What do you like best?
The layout is so simple and it is easy to use. The system has very good stock control and reporting capabilities. Also, if I ever needed any help or needed to know anything, the VEND team were very quick to respond with excellent customer service.
What do you dislike?
When I first started the signing up process - I did receive an overload of marketing and 'help' emails, which I thought was a bit excessive. I did end up needing help at one point but I contacted them directly - I didn't read most of the emails sent to me at this time as it was an overload of repeated information.
Recommendations to others considering the product
I highly recommend using VEND for your Point of Sales System. It's excellent with stock control and there are many different reports (and filtering through the reports) made it easy to pull the information I needed from the system. The front end design, is very easy to work with and it is a basic layout - anyone should be able to use this with ease.
What business problems are you solving with the product? What benefits have you realized?
Being a new retail business - one of our main concerns were being able to have accurate stock control and reporting. Using the VEND POS, and with the help of the VEND team, we found the right reporting tools to fit our needs.