What do you like best?
I have found Vantiv to offer a great service with a seamless integration with the Booker Platform. Several months ago I wanted to streamline my business operations as much as possible, in order to improve efficiency for me and my employees. I found a solution with both Vantiv and Booker. Booker provides the platform for scheduling and other needs we have, while Vantiv powers our merchant side. I chose Vantiv over other options, particularly for their low merchant fees and it has been a great choice. Vantiv integrates perfectly with Booker, provides me with clear statements about our business transactions and their fees, and has reliable hardware.
What do you dislike?
My only dislike was the cost of entry for the credit card swipers. They are much more expensive than Intuit GoPayment which I have also used. GoPayment got me started by providing the hardware for free and whenever I needed additional CC swipers they only charged about $20 or even gave me additional free ones. Vantiv's swipers have been somewhere around $100 each.
What business problems are you solving with the product? What benefits have you realized?
The main business problem I solved was a clunky and inefficient process from initial intake of a new client through the point of sale. Now, when we set up a new client with their first appointment, Vantiv's merchant system is automatically setup for the final step of the process--receiving the payment after the service has been provided. It has saved us a great deal of time.