverages
Validated Reviewer
Review Source

"User friendly Inventory System"

What do you like best?

Unleashed is easy to use, clear and understandable. We have also found hat the service offered is reliable and useful. I would recommend this to a small or medium company that wants in off the shelf inventory management system.

What do you dislike?

Cannot record and print batch numbers on packing slip.

What business problems are you solving with the product? What benefits have you realized?

Stock shortages and forecasting.

Unleashed review by Consultant in Internet
Consultant in Internet
Validated Reviewer
Review Source

"Great user experience, easy to use"

What do you like best?

Easy to use web based online inventory - I work with websites, and often recommend to integrate with Unleashed when complex scenarios for inventory are risen.

What do you dislike?

Only one thing to improve, multiple currency between locations and inventory forecasting

What business problems are you solving with the product? What benefits have you realized?

Mainly integrating websites and its inventory with the physical stores

Unleashed review by Administrator in Logistics and Supply Chain
Administrator in Logistics and Supply Chain
Validated Reviewer
Review Source

"Unleashed"

What do you like best?

User friendliness of system make it very easy to navigate.

What do you dislike?

Some areas require more manual work that it should. Like entering serial number when selling inventory.

What business problems are you solving with the product? What benefits have you realized?

Tracking my inventory by serial number. It benefits as it facilitates easy inventory tracking.

Kate from G2 Crowd

Learning about Unleashed?

I can help.
* We monitor all Unleashed reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.