VanillaSoft

VanillaSoft

(58)
4.4 out of 5 stars

VanillaSoft is a powerful, cloud-based sales management software designed for outbound call centers and inside sales teams. This solution combines the best of Sales CRM, lead management and telemarketing software into one, easy-to-use solution.

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VanillaSoft Features

Attribution
Lead Opportunity

Aligns lead scores with predefined lead distribution criteria

93%
(Based on 10 reviews)
Lead Assignment

Matches and assigns leads to the correct sales representative

93%
(Based on 9 reviews)
Pipeline Acceleration

Determines which leads should be prioritized and then accelerates them up the pipeline

90%
(Based on 6 reviews)
Calling
Record Calls

Records calls for future reference.

92%
(Based on 19 reviews)
Generate Location

Generates an area code local to where the user is calling to increase likelihood of pick-up.

83%
(Based on 19 reviews)
Call Types

Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise.

88%
(Based on 24 reviews)
Click-to-Call

Gathers contacts from integrated tools, allowing users to call with one click.

94%
(Based on 37 reviews)
Incentives
Badges

Assigns achievement badges to high-performing employees based on pre-determined standards.

55%
(Based on 6 reviews)
Triggers

Automatically recognizes achievements that should be added to the leaderboard.

72%
(Based on 9 reviews)
Commission Calculator

Helps users determine sales goals by calculating potential commission rates.

49%
(Based on 7 reviews)
Leaderboards

Highlights top-performing employees to publicly reward their achievements.

85%
(Based on 14 reviews)
Discovery
Lead Management

Integrates with lead capture and lead intelligence tools to discover leads

98%
(Based on 8 reviews)
Scoring/Ranking

Creates and assigns scoring system to rank the viability of leads

95%
(Based on 6 reviews)
Lead Context

Integrates with CRM or marketing automation tools to contextualize lead data

87%
(Based on 7 reviews)
Contacts
Personalization

Retains a log of extraneous contact information such as timezone and contact engagement.

93%
(Based on 35 reviews)
Information Locater

Finds and opens saved contact information for reference at the time of a new call.

89%
(Based on 27 reviews)
Record Prospect Data

Allows users to denote which contacts they believe are prospective customers.

94%
(Based on 28 reviews)
Personalization
Profiles

Creates user profiles similar to social media pages that display private or public statuses and updates.

80%
(Based on 18 reviews)
Custom Reports

Generates reports with customizable fields to further understand employee performance.

87%
(Based on 26 reviews)
Dashboards

Visualizes individual and team insights such as new leads and outbound calls.

85%
(Based on 24 reviews)
Goal Setting

Allows teams to set trackable goals within the tool.

57%
(Based on 7 reviews)
Management
Conversion Viability

Reports on and analyzes lead scores to determine the conversion rate of lead opportunities

98%
(Based on 7 reviews)
Workflow

Aligns lead scores and strategy with existing sales operations

94%
(Based on 10 reviews)
Insights
Notes

Allows users to take notes during or after the call for future reference.

91%
(Based on 37 reviews)
Daily Summary

Delivers users a daily summary of activity.

92%
(Based on 33 reviews)
Automated Voicemails

Sends automated voicemails to prospective clients who fail to answer.

87%
(Based on 19 reviews)
Automated Emails

Sends automated emails to increase engagement with prospective clients.

87%
(Based on 28 reviews)
Sorts Prospects

Organizes contacts based on probability of success.

91%
(Based on 28 reviews)
Administrative
Integration

Integrates with CRM and financial systems to help determine goals

83%
(Based on 21 reviews)
Employee Structure

Organizes team members by roles, activities and objectives and weighs tasks by importance.

84%
(Based on 15 reviews)
Behavior Monitoring

Allows managers and administrators to peruse profiles and monitor employee behavior and performance.

86%
(Based on 13 reviews)
Platform
Data Synchronization

Syncs lead data within the sales database for consistency and accuracy

89%
(Based on 8 reviews)
Analysis

Provides analysis on lead scores, funnel insights, and both open and closed opportunities

94%
(Based on 8 reviews)