Veeva CRM

(16)
3.8 out of 5 stars

Veeva is a cloud-based Business Solutions for the Global Life Sciences Industry.

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Veeva CRM Reviews

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Showing 17 Veeva CRM reviews
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Veeva CRM review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Excellent User experience, organization and functionality "

What do you like best?

I specifically use this for submission of promotional pieces to the client and I like the ease of searching for references based on reference number or name of reference when linking references and supporting materials to the promotional piece. I like the ease of submitting to QC quickly and effectively and being able to make updates and upload projects quickly with ease. The organization of the platform is also nice to search for references and see where certain references have been used in other promotional pieces and to view those specific promotional pieces.

What do you dislike?

I dislike that when there are anchors in references that are already created (and sometimes incorrect) then you cannot modify them in anyway. Or if there are multiple anchors over each other you cannot delete or there is no option to prevent that from happening OR if an anchor was made in error it is there forever. I would like searching for an anchor with the reference number to show only the correct result, not all the results that contain all the words and reference values that I have searched.

Recommendations to others considering the product

great user experience and functionality

What business problems are you solving with the product? What benefits have you realized?

Quickly and effectively tracking changes made by the client or reviewer and making those changes. Also being able to see version history, previous links, previous comments and responses to comment to see how a promotional piece has changed or why specific changes were made. Overall, the ease of use of this product is wonderful!

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Veeva CRM review by <span>Katya B.</span>
Katya B.
Validated Reviewer
Verified Current User
Review Source

"Think SFDC for pharma"

What do you like best?

Solid, configurable, geared up for pharmaceutical sales activities. Great if you are familiar with SFDC. There is an iPad version app is called iRep, convenient and easy to use.

What do you dislike?

UI feels a little outdated, the system can be somewhat clunky or not particularly intuitive in terms of the user's journey.

Recommendations to others considering the product

It's quite pricey but does the trick

What business problems are you solving with the product? What benefits have you realized?

VEEVA CRM is a de facto choice for pharmaceutical sales companies. Think SFDC for pharma: capture sales activities and customer interactions, build reports etc

What CRM solution do you use?

Thanks for letting us know!
Veeva CRM review by User in Pharmaceuticals
User in Pharmaceuticals
Validated Reviewer
Review Source

"Easy to navigate CRM"

What do you like best?

I like how quickly you can switch views in this software and schedule weeks, routes, or simply a day at a time.

What do you dislike?

I wish there were more ways to edit fields inside the CRM. Some of that inefficiency may be company-directed, however.

What business problems are you solving with the product? What benefits have you realized?

It’s a way we’re able to track customers, add them, and watch their sales progress. I have grown relationships through using this and gotten th correct resources to customers because of the way we’ve been able to incorporate them with the software.

Veeva CRM review by User in Biotechnology
User in Biotechnology
Validated Reviewer
Verified Current User
Review Source

"Use Everyday"

What do you like best?

If not fro Veeva, I could not perform my job to the best of my ability. It keeps all my customers in a detailed manner.

What do you dislike?

I wish the sync times would be cut down as it sometimes takes a long time to sync.

What business problems are you solving with the product? What benefits have you realized?

I'm able to see sales data, customer data, and many other different types of data while calling on customers throughout the day.

Veeva CRM review by User in Biotechnology
User in Biotechnology
Validated Reviewer
Verified Current User
Review Source

"Veeva CRM for Pharmaceutical Sales Professionals"

What do you like best?

Layout is user friendly and quick to navigate inside the app.

What do you dislike?

Data gets dropped from database frequently

Recommendations to others considering the product

Contact with support may be an issue if you have a large database.

What business problems are you solving with the product? What benefits have you realized?

Veeva is an excellent everyday CRM system to organize calls and targets. I can easily schedule meetings and appointments inside the app.

Veeva CRM review by <span>Helen A.</span>
Helen A.
Validated Reviewer
Review Source

"Biotech and Pharmacy Sales"

What do you like best?

It is built around the specific function of sales in high end tech.

What do you dislike?

It takes getting used to and isn't exactly flexible,

What business problems are you solving with the product? What benefits have you realized?

Organizing which comapnies function and sell bio tech.

Kate from G2 Crowd

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* We monitor all Veeva CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.
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