Veeva CRM

(17)
3.8 out of 5 stars

Veeva is a cloud-based Business Solutions for the Global Life Sciences Industry.

Work for Veeva CRM?

Learning about Veeva CRM?

We can help you find the solution that fits you best.

Categories

Compare Veeva CRM to Similar Solutions

Veeva CRM Reviews

Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • Industry
Ratings
Company Size
User Role
Industry
Showing 18 Veeva CRM reviews
LinkedIn Connections
Veeva CRM review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Excellent User experience, organization and functionality "

What do you like best?

I specifically use this for submission of promotional pieces to the client and I like the ease of searching for references based on reference number or name of reference when linking references and supporting materials to the promotional piece. I like the ease of submitting to QC quickly and effectively and being able to make updates and upload projects quickly with ease. The organization of the platform is also nice to search for references and see where certain references have been used in other promotional pieces and to view those specific promotional pieces.

What do you dislike?

I dislike that when there are anchors in references that are already created (and sometimes incorrect) then you cannot modify them in anyway. Or if there are multiple anchors over each other you cannot delete or there is no option to prevent that from happening OR if an anchor was made in error it is there forever. I would like searching for an anchor with the reference number to show only the correct result, not all the results that contain all the words and reference values that I have searched.

Recommendations to others considering the product

great user experience and functionality

What business problems are you solving with the product? What benefits have you realized?

Quickly and effectively tracking changes made by the client or reviewer and making those changes. Also being able to see version history, previous links, previous comments and responses to comment to see how a promotional piece has changed or why specific changes were made. Overall, the ease of use of this product is wonderful!

Sign in to G2 Crowd to see what your connections have to say about Veeva CRM
Veeva CRM review by Katya B.
Katya B.
Validated Reviewer
Verified Current User
Review Source

"Think SFDC for pharma"

What do you like best?

Solid, configurable, geared up for pharmaceutical sales activities. Great if you are familiar with SFDC. There is an iPad version app is called iRep, convenient and easy to use.

What do you dislike?

UI feels a little outdated, the system can be somewhat clunky or not particularly intuitive in terms of the user's journey.

Recommendations to others considering the product

It's quite pricey but does the trick

What business problems are you solving with the product? What benefits have you realized?

VEEVA CRM is a de facto choice for pharmaceutical sales companies. Think SFDC for pharma: capture sales activities and customer interactions, build reports etc

What CRM solution do you use?

Thanks for letting us know!
Veeva CRM review by User in Biotechnology
User in Biotechnology
Validated Reviewer
Verified Current User
Review Source

"Standard document management software that works for Quality Docs"

What do you like best?

I like how the search function works and be used for easy searching of documents in the cloud. I like how you can easily view the interconnection between parent and child docs/forms. I like how my tasks are organized and easily visible for me when I log in.

What do you dislike?

I don't like how it is not possible to see past versions of docs. Sometimes I need to see previous revisions but these do not seem to be saved or are not easily accessible on Vault.

Recommendations to others considering the product

Easy solution for pharma companies to manage docs.

What business problems are you solving with the product? What benefits have you realized?

We use Veeva Vault Quality Docs to manage our Quality documents for manufacture and licensing of pharmaceutical products.

Veeva CRM review by User in Pharmaceuticals
User in Pharmaceuticals
Validated Reviewer
Review Source

"Easy to navigate CRM"

What do you like best?

I like how quickly you can switch views in this software and schedule weeks, routes, or simply a day at a time.

What do you dislike?

I wish there were more ways to edit fields inside the CRM. Some of that inefficiency may be company-directed, however.

What business problems are you solving with the product? What benefits have you realized?

It’s a way we’re able to track customers, add them, and watch their sales progress. I have grown relationships through using this and gotten th correct resources to customers because of the way we’ve been able to incorporate them with the software.

Veeva CRM review by User in Biotechnology
User in Biotechnology
Validated Reviewer
Verified Current User
Review Source

"Use Everyday"

What do you like best?

If not fro Veeva, I could not perform my job to the best of my ability. It keeps all my customers in a detailed manner.

What do you dislike?

I wish the sync times would be cut down as it sometimes takes a long time to sync.

What business problems are you solving with the product? What benefits have you realized?

I'm able to see sales data, customer data, and many other different types of data while calling on customers throughout the day.

Veeva CRM review by User in Biotechnology
User in Biotechnology
Validated Reviewer
Verified Current User
Review Source

"Veeva CRM for Pharmaceutical Sales Professionals"

What do you like best?

Layout is user friendly and quick to navigate inside the app.

What do you dislike?

Data gets dropped from database frequently

Recommendations to others considering the product

Contact with support may be an issue if you have a large database.

What business problems are you solving with the product? What benefits have you realized?

Veeva is an excellent everyday CRM system to organize calls and targets. I can easily schedule meetings and appointments inside the app.

Veeva CRM review by Helen A.
Helen A.
Validated Reviewer
Review Source

"Biotech and Pharmacy Sales"

What do you like best?

It is built around the specific function of sales in high end tech.

What do you dislike?

It takes getting used to and isn't exactly flexible,

What business problems are you solving with the product? What benefits have you realized?

Organizing which comapnies function and sell bio tech.

Veeva CRM review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Pharma Marketing/Advertising Firms like it"

What do you like best?

Solid, configurable, geared up for pharmaceutical sales activities. There is an iPad version app is called iRep, convenient and easy to use.

What do you dislike?

Was clunky a few times during testing, but solutions were easily to implemented

Recommendations to others considering the product

Ensure it can be tailored to your requirements and that the features offered satisfies those BR's.

What business problems are you solving with the product? What benefits have you realized?

VEEVA CRM is a de facto choice for pharmaceutical sales companies. Think SFDC for pharma: capture sales activities and customer interactions, build reports etc

Veeva CRM review by Sa O.
Sa O.
Validated Reviewer
Review Source

"Getting My Feet Wet"

What do you like best?

That its user friendly and I can get behind it.

What do you dislike?

That it isnt the easiest program to learn.

What business problems are you solving with the product? What benefits have you realized?

Whatever problems my company needs solved.

Veeva CRM review by User in Events Services
User in Events Services
Validated Reviewer
Review Source

"Easy user interface and intuitive "

What do you like best?

Vault makes it very easy to reference and annotate papers and presentations. It takes something that can be extremely time consuming, and makes it as streamlined and simple as possible to get your work done.

What do you dislike?

Sometimes when pulling annotations/comments through they no longer line up and make it hard for reviewers.

What business problems are you solving with the product? What benefits have you realized?

Simplifies the approval process for medical Communications.

Veeva CRM review by Michele F.
Michele F.
Validated Reviewer
Review Source

"Veeva "

What do you like best?

There are many options to organize lists

What do you dislike?

It's not user friendly at all and I want another crm

What business problems are you solving with the product? What benefits have you realized?

Sales numbers

Veeva CRM review by User in Pharmaceuticals
User in Pharmaceuticals
Validated Reviewer
Review Source

"Veeva software "

What do you like best?

The scheduling ability, and the ability to save calls ahead of time

What do you dislike?

Needs more structure, would like a notes section for each account to keep track. Many changes made as a user to an account to not carry over to other accounts causing exceptions.

What business problems are you solving with the product? What benefits have you realized?

Benefits for being more effective

Veeva CRM review by Tarun K.
Tarun K.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"good life science tool"

What do you like best?

irep app for mobile is fancy and upgraded by veeva upgrades

What do you dislike?

restrictions on customization as limiting

Recommendations to others considering the product

think salesforce1 as well

What business problems are you solving with the product? What benefits have you realized?

pharma

Veeva CRM review by Rajeshkanna N.
Rajeshkanna N.
Validated Reviewer
Review Source

"Good"

What do you like best?

Simple. Takes care of regulatory changes on time

What do you dislike?

user interface. Mobile experience needs to be improved. Explore lightning platform.

What business problems are you solving with the product? What benefits have you realized?

CRM for life sciences. Implemented CRM specific to life sciences

Veeva CRM review by User in Pharmaceuticals
User in Pharmaceuticals
Validated Reviewer
Review Source

"Sales representative/ managent "

What do you like best?

Ease of use, intuitive, quick turnaround time

On changes.

What do you dislike?

How you must enter calls on accounts bot individuals.

Recommendations to others considering the product

Once you start using you will see how intuitive it is

What business problems are you solving with the product? What benefits have you realized?

The matrix ways of working. Effective planning and execution.

Veeva CRM review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Veeva CRM"

What do you like best?

The extension into the digital space is a great new capability

What do you dislike?

Customer feedback and enhancements take too long

What business problems are you solving with the product? What benefits have you realized?

Customer relationship management. The tool allows for so many things to be integrated that we have been able to streamline

Veeva CRM review by User in Airlines/Aviation
User in Airlines/Aviation
Validated Reviewer
Review Source

"Briefly Used"

What do you like best?

This program seemed like a logical choice for improving productivity by eliminating repetition and unnecessary human error.

What do you dislike?

I didn't get to know the program enough to find a dislike.

What business problems are you solving with the product? What benefits have you realized?

Eliminating unnecessary steps for the team.

Veeva CRM review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Using Veeva CRM for sales call management and sample accountability"

What do you like best?

Veeva CRM is easy to use and interfaces well with the iPad

What do you dislike?

Sometimes Veeva CRM can be a little bit counter-intuitive

What business problems are you solving with the product? What benefits have you realized?

Solving the business problem of effective and efficient sales call management

Kate from G2 Crowd

Learning about Veeva CRM?

I can help.
* We monitor all Veeva CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.
Categories

Compare Veeva CRM to Similar Solutions