What do you like best?
Velocify demonstrates a deep and unique understanding of the fundamentals of lead conversion and the science which goes into it. Their research, studies, surveys and whitepapers behind their solution are extremely valuable resources that helped us implement and continue to improve our best sales practices for optimal results. Specifically, LeadManager paired with Dial-IQ have helped us dial a new lead within seconds positioning us to be among the first to contact a prospect and as a result we have achieved a 90% contact rate we were never able to achieve in the past. The custom and infinite automated lead distribution programs and methods allow us to create a unique and custom sales
cycle for each marketing campaign with a combination of automated calls, emails and SMS text to optimize conversions, ensure that no leads fall through the cracks and continue to nurture our database. Velocify's performance based lead distribution and lead prioritization have helped us leverage our best performers pairing each lead with the most suited sales rep as well as prioritize our leads making the most out of
our leads and sales force's time and resources. Call scripts, automated emails & SMS ensure that all sales reps presentations are consistent with our brand. The infinite reporting abilities make our data 100% transparent allowing us to measure metrics and analyze data in ways we never thought possible as well as data we never considered measuring. The results along with Velocify's lead scoring feature were instrumental in measuring and fine tuning our contact and distribution strategies as well as modifying and adjusting our marketing and buying
strategies optimizing our conversions and improving them by as much as 400% saving us very valuable marketing dollars for a better ROI. List goes on and on...
What do you dislike?
If I should write something in this box, I can see how some users who are new to Velocify (generally new to intelligent sales automation) may feel that certain functionality such as reporting, distribution or email capabilities may seem limited or difficult. It is absolutely the opposite and I feel that Velocify can better educate its clients on how to truly uncover its full potential, learn all its features, unleash its true power and show them how each directly impact their business. Each of our businesses has unique needs and the uniqueness of Velocify lies in its infinite customization abilities to fit each of our needs. Velocify comes built with the basic most fundamental sales practices and reporting for the beginner. However, as your needs change and experience level expands, Velocify becomes the sales executives' and administrators' playground - a place where you can let your imagination run wild knowing that automating almost everything is possible, easy and the reporting functionality and transparency allowing you to inspect, modify and fine tune is second to none.
What business problems are you solving with the product? What benefits have you realized?
Prior to selecting Velocify, we identified our business' specific needs and challenges first. We needed a solution that improves our speed to contact a lead, a custom sales cycle for each of our unique marketing campaigns (both inbound and outbound), automate a contact strategy for each of those campaigns that consists of calls, emails and SMS not only to boost our short term conversions but also nurture our database
for future results, we knew that certain sales reps perform better than others with certain leads or sources and we needed to better leverage that, we realized we were asking more from our sales reps than they can handle, so we needed ways to prioritize their work flow, leads and
improve their efficiency. We also needed a solution that helps speed up new hires' ramp up time and frees up the sales reps' time to what they are best at - selling! Shifting gears between the various lead types and sources was difficult so we needed sales scripts functionality and alert systems as well as creating consistency between their sales presentations and our brand. Last, reporting and lead analytics was a very big
factor. We needed full transparency over our data to not only measure each of those metrics but also use the data to improve our lead buying strategies, marketing efforts, improve our lead distribution, utilize our "Big Data" and much more. I am extremely satisfied that Velocify not only presented a solution for each of our challenges and needs but also opened up new ways to enhance our performance by measuring and automating aspects of our business we didn't even consider.