What do you like best?
I like how this backup has a really quick data retrieval method. When I lost my data a couple weeks ago on an app, I received it back within 5 minutes. Moreover the implementation of other Google products like Gmail makes it a lot easier to navigate and communicate data with my colleagues and send error and debug logs when necessary for recovery. Also, the google drive backup is super helpful because I can always access it in the cloud and the internet! So, if need be, I can use my iphone to see my data if my computer crashes! Also, did I mention the unlimited storage!! That allows my company to not be afraid of any data loss. I feel reassured that none of my data will be lost ever! Also, the automation of the backup makes this a very hands free process. So, if I forget to ensure backup, I don't have to worry!
What do you dislike?
In the beginning, it was a very difficult and huge learning curve for all my colleagues to understand how this works. Although it was easy to install and get it working, none of us really understood how it worked and how to navigate to certain backup logs. I wish there were more instructions/documentation for this.
What business problems are you solving with the product? What benefits have you realized?
This solved our data loss issue. Before, when we lost data, we had to just cross our finger. This platform creates a lot of benefits such as reliability, simplicity, and robustness. Those three attributes makes me feel confident that I will always get my google app data if I lose it in a fast manner while I know that google has powerful algorithms to make sure my data is produced correctly back to me.