Vanilla Forums

Vanilla Forums

(59)
4.4 out of 5 stars

Vanilla Forums allows you to create a customized community that rewards positive participation, automatically curates content and lets members drive moderation.

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Vanilla Forums Features

Community Building
Email Integration

Seamlessly integrates email with company databases (mail merge).

77%
(Based on 13 reviews)
Social Network Integration

Provides tools for content distribution across multiple social networks.

79%
(Based on 13 reviews)
Contacts Sync

Uploads contacts directly into the company database and assists with managing contacts.

85%
(Based on 5 reviews)
Community Improvement
Survey Customization

Allows for unique, brand-specific survey creation and management..

n/a
Branching/Skip Logic

Helps create more intelligent surveys based on users actions and answers.

n/a
Multilingual Surveys

Allows for creation of surveys in different languages and advanced survey translation.

n/a
Gamification

Helps engage users with gamification such as point systems, rewards, engagement meters, etc.

77%
(Based on 16 reviews)
Customer Analytics
Customer Intelligence

Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date.

67%
(Based on 18 reviews)
Customer Engagement

Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement.

72%
(Based on 18 reviews)
Downloadable Reports

Provides functionality to dowload reports in multiple formats.

n/a
Community Management
Qualitative Solutions

Solutions that help drive conversation, such as live chat, topic generation, and idea boards.

82%
(Based on 16 reviews)
Advanced Portal Features

Tools that help enhance community portals, such as reminders, engagement tools, and analytics.

82%
(Based on 15 reviews)
All-in-one Dashboard

Helps create efficientcy by delegating data viewing access and report generation to specific users.

83%
(Based on 19 reviews)