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Userlike

4.4
(189)

Userlike is a live chat software that allows your website visitors to connect with your service operators in the moment of greatest need

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Userlike Features

Communication

Pop-up Chat

Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

84%
(Based on 25 reviews)

Notifications

Delivers notifications to both sides of the conversation.

79%
(Based on 26 reviews)

Targeted Emails

Sends automated emails to further engage clients and potential clients.

74%
(Based on 16 reviews)

In-App Messaging

Allows for live chat to be enabled within the app for customer help.

79%
(Based on 14 reviews)

Internal Use

Customization

79%
(Based on 21 reviews)

Conversation Archiving

Archives conversations in a separate location for later reference.

78%
(Based on 19 reviews)

Lead Development

Enables employees to denote potential customers.

79%
(Based on 17 reviews)

Knowledge Base

Establishes a knowledge base for employee reference during conversations.

82%
(Based on 19 reviews)

Team Inbox

Provides a central location for help requests, helping employees respond sooner.

83%
(Based on 17 reviews)

Customer Profiles

Allows for the creation of profiles for contacts and customers.

77%
(Based on 16 reviews)