UserTesting helps companies eliminate bad user experiences.
Bad experiences on websites and apps aren’t just frustrating for customers, they’re costing companies millions of dollars a year. At UserTesting, we make it easy for you to get on-demand feedback from your target market—wherever they are—so you can protect your brand, boost conversions, and provide amazing experiences.
With UserTesting’s platform, you get feedback within hours. You can start a test in the morning, go to lunch, and review the videos in the afternoon. With traditional user research, it could be weeks before you have feedback from users.
The feedback you receive tells you more than what what a user did—it tells you why. Unlike analytics products, you’ll hear what users think, and you can ask them questions.
Setting up a test is easy and doesn’t require any special training. You can set up a test on your own in minutes, or have us do everything for you, from study design to analyzing videos and communicating findings.